Real time review 2:50pm Dirty restrooms, no tp, unclean table (next to me) went unnoticed the whole time I sat with my laptop. Was stopping by this location for the first time while waiting for appt, and was surprised of the uncleanliness. Good music playing though. đ¶
Atmosphere: 4
Food: 4
Service: 4
Toby Cook
Thereâs no drive through. I am so tired of Google listings being wrong for Starbucks - and thereâs no way to suggest an edit to the ââ drive thruâ section at the top.
Atmosphere: 1
Food: 1
Service: 1
Kelly Greene
I donât think I believe Iâve ever reviewed a Starbucks â I mean why bother â we all know what it is, and itâs so corporate run that I have pretty low confidence that corporate cares whatâs going on at any particular franchise shop.
However, after several frustrating interactions at this particular location (managed by Dilbert), figured it was worth putting up here in case somebodyâs trying to figure out where they want to actually enjoy their hour and a half of laptop/Java.
Whateverâs going on at the shop, they need to figure out how to hire people that actually are decent. AND THEN, actually TRAIN THEM WELL. As in, reasonably intelligent enough to work the register, and are actually trained before being put on the register.
This has been going on for about a year and a half where consistently I see a manager sitting on the floor, underneath the register area working on a broken terminal or something, while (generally speaking, itâs a female) an employee who looks like theyâve been on the job for about a day and a half literally stares down at the register with no clue how to use it, while youâre giving your order.
I tend to buy a lot of gift cards, and inevitably the person is completely untrained as to how to actually âloadâ the gift cards, and we end up spending about 20 minutes fixing their mistakes.
This is not OK.
Either take the time to train people properly before you put them on the register, or fire them because they canât actually work the register â but either way it should not take 20 minutes to load three gift cards. And again this has been going on for a year and a half.
Today I walked in and handed Kristia one of the gift cards that Iâve been given, and she stared at it, flipped it over three times- itâs a brand, new Starbucks gift card, and she had to walk away and find a manager to be told how to charge a Starbucks gift card for my drink. I hope this is coming off as insane as it actually was in real life â it was the height of stupidity, all of us waited online because Kristia who is a âpartnerâ at Starbucks doesnât know how to charge a gift card for a drink.
Moving onto quality of the baristaâs: they seem reasonably well trained, but tend to wear incredibly goofy hats, and joke amongst themselves so much that they tend to ignore you while youâre asking for a straw, a napkin, or to fix the drink that they may have gotten somewhat wrong.
Again, this happened today: a guy wearing basically a beanie cap with Mickey Mouse ears on it was joking around while his two fellow employees were likewise joking around.
So thereâs three of them joking around, Iâm the only customer in sight, and it took me a minute to get their attention to fix a drink.
While I was trying to work on my laptop, the banter and goofing around continued so annoyingly that I finally just packed up to leave. Because apparently this is âtheir storeâ, not the customersâ, and they donât care that their disruptive, childish antics are making for an unpleasant atmosphere.
So overall, management of this particular store is untrained, or uncaring â to have this consistent low quality going on while paying baristas an incredibly high minimum wage, along with health, benefits and profit-sharing is absurd.
Get your act together, respect your customers more. Because theyâre not getting paid $22 an hour while youâre goofing off or not training your employees.
Highly recommend finding another Starbucks 10 blocks away unless youâre down to wait on an incredibly long line, while someone stares at the register, untrained, while âpartnerâ employees banter annoyingly while making drinks.
Thank You.
Note: this is purposefully to the point without pulling punches to hopefully get the attention of Management. If a Customer is spending this ki
Atmosphere: 2
Food: 3
Service: 1
Lily Heltzer-Stiles
Josh (the barista helping me) was very patient and nice âŠâŠ but made my drinks wrong four times. The first time our order wasnât even the drinks we ordered (frozen tropical citrus iced energy with strawberry puree). The second time he didnât know how to make the drink we ordered, it didnât come close to filling the cup and didnât look anything like the photo. The third time he offered to make something completely different and did âŠ. But he gave a grande cup when we ordered venti. The fourth time I ordered a vanilla blonde roast oat milk latte - and it tasted like there was hardly any vanilla in there. I really didnât feel like asking for a fifth remake.
