Chipotle Mexican Grill

14708 Ventura Blvd Ste B, Sherman Oaks
(818) 455-4798

Recent Reviews

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ifeyanishaminya

I came here recently after work. It took awhile before me and some other customers were served due to inventory and other protocols, which I had no issue with. I understand that this is necessary, and that's why I waited. However, when I left after getting my food and came back in the store to fill up my water bottle, I asked for the restroom code, and the employee said that the restrooms were out of order, despite no signs of saying so. If they're for customers only, then just say so. I would've happily shown my bag full of food as evidence.

Food: 4

Service: 2

gxbc Sasdj

Today we ordered chipotle and it was horrible. Came one hour late food colder than a freezer and made Our order wrong and portion size is an XXS now Usually, when I eat here, it’s a nice size but when you order delivery, it’s gonna be a XXS

Food: 2

Jlin H

My favorite chipotle BUT the parking lot is frustrating. The attendant made me pay $3 cash to park just to pickup my food. The previous attendant was nice and followed the sign and parking validation policy. Not sure what’s going on now.

Atmosphere: 5

Food: 5

Service: 5

Marinna B.

The portions are invariably small but they certainly don't skim on sour cream. In fact, if you ever wanted to get deep throated by a soup of sour cream, Chipotle is the best.

If not, Cava is next door and they have better quality and portions.

Atmosphere: 1

Food: 1

Service: 2

Eric Rhoades

Don't come to this location. Worst customer service. Stood at the counter for 8min as employees walked back and forth past my son and I without acknowledging us. I called out several times, one time a person looked out at us and just went back to what she was doing. This is the 2nd time with poor to non-existent custormer service. My family will never eat here again.

Atmosphere: 4

Food: 3

Service: 1

Duke Bristow

My wife loves this place. Thinks it is super healthy. I like the taste.

Anona Fleming

Worst place in the world. Had me wondering who’s the guess and who serving who.
Handling money and food with the same gloves. Staffer looked unkept they were as rude and lied right to one’s face asked for the manager and they said that they alll are managers. When the one pinned manager just stepped out the front door.
Meat was tasteless , bathroom dirty! Unbelievable !

Arman

I got half a spoon of rice, half a spoon of beans, quarter a spoon of chicken.
This is disrespectful at this point.

Food: 1

Service: 1

Christina Barillas

They messed up my order twice ,i had to go back twice so they can fix it ,when i went to complain they were just standing around looking clueless and doing nothing,if your not busy then how did you mess up my sinple order

Atmosphere: 2

Food: 2

Service: 1

Eloisa Madrigal

There's friendly and attentive staff at this Chipotle. I highly recommend it!

Aman Sadh

For vegetarian people like me they have vege options and tastes good

Atmosphere: 5

Food: 5

Service: 5

burak ozturk

I came in at 10:20 PM, and you were already out of tortilla, salsa, chicken, condiments, and drinks. On top of that, the staff was rude. If you’re going to stop serving or close by 10:20, don’t list 11 PM as your closing time. Very disappointing.

John

AVOID. Worst Chipotle ever. Zero service, Restroom not working - dirty plates everywhere, rude employees!!! Food average!!

Maria Hernandez

It has good taste, and enjoy eating. I love it. Mmm

Zeke Torres

I’ve now enjoyed most of the menu… and it’s good food at a reasonable price. Service is fast and the food is always fresh!

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