Starbucks
260 Mt Hermon Road, Scotts Valley
(831) 440-9877
Recent Reviews
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Closed at 6:45pm on a Saturday.
Wrong items all of the time. Overpriced!!!!
Atmosphere: 1
Food: 1
Service: 1
It is hard to appreciate a place when they overcharge for coffee and still can't make the order correctly. $10 for a coffee drink made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
They have a drive thru incase you have a sleeping baby in your car
Drive thru customers are the priority here. Nothing differentiates this from any other Starbucks. If you can live without Nitro, consider local options.
Atmosphere: 3
Food: 3
Service: 3
Good when feeling really lazy and need to drive through. Coffee too dark.
Atmosphere: 2
Food: 2
Service: 4
Often they are just closed hours before they should be. Jankie
Great customer service, this crew has a great early-morning vibe. Perfect mocha.
This Starbucks is absolutely awful. The people are rude and impersonal and treat everyone terribly. I heard the way employees were interacting with each other and also the customers, including myself. It feels like it’s a clique of high school students who just sit around and gossip and think it’s fun to be mean. Also, the drive thru was extremely slow.
Our drinks had no flavor. I think they forgot something
Restaurantji Recommends
The food was great. But when I asked them to remake my drink because I wanted less ice, they still put in the same amount and gave me a different-sized drink.
Delightful, delicious, and relaxing coffee shop. With great staff (esp. Emily!) and a good place to work.
Parking: Charging stations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pike Place Roast
I like the modern building. They were super lame during power outages here they were making paying customers who needed to do work or school on their computers leave after 30
Minutes. I Thought people went to coffee shops to do those things regularly. So lame! Coffee is the same as other locations. Location is clean and well lit with no scary characters around
Atmosphere: 5
Food: 5
Service: 3
Neat and clean. Sometimes too busy. But, hey - that's because it's a good place to snack and hang out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Apple Cream Latte
Incredibly rude staff. We ordered a cake pop and even though it was right there in front of us, they took forever to deliver. After asking for it multiple times, they said it’s misplaced and was very unapologetic and rude. Doesn’t even offer the receipts, staff runs away after receiving the payment! We had to go behind her for the receipt and order confirmation! Uff
Never going back to this location and don’t recommend this place to anyone!
Service: 1
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