Starbucks

12960 Saratoga Sunnyvale Rd, Saratoga
(408) 867-1732

Recent Reviews

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Shari Moraveji

Great location! also where I had my first job 26 years ago. I hope this location never closes.

Kristianne Solchaga

Great staff! Clean & cozy location, fabulous AC! Friendly staff and drinks made quickly

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Lemonade, Vanilla Biscotti with Almonds, Turkey Provolone & Pesto on Ciabatta, Spindrift Raspberry Lime Sparkling Water

Kenny Lee

Went to get some coffee today. Got basic Americano. Very rich and flavorful as normally expected from a company like Starbucks. Placed a mobile order and got my drink very fast even before the ice melted, and today was a hot day. Very fast and helpful baristas. They will even redo your drink if you ask. Atmosphere is great. Very well air conditioned. Wish staff had more time to clean the tables though. Also music was a bit on the blasting car radio side.

Vegetarian options: Coffee and drinks are vegetarian.

Dietary restrictions: Good

Parking: Good.

Kid-friendliness: Yes. Has some non caffeinated drinks. Highly recommend cake pops for children.

Wheelchair accessibility: No stairs. Accessible restroom

Atmosphere: 3

Food: 5

Service: 5

carmelo huerta

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grande Caramel Crunch Frappicino

Susana P.

I love their coffee but sometimes they take a long time to make it.

Atmosphere: 4

Food: 4

Service: 4

Rick B

Wifi constantly doesn't work, and this seems to be a general phenomenon at many Starbucks where employees often say the Wi-Fi's been having issues, they don't know why, and not sure if it will be fixed. So, this must be a corporate decision to reduce quality and convenience in many areas includingbwifi, coffee, speed of service... With no wifi, they loose me as a customer. So many better places to go that provide, and this is how I will vote with my dollars. Coffee qualities been going down as well over the years. Note: the baristas are fine, and it's not under their control.

Tom Szolyga

Generally quite except when the high school cheerleaders come in.

Yitian Xu

The staff were nice and friendly. Went here with friends multiple times and most of the time they were a bit crowded so it was a bit hard to find places to sit. But it wasn't that much of a problem if you go alone.

Atmosphere: 4

Food: 5

Service: 5

Briana Avalos

I went to this Starbucks location today with the most positive attitude just to leave extremely upset. It’s so ridiculous how rude of a person the manager is. And so are the baristas. They were extremely disrespectful when I asked for help. As a barista myself this is not how you treat a customer. Truly the worst experience I’ve ever had in my life. The workers here are horrible.

Atmosphere: 1

Food: 1

Service: 1

Rob Roham

This branch is just terrible.. 90%of the times my coffee comes out crappy.. no taste, watered down.. not going here any

Atmosphere: 2

Food: 2

Service: 2

Carey Chico

Was disappointed with the white-haired barista who gave excuses as to why my salted caramel cold-brew didn't have extra cream. --it's because she didn't make the cream correctly--she was too fast. She claimed she tried to give more--but it was just an excuse. She was too stressed about the drink orders and didn't blend the salted cream long enough to give it enough thickness. So when I got the drink instead of the foam on top and the cold brew below--it looked like a iced latte.Usually the team there does a great job, and has great service, but beware the white-haired barista!

Atmosphere: 3

Food: 3

Service: 3

Jerrod Stevensen

It was

Atmosphere: 5

Food: 5

Service: 5

Ricky Yosef P Situmorang

Getting some warm chocolate

Atmosphere: 4

Food: 5

Service: 5

Ariya Zaheri

I didn’t know Starbucks could be this bad I come up to the register and the ladies giving me attitude I tried to order a drink but she charges me for a tea when it’s just peach, juice and water you don’t know your job I’ve been to 1000 places and they’ve never charge me nine dollars for tea and I’ve got this order and it’s $2.90 Then I try to get a regular drink that’s eight dollars then she said she doesn’t have a change with 100 when the last person just spent $70 and paid in Cash register avoid the Starbucks at all costs, and that was the rudest ever And she asked, do you have something smaller and I said no and then she said then leave

Atmosphere: 1

Food: 2

Service: 1

Scott Fitzpatrick

Above average

Atmosphere: 4

Food: 4

Service: 5

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