Starbucks
700 Gravenstein Hwy North, Sebastopol
(707) 634-7606
Recent Reviews
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Unfortunately, the customer service today was lacking. I ordered, and then I sat at the window with no other customers in sight for almost 5 minutes before I was greeted. I was handed my drinks paid the money and before I could say thank you the window was shut and the gal walked away. This is not the normal service from this location. However, it was pour enough leading me to make this review, maybe next time.
Service: 1
Friendly and helpful staff. One of the few cafes with later hours in the area, which I love.
Atmosphere: 5
Food: 5
Service: 5
Rude gal with dark hair and did not listen. Drink wrong size. In house order, no plate. Won’t be back. No hello, no thank you.
Atmosphere: 2
Food: 4
Service: 1
Ah, Starbucks that used to welcome people with a smile free water if you need it and wifi. Now? Not so much. It's refreshing to see a company roll back basic kindness in the name of what, Exactly? Profit? Politics? Just keeping up with the times?
I used to think community meant something here-that a warm space, a drink of water and a few minutes of using wifi weren't too much to ask. But I guess compassion went out of style around the same time empathy became bad for business which occurred right around the time when Trump was elected president. Good job Starbucks where the drinks are overpriced and humanity is optional.
Nice staff. Attentive and polite
Atmosphere: 5
Food: 5
Service: 5
There was hair in my drink. Not just a piece of hair I'm talking about a few pieces. Do better.
Atmosphere: 4
Food: 1
Service: 4
Amazing experience (as for Starbucks)
Atmosphere: 5
Food: 5
Service: 5
Unexpectedly friendly, well-staffed, efficient and clean. Beat Starbucks we've visited in a while.
Atmosphere: 5
Food: 4
Service: 5
This morning at 8:30am, I ordered a grande iced brownsugar oatmilk shaken espresso with light ice. And a piece of pumpkin bread. They asked if I would like the pumpkin bread warmed up and I said "No thank you."I received my drink & it had the full amount of ice they would put into a grande iced coffee.(if not, more!) I tasted it and it literally tasted like a plain iced coffee. No flavoring. No sweetness just plain iced coffee. Not shaken. Nothing. I then received my pumpkin bread and it was warmed up, after they had asked if I wanted it warmed up and I had said no.Very very verrrrrrrrry disappointed in this starbucks location & the drinks they were serving. It's not hard to put a few pumps of sweetener into a drink & shake it up!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Mocha Cookie Crumble Frappuccino, Peppermint Mocha Crème Frappuccino Blended Beverage
Yummy
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
All new Starbucks , great way to start your day...
Atmosphere: 5
Food: 5
Service: 5
This is a great new location!
Atmosphere: 5
Food: 5
Service: 5
Hello. I don’t know if you guys have notice but there is a concrete side in the middle of the road and it sucks going through it. Please make it more visible or take it off.
Parking: The parking lot it’s very small and hard to get in.
Atmosphere: 2
Service: 5
Starbucks bueno
I like how I can walk to this Starbucks from my work, they have really friendly employees, the service is great but I really wish they would fill my white chocolate mocha every time I go there? I would post a picture but there’s no option to do that, my cup is like 70% filled .. check your cups to make sure it’s filled… I really wish I could give 5 stars.
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