El Pollo Loco
4544 Saugus Ave, Sherman Oaks
(818) 990-7655
Recent Reviews
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I liked everything about the food and service.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service
The lady who served me stopped serving me because she was giving the service to one of her colleagues who was going out to lunch. That's not right, you have to respect people.
I never go back to that sugar
Food: 2
Service: 1
I love the taste of food, in this location!!!????
Atmosphere: 5
Food: 5
Service: 5
The pollo is delicious and the service is amazing!
Atmosphere: 5
Food: 5
Service: 5
The service here is very good. Everyone is very friendly. I don't really agree with self-service, but the people here are always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Tacos
Chicken breast very small and dry the wing same..all the chicken has to be juice and cook ...I never comeback in my life..!!+
Food: 1
Service: 1
This place is the effing Bomb! Great customer service. Excellent wonderful nice people work here. The food is hot & fresh to order.
Atmosphere: 5
Food: 5
Service: 5
Very dirty this place tedan loq these guys kieren and bad chicken
The chicken pieces are small, but great flavor.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Best Staff and best service! Shout out to Veronica ??
Atmosphere: 5
Food: 5
Service: 5
Very dirty this place tedan loq these guys kieren and bad chicken
The chicken pieces are small, but great flavor.
Atmosphere: 3
Food: 5
Service: 4
Staff is super amazing and friendly specially Abigail super amazing attitude !!
Atmosphere: 5
Food: 5
Service: 5
I'm very pleased with the service that I got from Juan. He was very tentative and very professional. He helped me with a special takeout order of a chicken bowl. I would definitely come back again to this location. Thank you soooo much for the help with this special order.
Kid-friendliness: Everyone is very friendly, especially the manager JUAN.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nachos Combo, Original Pollo Bowl, Double Chicken Tostada Salad, Avocado, Guacamole, Double Chicken Avocado Salad, Chips & Guacamole Large, Chicken Taco Al Carbon, Avocado Salsa Hot, Tacos, Grande Avocado Chicken Bowl Combo, Two Churros
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