Delicious light iced horchata oat shaken espresso! Grateful for Spooki’s kind and thoughtful service—she made sure I’d enjoy it and offered to adjust if needed. I appreciate the creative iced coffee with horchata syrup refill! Friendly whole Starbucks Team here at this specific branch—Collin & Emily as well, who are truly values real connection. They all deserve a pay raise soon ;) Great spot for focused study work time with Wi-Fi, outlets, comfy chairs, & tables. Relaxing ambiance with soothing music. God bless!
BHAGYASHREE WAGH
One of the best starbucks I have been!! Clean environment, the cashier took the correct order and I got my LAVENDER OAT MILK LATTE hot and sizzling. It tasted very authentic with exact amount of lavender. Loved being here
Highly recommend the jalapeño chicken pockets with jalapeño like sauce ☺️
Dmitriy Martynov
The usual starbucks experience... students and ppl with laptops and somewhat overpriced coffee.. keep coming back for more, though, for all of the above for some odd reason 😀
BJ HAN
Friendly
Avraham Ifrah
Great place with a great service, it is not always super busy so sometimes you have a place to seat and drink your coffee quietly.. I recommend this place.
I Marie
Real time review 2:50pm Dirty restrooms, no tp, unclean table (next to me) went unnoticed the whole time I sat with my laptop. Was stopping by this location for the first time while waiting for appt, and was surprised of the uncleanliness. Good music playing though. 🎶
Atmosphere: 4
Food: 4
Service: 4
Ina Marie
Real time review 2:50pm Dirty restrooms, no tp, unclean table (next to me) went unnoticed the whole time I sat with my laptop. Was stopping by this location for the first time while waiting for appt, and was surprised of the uncleanliness. Good music playing though. 🎶
Toby Cook
There’s no drive through. I am so tired of Google listings being wrong for Starbucks - and there’s no way to suggest an edit to the “✅drive thru” section at the top.
Atmosphere: 1
Food: 1
Service: 1
Kelly Greene
I don’t think I believe I’ve ever reviewed a Starbucks – I mean why bother – we all know what it is, and it’s so corporate run that I have pretty low confidence that corporate cares what’s going on at any particular franchise shop.
However, after several frustrating interactions at this particular location (managed by Dilbert), figured it was worth putting up here in case somebody’s trying to figure out where they want to actually enjoy their hour and a half of laptop/Java.
Whatever’s going on at the shop, they need to figure out how to hire people that actually are decent. AND THEN, actually TRAIN THEM WELL. As in, reasonably intelligent enough to work the register, and are actually trained before being put on the register.
This has been going on for about a year and a half where consistently I see a manager sitting on the floor, underneath the register area working on a broken terminal or something, while (generally speaking, it’s a female) an employee who looks like they’ve been on the job for about a day and a half literally stares down at the register with no clue how to use it, while you’re giving your order.
I tend to buy a lot of gift cards, and inevitably the person is completely untrained as to how to actually “load“ the gift cards, and we end up spending about 20 minutes fixing their mistakes.
This is not OK.
Either take the time to train people properly before you put them on the register, or fire them because they can’t actually work the register – but either way it should not take 20 minutes to load three gift cards. And again this has been going on for a year and a half.
Today I walked in and handed Kristia one of the gift cards that I’ve been given, and she stared at it, flipped it over three times- it’s a brand, new Starbucks gift card, and she had to walk away and find a manager to be told how to charge a Starbucks gift card for my drink. I hope this is coming off as insane as it actually was in real life – it was the height of stupidity, all of us waited online because Kristia who is a “partner“ at Starbucks doesn’t know how to charge a gift card for a drink.
Moving onto quality of the barista’s: they seem reasonably well trained, but tend to wear incredibly goofy hats, and joke amongst themselves so much that they tend to ignore you while you’re asking for a straw, a napkin, or to fix the drink that they may have gotten somewhat wrong.
Again, this happened today: a guy wearing basically a beanie cap with Mickey Mouse ears on it was joking around while his two fellow employees were likewise joking around.
So there’s three of them joking around, I’m the only customer in sight, and it took me a minute to get their attention to fix a drink.
