Wingstop
760 Stony Point Rd Ste C-120, Santa Rosa
(707) 544-9464
Recent Reviews
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Will give you wrong stuff for mobile order make sure you check items
Atmosphere: 1
Food: 1
Service: 1
Great place to grab a quick bite! Recommend it!!
Atmosphere: 5
Food: 5
Service: 5
Who doesn’t love good wings at a good price. This place was very easy to park and was extremely fast with getting seated and getting everything I needed
Atmosphere: 5
Food: 5
Service: 5
Good people
I ordered a pick up to-go order. When I arrived at the store, the guy behind the counter handed me two bags. When we got home, we realized that half our order was missing, about $50 worth. Because we live about 20 minutes from the store and had hungry kids, we went ahead and fed the kids what was there. I tried to call the store immediately to resolve the issue, but there was no answer. I left a voicemail and never heard back. I tried to call again the next day, no answer. I then went to the corporate website and submitted feedback, because I couldn’t find a corporate number to call on the website. A few days later, I was able to go to the store to discuss with someone face-to-face. I explained the situation and while the guy was very polite, he told me he couldn’t prove that I was telling the truth and because I didn’t turn around and come back the same day with the bags, there would be no refund or replacement for the missing items. I understand that people may not tell the truth and try to just get the money back even if they received their items but the fact that they gave me no options and that the store didn’t give us $50 worth of food - that I paid for - is unacceptable. We were once frequent customers, but we will not be returning to this store.
Service: 1
Every single time I call this place I get put on hold for over 10 minutes even when its not a busy day, food is good maybe 4 out of 10 times otherwise its stale or old or half assed, its an easy job if you don't like it get a new one and hire people who actually give a damn
Atmosphere: 2
Food: 3
Service: 1
I don't know I am dasher and the staff said the restroom is just for the customer, I do the know is it humanity, you can't work without dashers, it is terrible ,.... it's shame
January 17 ,2025 22:30
The mango ? abanero wings are delicious ?
Atmosphere: 5
Food: 5
Service: 5
Called and put me on hold. Just to say hello after 10 minutes on hold and hang up. Trashhhhhhhhhhhhhhhhh. And also last time they handed the bag with the wrong order.
Atmosphere: 1
Food: 1
Service: 1
I do enjoy the diverse selection of flavors they offer. I usually get garlic parmesan or lemon pepper and then a spicier flavor. HOWEVER. Somewhere, sometime somehow the wing sizes have shrunk astronomically to a chicken nugget size. That wouldn't be such a big deal if the price also dropped to match the size of serving you receive. Perhaps the chickens they source from aren't eating well thus providing less chicken to wing out of. I can only speculate. Bottom line; I went to wingstop for wings, Paid wing prices, but got chicken nuggies instead.
Parking: Walmart is nearby so there is plenty of parking. However dumkoffs often wait at the yellow line on the curb which makes getting in and out of the parking lot difficult.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
we order a family boneless meal and this what we got is it popcorn chicken ? this is so sad
Atmosphere: 1
Food: 1
Service: 1
Husband loves it , I find it nice. Tho lord when my husband gets the mango habanero , the whole room is spicy it burns the eyes lmao
Food: 5
Service: 5
I placed an order of 15 tenders and a sandwich combo after getting home we were missing the sandwich and fries, i called them and they said come back and pick it up so when I got there I told Ana it was a sandwich and fries and she says in spanish that it Said it was fries too and tries to say they gave them to me which they hadnt the only thing I got was my drink. And she supposdly is the manager so rude to try and talk about your customers in a language you dont think they understand
Atmosphere: 3
Food: 1
Service: 1
Every single time that I order extra crispy fries and extra seasoned fries, I never get either. They are always soft and soggy. There is no flavor on them. I can call and tell them over the phone or online and the fries will never be crispy or seasoned
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Wings
Just picked up dinner. The tenders were obviously burnt but they put them in our order anyway. I live too far to make it worthwhile to take back. I will skip wing stop next time on that side of town.
Atmosphere: 3
Food: 1
Service: 4
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