Generals Headquarters
710 E Lerdo Hwy, Shafter
(661) 746-6075
Recent Reviews
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Delicious hamburger
Atmosphere: 5
Food: 5
Service: 5
Their milkshakes bring ALL the boys to the yard, and they’re like “it’s better than yours!” I agree
Atmosphere: 5
Food: 5
Service: 5
The food was good, the service was great! I ordered a patty melt. It was pretty good, but I was not expecting lettuce and tomato on it. The best part of the visit truly was the very kind people that worked there. I would reccomend this place.
Atmosphere: 3
Food: 3
Service: 4
15 min for a large fry not very positive. FYI I had also called it in. It’s ok , a reminder of why I stopped coming here. Good luck people.
Service: 1
Service needs work I was outside waiting on my order during lunch rush and I noticed customers coming back with missing items. I got my food and the same thing I had a missing grilled chicken salad. Ever since the new owners took over it seems that they don't care about the quality of their food and service.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Burgers
They always take longer to give us our food, we could have being the first ones on the front of the line and we are always the last ones
Very friendly love the chili cheese fries and the butter cup milkshake
Atmosphere: 5
Food: 5
Service: 5
Great food at affordable prices
Atmosphere: 5
Food: 5
Service: 5
I came in for a reeses milkshake and some burgers after picking up my daughter from school. Was not expecting the BEST customer service because it seemed busy but the young lady with red hair was extremely helpful and told me she made my milkshake with extra care. and when i tasted it i could tell she cared. will be coming back and hoping she gets employee of the month or a raise. she was very sweet to my daughter and patient with her outburst.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers, Western Burger
Will always love the dipped cones there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Super Burger, Chili Cheese Fries, Hamburger, Triple Burger
Restaurantji Recommends
Food is great! Workers are always rude and very disrespectful.
Atmosphere: 1
Food: 5
Service: 1
Place kinda sucks now used to be good but their ice cream machine is messed up half the time and workers are kinda rude, they take ages to make the food also
Atmosphere: 1
Food: 3
Service: 2
July 21,2025
Customer service sucks
Really messy when making food now
Haven’t fixed their ice cream machine
The atmosphere is not welcoming at all and their employees are rude.
Atmosphere: 1
Food: 1
Service: 1
Food is good, when the order is right, I go here once a week and it’s right 3/4 of the time. I think they rely heavy on being a staple in the Shafter community instead of consistent good service, should treat everyone like a new customer regardless if they know them or not. I know it’s just burgers and fries but a job is a job and you should take it seriously or learn a new skill.
Atmosphere: 3
Food: 4
Service: 2
Quality has decreased in the last few months. The pastrami is absolutely garbage. Looks like it’s grinded or cut down so small. It just is brittle and dry. I’d been coming here for years and lately nothing tastes the same as it once did
Atmosphere: 3
Food: 3
Service: 4
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