The quality at Starbucks is going downhill lately. The reason I even went to this Starbucks was dissatisfaction with another location. I will likely be sticking to small business coffee shops that actually take the incentive to make quality drinks in the future.
Food: 1
Service: 5
Kulbir Ghai
Stopped to pick up Coffee and use the Facilities Restroom was occupied by same person for more than 15 minutes Parking is not good
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Caramel Crunch
Lupis Alatorre
Great!!?
Atmosphere: 5
Food: 5
Service: 5
Victoria D
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Ozzy Cobain
Good coffee, but a bit pricy. Still, a good place to get your fix of joe.
Atmosphere: 4
Food: 4
Service: 4
HH Phil
This Starbucks has always impressed me with the baristas' genuinely friendliness, just mentioning a few names - Adam, Cinnamon, Spooky, and most others, too!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Lavender Oatmilk Latte
Daymon -Aguayo
As a Starbucks partner this store was a mess. I asked for a brown sugar shaken espresso with cold foam and was given it but there was zero oatmilk in the drink. My boyfriend asked for a tomato mozzarella and there was zero mozzarella in the sandwich. My shots were also for sure left dead, they tasted bitter and burnt. They also up charged me on my cold foam. I asked for toffee but in my cold foam bit they did charge me for the toffee but in the cold foam, when in reality there is a button on the baristas side that gives the chance to do toffee nut cold foam. Therefore charging me the 1.25 for the foam and an extra 50 cents for the added syrup. The atmosphere was also just not friendly. Our goal in Starbucks is to connect with customers but my whole family was not spoken too other than our total. Some more training might be necessary for this store.
Google maps says this location has a drive thru. This is not true. Please fix.
Catherine Bander
Always quick with the mobile order
Atmosphere: 5
Food: 5
Service: 5
Reigh Casimir
I love this place. I do my creative work in here. I have met some great customers who have become friends and the baristas(Cinnamon , Kyla, etcâŠ) are super nice and cool. Definitely check out this location and be nice!!
Real time review 2:50pm
Dirty restrooms, no tp, unclean table (next to me) went unnoticed the whole time I sat with my laptop.
Was stopping by this location for the first time while waiting for appt, and was surprised of the uncleanliness.
Good music playing though. đ¶
Atmosphere: 4
Food: 4
Service: 4
Thereâs no drive through. I am so tired of Google listings being wrong for Starbucks - and thereâs no way to suggest an edit to the ââ drive thruâ section at the top.
Atmosphere: 1
Food: 1
Service: 1
I donât think I believe Iâve ever reviewed a Starbucks â I mean why bother â we all know what it is, and itâs so corporate run that I have pretty low confidence that corporate cares whatâs going on at any particular franchise shop.
However, after several frustrating interactions at this particular location (managed by Dilbert), figured it was worth putting up here in case somebodyâs trying to figure out where they want to actually enjoy their hour and a half of laptop/Java.
Whateverâs going on at the shop, they need to figure out how to hire people that actually are decent. AND THEN, actually TRAIN THEM WELL. As in, reasonably intelligent enough to work the register, and are actually trained before being put on the register.
This has been going on for about a year and a half where consistently I see a manager sitting on the floor, underneath the register area working on a broken terminal or something, while (generally speaking, itâs a female) an employee who looks like theyâve been on the job for about a day and a half literally stares down at the register with no clue how to use it, while youâre giving your order.
I tend to buy a lot of gift cards, and inevitably the person is completely untrained as to how to actually âloadâ the gift cards, and we end up spending about 20 minutes fixing their mistakes.
This is not OK.
Either take the time to train people properly before you put them on the register, or fire them because they canât actually work the register â but either way it should not take 20 minutes to load three gift cards. And again this has been going on for a year and a half.
Today I walked in and handed Kristia one of the gift cards that Iâve been given, and she stared at it, flipped it over three times- itâs a brand, new Starbucks gift card, and she had to walk away and find a manager to be told how to charge a Starbucks gift card for my drink. I hope this is coming off as insane as it actually was in real life â it was the height of stupidity, all of us waited online because Kristia who is a âpartnerâ at Starbucks doesnât know how to charge a gift card for a drink.
