El Pollo Loco

4544 Saugus Ave, Sherman Oaks
(818) 990-7655

Recent Reviews

SBPartyRental&Events

The food here is great employees are very friendly I enjoy coming to this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Daiana

The food is good and tasty. Best pollo loco in the valley.

Atmosphere: 5

Food: 5

Service: 5

Juan Arteaga

Although they don’t have drive thru the service is fast and the food is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Esmeralda Garcia Varela

I love the tacos and all the employees are very friendly and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Kenneth Hernandez

Excellent atention. My food was fast and very delicious. The Managers are very attentive and friendly.

Atmosphere: 5

Food: 5

Service: 5

Sul Villa

Staff was so nice were really helpful with recommendations order was made quick they made sure i had utensils and salsa for the meal. Honestly great service from staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, Chicken Taco Al Carbon, Taco Complete Family Combo

Kishi Hundley

Their food is so fresh… This is the best El Pollo Loco. I’ve been to throughout all my entire life. !!! Thank you for the great experience, and the excellent customer service From the staff !!!

Atmosphere: 5

Food: 5

Service: 5

Eddie Amaya

Excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, Tacos

Bejamin Cuttings

Dietary restrictions: The manager is really rude I understand that it's the busy hour but it wouldn't hurt to be more polite to customers

Atmosphere: 4

Food: 2

Recommended dishes: Chicken Nachos Combo

BB “BzB”

Best chicken, best service, best location. I wish the parking wasn't as hard. But IT is worth the wait to park, no doubt. Staff are always helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad, Tortilla Soup

Casey H

Despite being super busy, Veronica was friendly and professional and made great recommendations!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BRC Burrito

Dean E

Great option for

Atmosphere: 3

Food: 5

Service: 5

Brown Bunny

I came to this location w/ my hubby to eat a chicken tortilla soup and a 2pc meal combo .Let me tell you that the customer service with Juan was awesome ? and the food was fast and very good quality, the chicken was just right and all the food was hot .I've been to other Pollo Loco locations and the food is unevenly hot and the tortillas are always hard on one side and kinda soft on the other , chicken always burnt and hard to chew..But here at this Location was very good .I clean my plate clean.I'm very happy with everything..We will definitely stop here more often.

Atmosphere: 5

Food: 5

Service: 5

ALLAN C

Went there last night for dinner,I remembered the food used to be pretty good.Extremely small Pieces of chicken and lacked flavor.

Atmosphere: 2

Food: 1

Service: 4

Paul D.

Home of the burnt ass chicken! They serve up charred extra well done inedible meat! Never again!

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