Sushi Heaven
12108 Saratoga Sunnyvale Rd, Saratoga
(408) 777-8774
Recent Reviews
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Very bad customer service. The staff didn’t communicate what rolls were included and ended up charging me for the wrong item. On top of that, I was also charged for both a salad and soup without it being clearly explained.
The service felt rushed the entire time — they were quick to clean the table and make us feel pushed out instead of actually helping or fixing the issue.
Overall, poor communication, incorrect charges, and an unpleasant dining experience. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
The waiters were really nice and it was a good environment. However, the chicken katsu was a little flaky. Really recommend coming here if you are looking for a for a tasty meal.
Atmosphere: 5
Food: 4
Service: 5
The sushi looks great but the taste is below average
Atmosphere: 3
Food: 3
Service: 3
Very good food, serving & service.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service, great neighborhood Sushi place. We do a lot of takeaways, but have also eaten at the restaurant on occasion. They never disappoint.
Atmosphere: 5
Food: 5
Service: 5
malicious delay pickup food on purpose,
Atmosphere: 1
Food: 1
Service: 1
The sushi & sashimi are great, we got the chirashi and miso soup
Atmosphere: 5
Food: 5
Service: 5
It was really nice for enjoying together with my family and the family of my friends today. The service was awesome and the vibe was perfect, too.
Atmosphere: 5
Food: 5
Service: 5
Fish was not fresh. Service was mid at best. I couldn't get water until I asked 5 times. Sashimi was not fresh at all. Salad was covered in dressing. Atmosphere was ok, it's in a strip mall
Atmosphere: 2
Food: 2
Service: 2
Good sushi for the price. I usually get the lunch nigiri special to go and they are pretty good about special instructions in the online order. Quality of fish has been decent and the miso and salad is also fresh and good quality. I just wish they would do something about the smell? fragrance? inside.. it smells like a combo of bleach and some room freshener.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sushi Combo 1
Restaurantji Recommends
I ate a staple out of the chicken dish I ordered. They gave me a new order and did not charge. But this staple is kind of shocking still. Would not go again. Be careful still.
Atmosphere: 3
Food: 1
Service: 3
Ordered lunch combo, served fast, food is good
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and delicious, service was fast, price was reasonable. I have no complaint.
Atmosphere: 4
Food: 5
Service: 4
Really great salmon sashimi + value
Amazing sushi and fast service!
Atmosphere: 5
Food: 5
Service: 5
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