My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Karl James
Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.
Peter Ruggio
How are you going to have an offer for T-Mobile customers and then pull it? 👎
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heather Rae
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳
Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store.
Horrible customer service. Didn't do anything to make it right.
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
John Ryker
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Brenda Gustafson
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
Update: I’m not blaming the employees I just said they were clueless why I didn’t say anything about them. I can’t believe I point out a discrepancy in pricing but I get snarky comments. I hope these commenters never get financially ripped off and no one listens.
Pretty good experience I didn’t really like how they didn’t have AC in the restaurant because it was very hot outside but other than that it was good service and the food was great and I really liked how they did not mess up on our order. I give it a nine out of 10
Atmosphere: 3
Food: 5
Service: 4
Edmund Schaul
I sat in the restaurant getting attacked by flies waiting for my food while I'm on lunch I have 30 minutes after about 20 I stood up and told them I'll just take my food to go because I have to get back to work
Natalie Weiss
Screws up my orders EVERY time. I always pay extra for all flats, this past order (decided to try one more time) - got all drums. Ordered Louisiana Dry Rub, got BBQ. Always wrong!!!
Nicolas Caballero
What a disgusting SERVICE, the food is delayed and it tastes like chemicals.
What a disgusting SERVICE, the food is delayed and it tastes like chemicals.
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.
How are you going to have an offer for T-Mobile customers and then pull it? 👎
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳 Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store. Horrible customer service. Didn't do anything to make it right.
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless Update: I’m not blaming the employees I just said they were clueless why I didn’t say anything about them. I can’t believe I point out a discrepancy in pricing but I get snarky comments. I hope these commenters never get financially ripped off and no one listens.
Restaurantji Recommends
Pretty good experience I didn’t really like how they didn’t have AC in the restaurant because it was very hot outside but other than that it was good service and the food was great and I really liked how they did not mess up on our order. I give it a nine out of 10
Atmosphere: 3
Food: 5
Service: 4
I sat in the restaurant getting attacked by flies waiting for my food while I'm on lunch I have 30 minutes after about 20 I stood up and told them I'll just take my food to go because I have to get back to work
Screws up my orders EVERY time. I always pay extra for all flats, this past order (decided to try one more time) - got all drums. Ordered Louisiana Dry Rub, got BBQ. Always wrong!!!
What a disgusting SERVICE, the food is delayed and it tastes like chemicals.
What a disgusting SERVICE, the food is delayed and it tastes like chemicals.
Atmosphere: 1
Food: 1
Service: 1
My fries were on point tonight. Thanks!
Atmosphere: 5
Food: 5
Service: 5
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