Gyu-Kaku Japanese BBQ

We wanted to try the restaurant for a long time because the reviews were promising, however were really disappointed in the service. Although we walked in without a reservation, the place was 3/4 empty. After 2 of the waitresses acknowledging us being there but not seating us, we were waiting for almost 10 minutes to actually have someone look for a table for us and then being said to wait another 15 minutes to be seated (again the place was 3/4 empty).

Service: 1

The ambiance is horrible. There is no music but the cooks in the back had their own music blasting with the kitchen door wide open. You can tell the staff is under paid and under experienced.

Atmosphere: 1

Food: 2

Service: 2

I’ve been when it’s slow, I’ve been there when it’s busy and the service is equally as bad. Some waiters are rude and seem overworked. We did have a good experience with a Latino waiter named Juan, he was great. For the others, including the hostess, no comment. The manager also really needs to learn how to order for a restaurant. They are always out of things at this location, twice they have been out of spicy cabbage and most recently spicy cabbage, garlic mushroom, AND gyoza. I’ve never had that problem at other locations. I figure everyone is just tired and overworked. I can’t believe they are open all holidays, as a company that’s evil.

Atmosphere: 3

Food: 5

Service: 1

It was good

We came here 30 minutes before closing and they still made time for us! The staff is so very sweet, they went above and beyond! They accommodated us in under 5 minutes and they even cooked gyoza past the 10pm mark! Our waiter Richard was wonderful and had some amazing accommodations. I will absolutely recommend this place with a big smile on my face! This place is a MUST! Thank you so much for making our thanksgiving dinner one to remember!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sapporo, Fried Pork Gyoza Dumplings, Noodles, Japanese BBQ

Everything is excelent! A lot of gluten free options!

Atmosphere: 5

Food: 5

Service: 5

After one round of drinks we were ignored by the servers for over an hour then we were told we were cut off and when we complained about the service a random bartender came by and threatened to fight us, can’t even make this up - disaster of an establishment with a brutally unprofessional management team.

Atmosphere: 1

Food: 1

Service: 1

The servers are so nice, patient & hardworking. The food is delicious - grab your squad and order the Feast for Four! Stars of the evening included the peach cocktail and the cheesy buttery corn skillet. Perfect place for casual occasions, celebrations and lots of laughs!

Been here several times and always love the food. Delicious meats and such a wide variety of offerings. Usually get the bimbimbap and some veggies to complement the meat. Our server this past time was super efficient and helpful. The food was delicious. My only note is that the Sherman Oaks location is showing a bit of wear and tear. It's slammed every night and it's starting to show some battle scars.

Just FYI, start looking for a new charge on your bill called Gyu-Kaku Fire 0.01

Atmosphere: 3

Food: 3

Service: 1

So fresh and delicious. Also the servers were so nice

Atmosphere: 5

Food: 5

Service: 5

Enjoy the time and the food . No waiting time

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Miso Soup, Half Gyu-Kaku Salad

We are big fans of both Sherman Oaks and Beverly Hills Guy-Kaku! Our dinner in Sherman Oaks location on Thursday was just fabulous! Briana was THE MOST AMAZING waitserver! It was a great night because of her and the entire staff!

I go here every week and order the premium all you can eat. The servers are always nice and take care of you. Don’t forget to
Order the ice cream for dessert !

Atmosphere: 5

Food: 5

Service: 5

We were delightfully surprised with this “strip mall” venue. Situated just off Van Nuys Blvd at the entry to the parking lot it was very convenient. Stepping into the restaurant was at first overwhelming. The noise level was high. Once seated - immediately with an Open Table reservation, we were given six different menus, each full of photos and food options. Quickly saved by Alphonso, our waiter who explained all options, we selected a great course that included miso soup , mixed green salad , kimchi , beef topped sushi, sticky rice with beef, cheesy broccoli, and plates of ready to cook shrimp, pork belly and three cuts of meat. Arriving at once was again overwhelming but Alphonso was quickly there to explain his suggested cooking process and left us to relax and enjoy conversation while dining. All was well prepared and great tasting. Checking in with us was casual and we had a great evening and dinner at @ $100 shared between two. I will go back again soon!