The Penny Ice Creamery | Scotts Valley

Love love love this amazing ucecream

Yummy ice cream

Getting to be way overpriced and less flavorful.

A few vegan / dairy free options. Home made marshmallow fluff they toast on your cone. This place is legit. Give it a try and you won’t be disappointed

The lady who took my order Tuesday, was incredibly kind and let me sample flavors without any feeling of rush. She’s a rock star.

Fantastic ice cream. Not inexpensive. Best ingredients go into 100% hand-made treat. My daughter got strawberry made from locally sourced fruit. She loved it. We paid $20+ for the two of us, and they expected to be tipped for giving us 2 scoops of ice cream. It is amazing to me how every credit card terminal makes you add a tip or opt out while a shark employee hovers over you with a judging look. I would give 5 stars if the credit card terminal didn't ask for a tip. For $20 ice cream, I feel like the place should be able to pay a living wage.

Terrible ice cream. Had only 6 flavors and bad selections for kids.

Not what I expected maybe it’s a little too organic and too fresh for me so used to like cold stones or any other place like that but I really appreciate supporting local family on business just be prepared for change. They don’t have 31 flavors and that’s OK.

Tasty ice cream and good service. Me and the boys needed a sweet treat after a hard days work. I got the double scoop in a waffle cone, apple crisp and vanilla. Two scoops was too much though, I should've stuck to one. Waffle cone was tasty as well!

Atmosphere: 4

Food: 5

Service: 5

Really rude guy working tonight selling miniscule scoops of ice cream for $6 a scoop. He upcharged us without telling us and didn't even give us a cone like we asked for the privilege of being screwed. He had no customers (no surprise there) and very few options for ice-cream or seating. I'll never go again. Don't waste your money.

Atmosphere: 1

Food: 1

Service: 1

Horribe, service, very over-priced, tiny portions - don't waste your $$! We ordered a double-scoop in a cone plus an additional cup. The Harry Potter look-alike charged us $9.50 for a double scoop in a cup. He also gave us an extra cup. No cone. His digital register reqsted payment without itemizing so j had no idea what k was being charged for. He did NOT want to give me a receipt, even though I asked multiple times. When I politely reminded him I'd requested a receipt there times, he finally gave me one. I noticed he charged me an extra $1 for a hand-made cone. I asked him for my dollar back, or the cone I paid for. He told me no, saying he charged for the extra cup. I said he failed to inform us the cup would be $1 extra, and the price of the extra cup was not posted, plus we had asked for a cone. I then asked him to just transfer my scoop into a cone. He refused saying I had already used my cup. I asked for the managers name. He said he was the manager and would not tell me his name. Had I known all this, I would have gone across the street for a cone at fast-food restaurant burger golden arches

Atmosphere: 2

Food: 1

Service: 1

Great flavors, awesome toasted marshmallow, low price!!

Atmosphere: 5

Food: 5

Service: 5

Great ice cream and friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Made Cone, Single Scoop

Ice cream is super awesome love penny! However the worker there was trashing the marshmallow topping when someone in our group asked for it and mentioned how much they loved it! I don't recall the staff members name but they just bashed that the marshmallow fluff isn't what it used to be and "just doesn't taste good" as they over torched and burnt the fluff and handed it over to our paying group. I ended up not even bothering to order after that because yikes... Also want to add the girl who was on shift was very kind and clearly trying very hard to not let her co-work ruin the vibe.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Ice Cream Cone with Toasted Marshmallow

I think asking for a taste on one of those small spoons would have been more ice cream than that you get in a mini scoop. $6 for a mini, which is literally 3 small spoonfulls of ice cream. Never coming back to this rip-off mediocre place.

Atmosphere: 4

Food: 4

Service: 2