While I was trying to work on my laptop, the banter and goofing around continued so annoyingly that I finally just packed up to leave. Because apparently this is “their store”, not the customers’, and they don’t care that their disruptive, childish antics are making for an unpleasant atmosphere.
So overall, management of this particular store is untrained, or uncaring – to have this consistent low quality going on while paying baristas an incredibly high minimum wage, along with health, benefits and profit-sharing is absurd.
Get your act together, respect your customers more. Because they’re not getting paid $22 an hour while you’re goofing off or not training your employees.
Highly recommend finding another Starbucks 10 blocks away unless you’re down to wait on an incredibly long line, while someone stares at the register, untrained, while “partner” employees banter annoyingly while making drinks.
Thank You.
Note: this is purposefully to the point without pulling punches to hopefully get the attention of Management. If a Customer is spending this ki
Atmosphere: 2
Food: 3
Service: 1
Lily Heltzer-Stiles
Josh (the barista helping me) was very patient and nice …… but made my drinks wrong four times. The first time our order wasn’t even the drinks we ordered (frozen tropical citrus iced energy with strawberry puree). The second time he didn’t know how to make the drink we ordered, it didn’t come close to filling the cup and didn’t look anything like the photo. The third time he offered to make something completely different and did …. But he gave a grande cup when we ordered venti. The fourth time I ordered a vanilla blonde roast oat milk latte - and it tasted like there was hardly any vanilla in there. I really didn’t feel like asking for a fifth remake.
The quality at Starbucks is going downhill lately. The reason I even went to this Starbucks was dissatisfaction with another location. I will likely be sticking to small business coffee shops that actually take the incentive to make quality drinks in the future.
Stopped to pick up Coffee and use the Facilities Restroom was occupied by same person for more than 15 minutes Parking is not good
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Caramel Crunch
Lupis Alatorre
Great!!?
Atmosphere: 5
Food: 5
Service: 5
Victoria D
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Ozzy Cobain
Good coffee, but a bit pricy. Still, a good place to get your fix of joe.
Atmosphere: 4
Food: 4
Service: 4
HH Phil
This Starbucks has always impressed me with the baristas' genuinely friendliness, just mentioning a few names - Adam, Cinnamon, Spooky, and most others, too!
Delicious light iced horchata oat shaken espresso! Grateful for Spooki’s kind and thoughtful service—she made sure I’d enjoy it and offered to adjust if needed. I appreciate the creative iced coffee with horchata syrup refill! Friendly whole Starbucks Team here at this specific branch—Collin & Emily as well, who are truly values real connection. They all deserve a pay raise soon ;) Great spot for focused study work time with Wi-Fi, outlets, comfy chairs, & tables. Relaxing ambiance with soothing music. God bless!
One of the best starbucks I have been!! Clean environment, the cashier took the correct order and I got my LAVENDER OAT MILK LATTE hot and sizzling. It tasted very authentic with exact amount of lavender. Loved being here
Highly recommend the jalapeño chicken pockets with jalapeño like sauce ☺️
The usual starbucks experience... students and ppl with laptops and somewhat overpriced coffee.. keep coming back for more, though, for all of the above for some odd reason 😀
Friendly
Great place with a great service, it is not always super busy so sometimes you have a place to seat and drink your coffee quietly.. I recommend this place.
Real time review 2:50pm
Dirty restrooms, no tp, unclean table (next to me) went unnoticed the whole time I sat with my laptop.
Was stopping by this location for the first time while waiting for appt, and was surprised of the uncleanliness.
Good music playing though. 🎶
Atmosphere: 4
Food: 4
Service: 4
Real time review 2:50pm
Dirty restrooms, no tp, unclean table (next to me) went unnoticed the whole time I sat with my laptop.
Was stopping by this location for the first time while waiting for appt, and was surprised of the uncleanliness.
Good music playing though. 🎶
There’s no drive through. I am so tired of Google listings being wrong for Starbucks - and there’s no way to suggest an edit to the “✅drive thru” section at the top.
Atmosphere: 1
Food: 1
Service: 1
I don’t think I believe I’ve ever reviewed a Starbucks – I mean why bother – we all know what it is, and it’s so corporate run that I have pretty low confidence that corporate cares what’s going on at any particular franchise shop.
