The Penny Ice Creamery | Scotts Valley

Tasty ice cream and good service. Me and the boys needed a sweet treat after a hard days work. I got the double scoop in a waffle cone, apple crisp and vanilla. Two scoops was too much though, I should've stuck to one. Waffle cone was tasty as well!

Atmosphere: 4

Food: 5

Service: 5

Really rude guy working tonight selling miniscule scoops of ice cream for $6 a scoop. He upcharged us without telling us and didn't even give us a cone like we asked for the privilege of being screwed. He had no customers (no surprise there) and very few options for ice-cream or seating. I'll never go again. Don't waste your money.

Atmosphere: 1

Food: 1

Service: 1

Horribe, service, very over-priced, tiny portions - don't waste your $$! We ordered a double-scoop in a cone plus an additional cup. The Harry Potter look-alike charged us $9.50 for a double scoop in a cup. He also gave us an extra cup. No cone. His digital register reqsted payment without itemizing so j had no idea what k was being charged for. He did NOT want to give me a receipt, even though I asked multiple times. When I politely reminded him I'd requested a receipt there times, he finally gave me one. I noticed he charged me an extra $1 for a hand-made cone. I asked him for my dollar back, or the cone I paid for. He told me no, saying he charged for the extra cup. I said he failed to inform us the cup would be $1 extra, and the price of the extra cup was not posted, plus we had asked for a cone. I then asked him to just transfer my scoop into a cone. He refused saying I had already used my cup. I asked for the managers name. He said he was the manager and would not tell me his name. Had I known all this, I would have gone across the street for a cone at fast-food restaurant burger golden arches

Atmosphere: 2

Food: 1

Service: 1

Great flavors, awesome toasted marshmallow, low price!!

Atmosphere: 5

Food: 5

Service: 5

Great ice cream and friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Made Cone, Single Scoop

Ice cream is super awesome love penny! However the worker there was trashing the marshmallow topping when someone in our group asked for it and mentioned how much they loved it! I don't recall the staff members name but they just bashed that the marshmallow fluff isn't what it used to be and "just doesn't taste good" as they over torched and burnt the fluff and handed it over to our paying group. I ended up not even bothering to order after that because yikes... Also want to add the girl who was on shift was very kind and clearly trying very hard to not let her co-work ruin the vibe.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Ice Cream Cone with Toasted Marshmallow

I think asking for a taste on one of those small spoons would have been more ice cream than that you get in a mini scoop. $6 for a mini, which is literally 3 small spoonfulls of ice cream. Never coming back to this rip-off mediocre place.

Atmosphere: 4

Food: 4

Service: 2

Fresh, organic, and has vegan opinions!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Triple Scoop, Sorbet

Dietary restrictions: They always serve two sorbets for those with dairy allergies. If your allergy is severe, you can request a fresh box and a fresh scoop.

Parking: Parking can be difficult because of the Starbucks next door.

Wheelchair accessibility: This place is wheelchair accessible.

Recommended dishes: Basil Ice Cream

N nice variety

Pretty good ?

Atmosphere: 5

Food: 5

Service: 5

Guy with pony tail working the counter was really rude. Was super short and just seemed to be having a garbage day. I work in sales and I get that having a tough day can affect one’s demeanor; that is completely understandable. However, being directly rude to not only me but also my mother and sister was super uncool. This isn’t the first review I’ve seen about rude staff here, and I hope you all can reevaluate the priorities of your business.

Service: 1

Must visit ace in Felton. It's the best ice cream place I have ever tried. They are preparing ice cream with unique flavors. I tried Basil ice cream and its yummy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Scoop

Well, it's Penny ice cream! Delicious. The place in Scott's Valley is fairly new and clean with inside and outside sitting. Lots of parking right there. So much better than the original one downtown Santa Cruz. They did not have an Espresso machine but offered a Verve ice cream. Service was friendly but we had to wait a long time.
We will be back.

Atmosphere: 4

Food: 5

Service: 3

In regards to the actual place itself, it was very clean, organized, and there were nice little seating areas outside with fire pits to keep warm. The employees were friendly, immediately offered to help, and waited patiently while we thought about our orders. My dad and I each got one scoop of the mint, but I opted for a cone and toasted marshmallow fluff. My mom got the "rocky lane," also with marshmallow fluff on top.

The marshmallow topping and the cone were delicious, and so was my mom's ice cream. They also gave very generous portions which I would normally appreciate, but the the mint . . . it was definitely something. It doesn't really taste like any other mint ice cream I've had. It's not minty, really, it tastes like eating straight pine needles (or, a worse but still fitting comparison, pine-scented cleaning agents). You can also smell that "earthy" smell on the ice cream itself. Honestly, taking a bite of it was like being slapped in the face by a pine tree. Everything else about the experience was good, the mint just sort of spoiled it for me.

Moral of the story: most of our experience was really good, just stay clear of the mint if you're going for that Coldstone mint flavor. If you like eating pine needles then that flavor is for you.

Atmosphere: 5

Food: 2

Service: 3

Recommended dishes: Ice Cream Cone with Toasted Marshmallow