Moving onto quality of the baristaâs:
they seem reasonably well trained, but tend to wear incredibly goofy hats, and joke amongst themselves so much that they tend to ignore you while youâre asking for a straw, a napkin, or to fix the drink that they may have gotten somewhat wrong.
Again, this happened today: a guy wearing basically a beanie cap with Mickey Mouse ears on it was joking around while his two fellow employees were likewise joking around.
So thereâs three of them joking around, Iâm the only customer in sight, and it took me a minute to get their attention to fix a drink.
While I was trying to work on my laptop, the banter and goofing around continued so annoyingly that I finally just packed up to leave.
Because apparently this is âtheir storeâ, not the customersâ, and they donât care that their disruptive, childish antics are making for an unpleasant atmosphere.
So overall, management of this particular store is untrained, or uncaring â to have this consistent low quality going on while paying baristas an incredibly high minimum wage, along with health, benefits and profit-sharing is absurd.
Get your act together, respect your customers more. Because theyâre not getting paid $22 an hour while youâre goofing off or not training your employees.
Highly recommend finding another Starbucks 10 blocks away unless youâre down to wait on an incredibly long line, while someone stares at the register, untrained, while âpartnerâ employees banter annoyingly while making drinks.
Thank You.
Note: this is purposefully to the point without pulling punches to hopefully get the attention of Management. If a Customer is spending this ki
Atmosphere: 2
Food: 3
Service: 1
Josh (the barista helping me) was very patient and nice âŠâŠ but made my drinks wrong four times. The first time our order wasnât even the drinks we ordered (frozen tropical citrus iced energy with strawberry puree). The second time he didnât know how to make the drink we ordered, it didnât come close to filling the cup and didnât look anything like the photo. The third time he offered to make something completely different and did âŠ. But he gave a grande cup when we ordered venti. The fourth time I ordered a vanilla blonde roast oat milk latte - and it tasted like there was hardly any vanilla in there. I really didnât feel like asking for a fifth remake.
The quality at Starbucks is going downhill lately. The reason I even went to this Starbucks was dissatisfaction with another location. I will likely be sticking to small business coffee shops that actually take the incentive to make quality drinks in the future.
Food: 1
Service: 5
Stopped to pick up Coffee and use the Facilities
Restroom was occupied by same person for more than 15 minutes
Parking is not good
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Caramel Crunch
Great!!?
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Good coffee, but a bit pricy. Still, a
good place to get your fix of joe.
Atmosphere: 4
Food: 4
Service: 4
This Starbucks has always impressed me with the baristas' genuinely friendliness, just mentioning a few names - Adam, Cinnamon, Spooky, and most others, too!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Lavender Oatmilk Latte
As a Starbucks partner this store was a mess. I asked for a brown sugar shaken espresso with cold foam and was given it but there was zero oatmilk in the drink. My boyfriend asked for a tomato mozzarella and there was zero mozzarella in the sandwich. My shots were also for sure left dead, they tasted bitter and burnt. They also up charged me on my cold foam. I asked for toffee but in my cold foam bit they did charge me for the toffee but in the cold foam, when in reality there is a button on the baristas side that gives the chance to do toffee nut cold foam. Therefore charging me the 1.25 for the foam and an extra 50 cents for the added syrup. The atmosphere was also just not friendly. Our goal in Starbucks is to connect with customers but my whole family was not spoken too other than our total. Some more training might be necessary for this store.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Google maps says this location has a drive thru. This is not true. Please fix.
Always quick with the mobile order
Atmosphere: 5
Food: 5
Service: 5
I love this place. I do my creative work in here. I have met some great customers who have become friends and the baristas(Cinnamon , Kyla, etcâŠ) are super nice and cool. Definitely check out this location and be nice!!
Atmosphere: 5
Food: 4
Service: 5
Great place, had a tea which was wonderful.
Atmosphere: 4
Food: 4
Service: 4
Awesome coffee, great WiFi and ambiance
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