Chipotle Mexican Grill
14708 Ventura Blvd Ste B, Sherman Oaks
(818) 455-4798
Recent Reviews
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Absolutely rude worker Blonde white boy with blacked framed glasses and a black mask, my mother needed the bathroom and politely asked what was the code he then proceeded to look her up and down and ignored her. Wasn’t until another worker overheard and let her know the password themselves. Restroom code is 1279 Enjoy 😋🫶🏼
I came into the restaurant today and as I approached the register a female cashier or crew member stared me down with a look of disgust.
Personnel just don’t care about you. Rude! 👎🏻
Atmosphere: 1
Food: 3
Service: 1
SUPER RUDE!!! Always have an attitude even though they are the ones who can’t staff enough people. ID RATHER DRIVE AN HOUR THEN GO HERE. Shut this chipotle DOWN.
Atmosphere: 1
Food: 1
Service: 1
Had a chicken bowl, topped with guacamole, very healthy and filling. A little pricey I thought for lunch 15.00
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bowl
Good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips & Tomatillo-Green Chili Salsa, Salad, Chicken Bowl, Tortilla on the Side
This place is genuine disgusting. I should leave with a tobacco bottle for having to eat in this pigsty
Atmosphere: 1
Food: 4
Service: 2
I ordered using the mobile app and that went smoothly. I arrived at pickup time and my order was not ready on the mobile orders pickup stand. I looked around and stood by the cashier. None of the other ten employees bothered asking if I needed help. After the cashier helped the person in front of me they just walked off even though I was next in line.
I had to look around more and I noticed brown bags on the side and had to go stand by them and ask if they are my order. The employee asked my name and just handed it to me without saying a word.
Just didn’t get good service. When I ordered I saw the tip request to “help the staff that prepares your order”. I felt bad and tipped but this tipping culture is out of hand. Especially when I had 0 interaction with them. Why isn’t chipotle compensating them enough and doing it the right way. Happy to tip when I actually interact and receive a good service experience
Food: 5
Service: 1
Mexican McDonald's
Atmosphere: 1
Food: 1
Service: 1
Ordered a bowl with double steak and they put absolutely zero meat in there
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This chipotle sucks. Literally pick any other chipotle. They also won’t respond to complaints. It takes a lot for me to complain so having reached the point where I felt I needed to and to be ignored was rather unpleasant.
Literally choose any other restaurant in the area and if you really need Chipotle drive to a different one.
They responded below but I already submitted to the linked website and through the app weeks ago. The fact that they reply and ask for feedback through official channels but never actuality respond is very scummy and misleading to people.
The short lady that handled my food was extremely rude and kept giving me nasty looks when all i did was order a bowl with 3 ingredients. She seemed extremely pissed off and threw the vinaigrette across the desk to me and dropped and when she missed she looked mad at me like it was my fault. Never coming back here again
Atmosphere: 2
Food: 1
great theres always this guy that gives double steak for free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Great spot for lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I ordered online and went in to pick it up. The order wasn't ready, so I looked around the place. It's got an industrial feel to it. I ordered the chicken al pastor. It was a little Spicer than I would have liked. None the less, it was very tasty.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips, Chicken Bowl, Side of Guacamole
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