Super unorganized, they messed up my drive thru order and gave me wrong sauce. And I went in store to get the sauce, they gave me broken one
лиса
Kid-friendliness: screen with games near the tableWheelchair accessibility: special large cubicles in the toilets
Atmosphere: 3
Food: 2
Service: 2
Marcelo Martínez
Everything very good super fast
Atmosphere: 5
Food: 4
Service: 5
EB Trey
The worse Mc Donald's in the valley. Takes 10 minutes to get anything, breakfast or lunch. If you are hungry, go somewhere else.
Atmosphere: 1
Food: 2
Service: 2
Seanna Downey
Specifically have been going to this McDonald's since I was about 4 and gotta say there's something tastier about it! I like to sit in the dining area of this McDonald's since they play hits from the 70s and 80s (my faves!)
Atmosphere: 4
Food: 5
Service: 5
Ivan
Look, if you're going to raise your prices, then you need to raise your quality of customer service, Most definitely, the food really sucked!! Service is terrible. But what do you expect from cheap food . I gave it the benefit of the doubt. Never again. This McDonald's sucks...
Atmosphere: 1
Food: 1
Service: 1
K P
The workers have terrible attitudes and treat you like ur an idiot if you ask any questions. Don't recommend.
Atmosphere: 1
Food: 1
Service: 1
Bing Ding
Had to repeat order three times to get the requested order
Atmosphere: 3
Food: 3
Service: 3
Virgina Lopez
Food was cold and gave me an upset stomach.
Atmosphere: 2
Food: 2
Service: 3
Jeremy Craven
Ain’t nobody paying this much money for pretend food that locks you onto the toilet for 4 hours. Are you out of your mind charging these prices?
Quite a cozy cafe, especially in the rain. There are no homeless people. The parking lot is large and comfortable. The staff is nimble. The order was made in a couple of minutes, despite the fact that there were about 7 people in the queue. There is a drink vending machine inside the hall, for those who want to drink extra for free.Parking: Plenty free parking outside.
Atmosphere: 5
Food: 5
Service: 5
Superchilango Bross
Very rude management, not want to fix the mistakes they did by messing up my whole order, that was only 2 breakfast deluxe and they messed up, went I call to complain the lady pick up the phone 5 min later and she was only apologized and offers a pie that was how she want to fix the mistakes, I ask for a full refund by she denied, I contact corporate and they say I should have my money back but still no one on that store want to give me my money back.I so disappointed is unveiled how the management is so poor on that location
Atmosphere: 3
Food: 3
Service: 5
Patti S.
I have not been to MCDonalds for a very long time. My survery code ending 16168-00131-3 dated 1/23/24 I walked to my car to eat it and it was cold the Fries and Burger Big Mac. so Disappointed but I was so hungry and running late so I ate it. I will e-mail you shortly on the survey code etc 13925 Ventura Bl Sherman Oaks 91423 4:16 PM
Katrina Stanco
Quality is consistent. I Always use the drive through at this location. I have to wait sometimes off to the side for my food but they are usually fast and quality is what you expect from McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry Sundae, Double Quarter Pounder Deluxe, Happy Meal, World Famous Fries
BRad Shapiro S.
The worst service and slowest service in the San Fernando Valley . Sunday morning and I'm here for 29 minutes for a takeout order .
Super unorganized, they messed up my drive thru order and gave me wrong sauce. And I went in store to get the sauce, they gave me broken one
Kid-friendliness: screen with games near the tableWheelchair accessibility: special large cubicles in the toilets
Atmosphere: 3
Food: 2
Service: 2
Everything very good super fast
Atmosphere: 5
Food: 4
Service: 5
The worse Mc Donald's in the valley. Takes 10 minutes to get anything, breakfast or lunch. If you are hungry, go somewhere else.
Atmosphere: 1
Food: 2
Service: 2
Specifically have been going to this McDonald's since I was about 4 and gotta say there's something tastier about it! I like to sit in the dining area of this McDonald's since they play hits from the 70s and 80s (my faves!)
Atmosphere: 4
Food: 5
Service: 5
Look, if you're going to raise your prices, then you need to raise your quality of customer service, Most definitely, the food really sucked!! Service is terrible. But what do you expect from cheap food . I gave it the benefit of the doubt. Never again. This McDonald's sucks...
Atmosphere: 1
Food: 1
Service: 1
The workers have terrible attitudes and treat you like ur an idiot if you ask any questions. Don't recommend.
Atmosphere: 1
Food: 1
Service: 1
Had to repeat order three times to get the requested order
Atmosphere: 3
Food: 3
Service: 3
Food was cold and gave me an upset stomach.
Atmosphere: 2
Food: 2
Service: 3
Ain’t nobody paying this much money for pretend food that locks you onto the toilet for 4 hours. Are you out of your mind charging these prices?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Quite a cozy cafe, especially in the rain. There are no homeless people. The parking lot is large and comfortable. The staff is nimble. The order was made in a couple of minutes, despite the fact that there were about 7 people in the queue. There is a drink vending machine inside the hall, for those who want to drink extra for free.Parking: Plenty free parking outside.
Atmosphere: 5
Food: 5
Service: 5
Very rude management, not want to fix the mistakes they did by messing up my whole order, that was only 2 breakfast deluxe and they messed up, went I call to complain the lady pick up the phone 5 min later and she was only apologized and offers a pie that was how she want to fix the mistakes, I ask for a full refund by she denied, I contact corporate and they say I should have my money back but still no one on that store want to give me my money back.I so disappointed is unveiled how the management is so poor on that location
Atmosphere: 3
Food: 3
Service: 5
I have not been to MCDonalds for a very long time. My survery code ending 16168-00131-3 dated 1/23/24 I walked to my car to eat it and it was cold the Fries and Burger Big Mac. so Disappointed but I was so hungry and running late so I ate it. I will e-mail you shortly on the survey code etc 13925 Ventura Bl Sherman Oaks 91423 4:16 PM
Quality is consistent. I Always use the drive through at this location. I have to wait sometimes off to the side for my food but they are usually fast and quality is what you expect from McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry Sundae, Double Quarter Pounder Deluxe, Happy Meal, World Famous Fries
The worst service and slowest service in the San Fernando Valley . Sunday morning and I'm here for 29 minutes for a takeout order .