El Pollo Loco

4544 Saugus Ave, Sherman Oaks
(818) 990-7655

Recent Reviews

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Gloria Amaya

I liked everything about the food and service.

Atmosphere: 5

Food: 5

Service: 5

maria rodriguez

Terrible customer service
The lady who served me stopped serving me because she was giving the service to one of her colleagues who was going out to lunch. That's not right, you have to respect people.

I never go back to that sugar

Food: 2

Service: 1

Lupis Alatorre

I love the taste of food, in this location!!!????

Atmosphere: 5

Food: 5

Service: 5

Abigail Barahona

The pollo is delicious and the service is amazing!

Atmosphere: 5

Food: 5

Service: 5

maria reyes

The service here is very good. Everyone is very friendly. I don't really agree with self-service, but the people here are always very friendly.

Atmosphere: 5

Food: 5

Service: 5

Gio Lara

Excellent service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, Tacos

Marco Garrido

Chicken breast very small and dry the wing same..all the chicken has to be juice and cook ...I never comeback in my life..!!+

Food: 1

Service: 1

Emilio Estevez

This place is the effing Bomb! Great customer service. Excellent wonderful nice people work here. The food is hot & fresh to order.

Atmosphere: 5

Food: 5

Service: 5

Luis J Aguirre

Very dirty this place tedan loq these guys kieren and bad chicken

Cristian A Vélez Silva

The chicken pieces are small, but great flavor.

Atmosphere: 3

Food: 5

Service: 4

Jasmin Rivera

Best Staff and best service! Shout out to Veronica ??

Atmosphere: 5

Food: 5

Service: 5

Luis Aguirre

Very dirty this place tedan loq these guys kieren and bad chicken

C. Alberto Vélez Silva

The chicken pieces are small, but great flavor.

Atmosphere: 3

Food: 5

Service: 4

Griselda Razo

Staff is super amazing and friendly specially Abigail super amazing attitude !!

Atmosphere: 5

Food: 5

Service: 5

Micheal Perez

I'm very pleased with the service that I got from Juan. He was very tentative and very professional. He helped me with a special takeout order of a chicken bowl. I would definitely come back again to this location. Thank you soooo much for the help with this special order.

Kid-friendliness: Everyone is very friendly, especially the manager JUAN.

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nachos Combo, Original Pollo Bowl, Double Chicken Tostada Salad, Avocado, Guacamole, Double Chicken Avocado Salad, Chips & Guacamole Large, Chicken Taco Al Carbon, Avocado Salsa Hot, Tacos, Grande Avocado Chicken Bowl Combo, Two Churros

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