Starbucks

260 Mt Hermon Road, Scotts Valley
(831) 440-9877

Recent Reviews

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Donald Dunbar

Often they are just closed hours before they should be. Jankie

Shui Niu

Great customer service, this crew has a great early-morning vibe. Perfect mocha.

Brooke Rodriguez

This Starbucks is absolutely awful. The people are rude and impersonal and treat everyone terribly. I heard the way employees were interacting with each other and also the customers, including myself. It feels like it’s a clique of high school students who just sit around and gossip and think it’s fun to be mean. Also, the drive thru was extremely slow.

Kelly Zier

Our drinks had no flavor. I think they forgot something

Jenna Farsie

The food was great. But when I asked them to remake my drink because I wanted less ice, they still put in the same amount and gave me a different-sized drink.

Scott Campbell

Delightful, delicious, and relaxing coffee shop. With great staff (esp. Emily!) and a good place to work.

Parking: Charging stations

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pike Place Roast

Kristina Nielsen

I like the modern building. They were super lame during power outages here they were making paying customers who needed to do work or school on their computers leave after 30
Minutes. I Thought people went to coffee shops to do those things regularly. So lame! Coffee is the same as other locations. Location is clean and well lit with no scary characters around

Atmosphere: 5

Food: 5

Service: 3

Walt Dennig

Neat and clean. Sometimes too busy. But, hey - that's because it's a good place to snack and hang out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Apple Cream Latte

usha subramanya

Incredibly rude staff. We ordered a cake pop and even though it was right there in front of us, they took forever to deliver. After asking for it multiple times, they said it’s misplaced and was very unapologetic and rude. Doesn’t even offer the receipts, staff runs away after receiving the payment! We had to go behind her for the receipt and order confirmation! Uff

Never going back to this location and don’t recommend this place to anyone!

Service: 1

Les Saul

This is a Starbucks, and this is the one to go to. Make sure to go early.

Atmosphere: 4

Food: 5

Service: 5

Olivia Allo

I ordered by app and went in for in-store pick-up. It took a long time after the app said it is ready to pick-up. The staff was not friendly. I dink caramel frappuccino often but it was the worst from this place. It seems that the staff did not add any sweetener.

Atmosphere: 4

Food: 1

Service: 1

Cd cd

Starbuck is what it is. This location has a drivethru so that's nice. Not a lot of place in SV have drive thru's

Shelly Hamalian

This drive-thru is everything. The folks serving are always upbeat & kind. I always look forward to this pit stop on my way to Felton. Love.

Atmosphere: 5

Food: 5

Service: 5

M H-s

It would be so nice if the stars aligned & by some miracle I could show up one day & not only the drive thru is open, but that they aren’t out of stock of iced tea or blueberry muffins. Just once.

Atmosphere: 1

Food: 1

Service: 1

Becky Anne McPhee

The best Starbucks I’ve ever been to! I love the Turkey Pesto w/provolone on ciabatta hot sandwich

Atmosphere: 5

Food: 5

Service: 5

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