Starbucks
Pacific Getaway Plaza, 2311 Seal Beach Blvd, Seal Beach
(562) 430-9290
Recent Reviews
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I decided to treat myself to a latte a couple of days ago. I went into this location and ordered the drink as a decaf due to a heart condition that I have. I reiterated several times that the coffee MUST be decaffeinated due to my heart condition. It took a long time to get my drink for some reason, so by the time I got my drink I said “thank you” and left because I didn’t want to be late for work. After a few minutes of drinking my coffee my heart started to pound. I looked at the print out on the cup and realized that they gave me a caffeinated coffee!! I had to throw the drink away! This is completely irresponsible as this could have had consequences for my heart!!! I am livid still!! What does it take for these employees to LISTEN??? Every time I give Starbucks a chance they somehow screw up my order. This review will go unnoticed and unanswered because this company does NOT care. I will only frequent small business coffee houses because they always listen and honor my request!
This is my favorite Starbucks location! I always go in super early morning before my work day. My order is always correct, to standard, and the baristas go above and beyond to be kind and personable at the window. I genuinely haven’t had a bad experience here, different day parts included as well.
Thanks yall !
Atmosphere: 5
Food: 5
Service: 5
One of the best Starbucks in the area. Always quiet. Friendly staff and people
Atmosphere: 5
Food: 3
Service: 5
Made the worst starbucks iced shaken espresso ever. Asked to remake my drink and they made it even worse the second time. Couldn’t even say anything looks like they don’t know how to make iced shaken espresso or they did it deliberately the second time
Atmosphere: 1
Food: 1
Service: 1
OMG, Jack was so amazing he was so kind and nice. Ihis kind personality made my day after a long game. 😊
Atmosphere: 5
Food: 5
Service: 5
Really impressed by everyone in this store. Such an upgrade in cafe vibes!
EASILY my favorite Starbucks. Been going here for years and service keeps getting better! I drive 20 mins just to work here and meet colleagues. It's got a really great vibe and customers are awesome as well.
Shout out to Hector and Jack who made me feel welcomed today!
When I ordered my 2nd matcha drink, Hector asked me if I wanted a cup of water as well. I was actually pretty dehydrated but so focused on work that I forgot I wasn't drinking water. Very empathetic or at least his mental calculus was on point!!
THANK YOU all!! Really made my day today! 💕
Atmosphere: 5
Food: 5
Service: 5
Really nice place to be when in writing or working remotely. Very nice people and they love my bearded dragon.
Atmosphere: 5
Food: 5
Service: 5
The staff gossips loudly about other employees
Toxic work environment and place to have coffee
Atmosphere: 1
Food: 1
Service: 1
This is my typical stop for a quick coffee and a bite. Their drinks are always delicious, and I especially enjoy their pastries. The staff is consistently friendly and efficient, which makes the experience even better.
Atmosphere: 4
Food: 4
Service: 4
Love your black iced tea. Also great lemon loaf and egg, potato and chive bake! Great people! Always friendly and helpful! Fast drive thru is appreciated!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don't even know how the Starbucks corporate trust this employees they are extremely rude on professional one was picking her nose when I walked in I didn't want to say anything and she right away started handling food I told him I see rat feces under the wall she left about it and told me that's okay this is why Starbucks food tastes good. I will be calling the Health Department first thing in the morning
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Eggs & Cheddar Protein Box, Mocha Sauce, Turkey Sage Danish
The best Starbucks in the area. Coffee served in porcelain cups, not in paper cups. Lots of sitting space inside and outside. Restrooms without codes. Soft music. Clean. And the coffee tastes good!
Atmosphere: 5
Food: 5
Service: 5
Rude people working here, i think it's because it's mostly drive through, they don't know how to talk to people in person, Starbuck training??
Atmosphere: 3
Food: 3
Service: 1
Great location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
Drive thru quick and staff pleasant!
Atmosphere: 4
Food: 4
Service: 5
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