McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
259 Mt Hermon Rd, Scotts Valley
(831) 438-4614
About McDonald's
Customers' Favorites
McDonald's Reviews
Evenings are not bad, during the day expect to be ignored if ordering at counter. Tried the kiosk once, after waiting 20 minutes on order I made a scene to get my $$ back.(yes, it took a "scene" to get refund). I want to like them but they seem in a contest with the McD's on Mission St for worst store ever. I have been behind the counter at McD's, my manager would have fired me for ignoring customers at counter!
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers good food and improved service, even during late evening hours. The staff is friendly and has a sense of purpose and humor, consistently delivering accurate orders. The restaurant has made significant improvements, including regular maintenance of equipment like the McFlurry machine. Customers have noted that the quarter pounder patties are fresh and never frozen, making meals like the double quarter pounder a good value compared to more expensive competitors. The restaurant is also recognized for being clean and well-maintained, providing a nice atmosphere. Staff members are willing to go the extra mile to help customers, even assisting with minor issues like a dead battery in the drive-thru. However, there are occasional suggestions for smoother service, especially during busy times when communication at the drive-thru could improve.