The employees ignored me even if I repeated myself several times.
Chantel RDH
Overpriced icecream and the customer service was awful The girl that helped us today did not smile at all and i could tell that her "have a nice day" was extremely unfriendly . No need to return to an unfriendly place
Morgan Hollon
The ice cream/sorbet was great, but the customer service was not. We visited today and the lady with the red hair was completely uninterested in helping. I don’t understand when employees don’t like customers getting samples. There are so many options, it can be hard to choose and that is where samples are helpful. We only had a few and the woman was visibly annoyed and not wanting to help. Not friendly at all.
Atmosphere: 3
Food: 5
Service: 1
Jessica Hartle
Way too expensive for ice cream - only went because we had an giftcard. Out of the 4 items we got - 2 we didn’t like. $50 for dessert 4 items is not reasonable. Girls were nice and nothing to do with costumer service - all about price and quality.
Atmosphere: 3
Food: 1
Service: 3
L. R.
After walking around and on the pier, we stopped for some ice cream. The young lady working here was so patient, friendly and attentive to our dietary restrictions. She mixed our added toppings and’s gave us delicious ice cream. She even walked over to our family member with disabilities and gave her the ice cream directly. The employee didn’t dismiss or ignore our family member, which makes a huge impact to our entire family. It was a beautiful moment. The only bad part was that it’s quite warm in this facility and your ice cream starts to melt quick. ?
Wheelchair accessibility: There’s only one entrance that is accessible for a wheelchair. One cannot go out the other door and just has to turn around and head out the same door to exit.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Peanut Butter Cup Perfection
Michael Morgan
Love cold stone! They have good sorbet or fruit flavors along with classic sweet.
Alison Streit
Bad service, there’s a teenage girl that works here that always makes rude comments under her breath that customers can still hear. $10 for 1 scoop too expensive for this bad of service
Atmosphere: 1
Food: 5
Service: 1
Daniel Morris
Bland cheap ice cream, now. I ate half of my small cup Coffee ice cream and it was so bland. My wife ate about half of hers too and we just looked at each other and we’re baffled like what is this garbage!?!???♂️we just tossed ‘em and walked away.
Atmosphere: 2
Food: 1
Service: 2
Mike Stanisich
The owners of this place should be ashamed! $10 for a scoop of ice cream….
David Farrell
These guys charged me $15 for two kid's cups, not small, kid's cups. Inflation is one thing, this is a huge gouge! Never again will I patronize this establishment. Rip off!
The employees ignored me even if I repeated myself several times.
Overpriced icecream and the customer service was awful The girl that helped us today did not smile at all and i could tell that her "have a nice day" was extremely unfriendly . No need to return to an unfriendly place
The ice cream/sorbet was great, but the customer service was not. We visited today and the lady with the red hair was completely uninterested in helping. I don’t understand when employees don’t like customers getting samples. There are so many options, it can be hard to choose and that is where samples are helpful. We only had a few and the woman was visibly annoyed and not wanting to help. Not friendly at all.
Atmosphere: 3
Food: 5
Service: 1
Way too expensive for ice cream - only went because we had an giftcard. Out of the 4 items we got - 2 we didn’t like. $50 for dessert 4 items is not reasonable. Girls were nice and nothing to do with costumer service - all about price and quality.
Atmosphere: 3
Food: 1
Service: 3
After walking around and on the pier, we stopped for some ice cream. The young lady working here was so patient, friendly and attentive to our dietary restrictions. She mixed our added toppings and’s gave us delicious ice cream. She even walked over to our family member with disabilities and gave her the ice cream directly. The employee didn’t dismiss or ignore our family member, which makes a huge impact to our entire family. It was a beautiful moment. The only bad part was that it’s quite warm in this facility and your ice cream starts to melt quick. ?
Wheelchair accessibility: There’s only one entrance that is accessible for a wheelchair. One cannot go out the other door and just has to turn around and head out the same door to exit.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Peanut Butter Cup Perfection
Love cold stone! They have good sorbet or fruit flavors along with classic sweet.
Bad service, there’s a teenage girl that works here that always makes rude comments under her breath that customers can still hear. $10 for 1 scoop too expensive for this bad of service
Atmosphere: 1
Food: 5
Service: 1
Bland cheap ice cream, now. I ate half of my small cup Coffee ice cream and it was so bland. My wife ate about half of hers too and we just looked at each other and we’re baffled like what is this garbage!?!???♂️we just tossed ‘em and walked away.
Atmosphere: 2
Food: 1
Service: 2
The owners of this place should be ashamed! $10 for a scoop of ice cream….
These guys charged me $15 for two kid's cups, not small, kid's cups. Inflation is one thing, this is a huge gouge! Never again will I patronize this establishment. Rip off!
Restaurantji Recommends
Great ice
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookie Dough Delirium - Ready for Pick Up Now
Only 1 person working on the weekend ! :-( Not sure who would wait that long??
Atmosphere: 2
Food: 4
Service: 2
My husband has visited here many times during our stays over the years, and has always been very satisfied with the service and the ice cream.
Atmosphere: 5
Food: 5
Service: 5
My husband has visited here many times during our stays over the years, and has always been very satisfied with the service and the ice cream.
Atmosphere: 5
Food: 5
Service: 5
Only 1 person working on the weekend ! :-( Not sure who would wait that long??
Atmosphere: 2
Food: 4
Service: 2
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