Waiting for 30 minutes for Sausage McMuffin and getting my order wrong
Atmosphere: 3
Food: 4
Service: 1
Patricia Noriega
since I’m allergic to wheat, I created my hash brown sausage sandwich 🥪 it’s absolutely delicious 😋
Atmosphere: 5
Food: 5
Service: 5
rub del
If you're from out of town or state, McDonald's charges .10 cents for the paper bag your food comes in. Chicken nuggets taste like cardboard. Service was good.
Atmosphere: 2
Food: 3
Service: 4
Jason Simon
Just want to give a review for Jocelyn for great customer service. Door Dash forgot one of my items, so we called the store to see if it was left behind. She said it was and that they'd make us a fresh order. Picked it up a,few minutes later. Thanks again Jocelyn!
Food: 5
Service: 5
Carrie Farrar
This McDonald's is severely understaffed. This is what happens when minimum wage is raised and instead of paying people a living wage, managers and McDonald's corporate offices hire a skeleton crew to run their stores. The staff looked overworked, tired, and not focused on what they were doing. I went to this McDonald's at 9 at night and the drive through wait was 30 minutes and I had only two cars in front of me. It's not the staff's fault and probably not even management's fault. This is what greed looks like and the customers and staff pay the price. Shame on you, McDonald's.
Atmosphere: 1
Food: 1
Service: 1
John Jewell
The Valley is home to a lot of Rock Stars but this McDonald's shines bright in its own right.
Atmosphere: 5
Food: 5
Service: 5
Jacob Walters
Can yall figure out the drive thru situation? I have never once gotten my food out of the window and have every time had to wait upwards of 20 minutes to have it brought out
Breyer White
This McDonald’s forces customers to pull up to parking spots instead of just giving your food at the window. They deliberately to make their own store look better when it’s actually worse for the customer. They wait till a bunch of orders stack up in the back before bringing them all out to the parked cars. This often means when you’re the first car in line you get a cold order because you had to wait for everyone else behind you. They are gaming corporate and trying to manipulate their order times or something. Something needs to be done. This shit is annoying
Atmosphere: 1
Food: 1
Service: 1
Amy Berggreen
French fries were cold.
Atmosphere: 2
Food: 2
Service: 4
Kaitlyn Calderon
HORRIBLE!! We ordered drive through and when we came up to the window they asked us what we ordered? We told them and they made us wait 45 mins for a snack wrap and 2 cheeseburgers. We finally decided to go inside and I seen so many people disappointed with the service. Worse experience ever.
The food here is reliably good and service is generally fast, allowing for the huge number of mobile orders they seem to receive through their app and through Doordash, etc. The atmosphere has declined considerably since the recent change of ownership; the restaurant used to subscribe to Sirius radio, the Blend, and now it is stone silent. Whether they think so or not, music influences customers' feelings about their overall experience. Probably a false economy to cut it off.
Atmosphere: 2
Food: 4
Service: 4
Nicole Leal
Sometimes their food is t fresh
Atmosphere: 4
Food: 4
Service: 5
Elver Ghon
I watched 5 employees gathered at the front talking while there was a solid 4 or 6 customers waiting for their order. They were so preoccupied with their conversations, they could care less. No manager in sight, no expiditer, just a bunch of employees having lunch time convos instead of doing their job. If I was the district manager I would give all these employees a write up, including the manager for not doing the managers job
Atmosphere: 2
Food: 2
Service: 1
Michael O'Connor
Staff it was very rude and refused to help with gift card. Redemption. Manager was incompetent
Atmosphere: 3
Food: 3
Service: 1
Clément Dabadie
Long waits cold burgers and fries unsafe car park… Shame my local is sooo bad. I’m usually loving it!
Waiting for 30 minutes for Sausage McMuffin and getting my order wrong
Atmosphere: 3
Food: 4
Service: 1
since I’m allergic to wheat, I created my hash brown sausage sandwich 🥪 it’s absolutely delicious 😋
Atmosphere: 5
Food: 5
Service: 5
If you're from out of town or state, McDonald's charges .10 cents for the paper bag your food comes in. Chicken nuggets taste like cardboard. Service was good.
Atmosphere: 2
Food: 3
Service: 4
Just want to give a review for Jocelyn for great customer service. Door Dash forgot one of my items, so we called the store to see if it was left behind. She said it was and that they'd make us a fresh order. Picked it up a,few minutes later. Thanks again Jocelyn!
Food: 5
Service: 5
This McDonald's is severely understaffed. This is what happens when minimum wage is raised and instead of paying people a living wage, managers and McDonald's corporate offices hire a skeleton crew to run their stores. The staff looked overworked, tired, and not focused on what they were doing. I went to this McDonald's at 9 at night and the drive through wait was 30 minutes and I had only two cars in front of me. It's not the staff's fault and probably not even management's fault. This is what greed looks like and the customers and staff pay the price. Shame on you, McDonald's.
Atmosphere: 1
Food: 1
Service: 1
The Valley is home to a lot of Rock Stars but this McDonald's shines bright in its own right.
Atmosphere: 5
Food: 5
Service: 5
Can yall figure out the drive thru situation? I have never once gotten my food out of the window and have every time had to wait upwards of 20 minutes to have it brought out
This McDonald’s forces customers to pull up to parking spots instead of just giving your food at the window. They deliberately to make their own store look better when it’s actually worse for the customer. They wait till a bunch of orders stack up in the back before bringing them all out to the parked cars. This often means when you’re the first car in line you get a cold order because you had to wait for everyone else behind you. They are gaming corporate and trying to manipulate their order times or something. Something needs to be done. This shit is annoying
Atmosphere: 1
Food: 1
Service: 1
French fries were cold.
Atmosphere: 2
Food: 2
Service: 4
HORRIBLE!! We ordered drive through and when we came up to the window they asked us what we ordered? We told them and they made us wait 45 mins for a snack wrap and 2 cheeseburgers. We finally decided to go inside and I seen so many people disappointed with the service. Worse experience ever.
Restaurantji Recommends
The food here is reliably good and service is generally fast, allowing for the huge number of mobile orders they seem to receive through their app and through Doordash, etc. The atmosphere has declined considerably since the recent change of ownership; the restaurant used to subscribe to Sirius radio, the Blend, and now it is stone silent. Whether they think so or not, music influences customers' feelings about their overall experience. Probably a false economy to cut it off.
Atmosphere: 2
Food: 4
Service: 4
Sometimes their food is t fresh
Atmosphere: 4
Food: 4
Service: 5
I watched 5 employees gathered at the front talking while there was a solid 4 or 6 customers waiting for their order. They were so preoccupied with their conversations, they could care less. No manager in sight, no expiditer, just a bunch of employees having lunch time convos instead of doing their job. If I was the district manager I would give all these employees a write up, including the manager for not doing the managers job
Atmosphere: 2
Food: 2
Service: 1
Staff it was very rude and refused to help with gift card. Redemption. Manager was incompetent
Atmosphere: 3
Food: 3
Service: 1
Long waits cold burgers and fries unsafe car park… Shame my local is sooo bad. I’m usually loving it!
Atmosphere: 1
Food: 1
Service: 1
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