Starbucks

12960 Saratoga Sunnyvale Rd, Saratoga
(408) 867-1732

Recent Reviews

Briana Avalos

I went to this Starbucks location today with the most positive attitude just to leave extremely upset. It’s so ridiculous how rude of a person the manager is. And so are the baristas. They were extremely disrespectful when I asked for help. As a barista myself this is not how you treat a customer. Truly the worst experience I’ve ever had in my life. The workers here are horrible.

Atmosphere: 1

Food: 1

Service: 1

Rob Roham

This branch is just terrible.. 90%of the times my coffee comes out crappy.. no taste, watered down.. not going here any

Atmosphere: 2

Food: 2

Service: 2

Carey Chico

Was disappointed with the white-haired barista who gave excuses as to why my salted caramel cold-brew didn't have extra cream. --it's because she didn't make the cream correctly--she was too fast. She claimed she tried to give more--but it was just an excuse. She was too stressed about the drink orders and didn't blend the salted cream long enough to give it enough thickness. So when I got the drink instead of the foam on top and the cold brew below--it looked like a iced latte.Usually the team there does a great job, and has great service, but beware the white-haired barista!

Atmosphere: 3

Food: 3

Service: 3

Jerrod Stevensen

It was

Atmosphere: 5

Food: 5

Service: 5

Ricky Yosef P Situmorang

Getting some warm chocolate

Atmosphere: 4

Food: 5

Service: 5

Ariya Zaheri

I didn’t know Starbucks could be this bad I come up to the register and the ladies giving me attitude I tried to order a drink but she charges me for a tea when it’s just peach, juice and water you don’t know your job I’ve been to 1000 places and they’ve never charge me nine dollars for tea and I’ve got this order and it’s $2.90 Then I try to get a regular drink that’s eight dollars then she said she doesn’t have a change with 100 when the last person just spent $70 and paid in Cash register avoid the Starbucks at all costs, and that was the rudest ever And she asked, do you have something smaller and I said no and then she said then leave

Atmosphere: 1

Food: 2

Service: 1

Boom S.

Slowest Starbucks ever.Still waiting over 30 minutes for two latte. Understaffed and just plain slow employee! Never back to this one!The manager of this store should be fired by corporate!

Karen Hii

Extremely friendly staffs.

Atmosphere: 5

Food: 4

Service: 5

Eden

they are understaffed and it took 45 minutes to give me my drink. :(

Tae Eun Choe

The flat white was awful with no coffee flagrance.

Atmosphere: 4

Food: 1

Service: 5

Jon Jorgensen

Love the coffee but everything else is nit

Atmosphere: 3

Food: 3

Service: 3

Roger S

Spent four hours here in the middle of our three state road trip! Morning coffee with family followed by lunch outside on a lovely fall afternoon. Great coffee, great servers, nice setting.

Eden E.

it took 45 minutes for one drink. it was really understaffed. i missed my ride. :( there were multiple really mad people there

Diana Ramos

I love the people who work here! They’re so friendly & nice!!! The drinks always come out so

Atmosphere: 5

Food: 5

Service: 5

Joey Yama

Jeremy loves to take his time when making drinks, especially drinks that don’t have any flavor and almost are completely melted.

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