However, after several frustrating interactions at this particular location (managed by Dilbert), figured it was worth putting up here in case somebody’s trying to figure out where they want to actually enjoy their hour and a half of laptop/Java.
Whatever’s going on at the shop, they need to figure out how to hire people that actually are decent. AND THEN, actually TRAIN THEM WELL. As in, reasonably intelligent enough to work the register, and are actually trained before being put on the register.
This has been going on for about a year and a half where consistently I see a manager sitting on the floor, underneath the register area working on a broken terminal or something, while (generally speaking, it’s a female) an employee who looks like they’ve been on the job for about a day and a half literally stares down at the register with no clue how to use it, while you’re giving your order.
I tend to buy a lot of gift cards, and inevitably the person is completely untrained as to how to actually “load“ the gift cards, and we end up spending about 20 minutes fixing their mistakes.
This is not OK.
Either take the time to train people properly before you put them on the register, or fire them because they can’t actually work the register – but either way it should not take 20 minutes to load three gift cards. And again this has been going on for a year and a half.
Today I walked in and handed Kristia one of the gift cards that I’ve been given, and she stared at it, flipped it over three times- it’s a brand, new Starbucks gift card, and she had to walk away and find a manager to be told how to charge a Starbucks gift card for my drink. I hope this is coming off as insane as it actually was in real life – it was the height of stupidity, all of us waited online because Kristia who is a “partner“ at Starbucks doesn’t know how to charge a gift card for a drink.
Moving onto quality of the barista’s:
they seem reasonably well trained, but tend to wear incredibly goofy hats, and joke amongst themselves so much that they tend to ignore you while you’re asking for a straw, a napkin, or to fix the drink that they may have gotten somewhat wrong.
Again, this happened today: a guy wearing basically a beanie cap with Mickey Mouse ears on it was joking around while his two fellow employees were likewise joking around.
So there’s three of them joking around, I’m the only customer in sight, and it took me a minute to get their attention to fix a drink.
While I was trying to work on my laptop, the banter and goofing around continued so annoyingly that I finally just packed up to leave.
Because apparently this is “their store”, not the customers’, and they don’t care that their disruptive, childish antics are making for an unpleasant atmosphere.
So overall, management of this particular store is untrained, or uncaring – to have this consistent low quality going on while paying baristas an incredibly high minimum wage, along with health, benefits and profit-sharing is absurd.
Get your act together, respect your customers more. Because they’re not getting paid $22 an hour while you’re goofing off or not training your employees.
Highly recommend finding another Starbucks 10 blocks away unless you’re down to wait on an incredibly long line, while someone stares at the register, untrained, while “partner” employees banter annoyingly while making drinks.
Thank You.
Note: this is purposefully to the point without pulling punches to hopefully get the attention of Management. If a Customer is spending this ki
Atmosphere: 2
Food: 3
Service: 1
Josh (the barista helping me) was very patient and nice …… but made my drinks wrong four times. The first time our order wasn’t even the drinks we ordered (frozen tropical citrus iced energy with strawberry puree). The second time he didn’t know how to make the drink we ordered, it didn’t come close to filling the cup and didn’t look anything like the photo. The third time he offered to make something completely different and did …. But he gave a grande cup when we ordered venti. The fourth time I ordered a vanilla blonde roast oat milk latte - and it tasted like there was hardly any vanilla in there. I really didn’t feel like asking for a fifth remake.
The quality at Starbucks is going downhill lately. The reason I even went to this Starbucks was dissatisfaction with another location. I will likely be sticking to small business coffee shops that actually take the incentive to make quality drinks in the future.
Food: 1
Service: 5
Restaurantji Recommends
Stopped to pick up Coffee and use the Facilities
Restroom was occupied by same person for more than 15 minutes
Parking is not good
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Caramel Crunch
Great!!?
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Good coffee, but a bit pricy. Still, a
good place to get your fix of joe.
Atmosphere: 4
Food: 4
Service: 4
This Starbucks has always impressed me with the baristas' genuinely friendliness, just mentioning a few names - Adam, Cinnamon, Spooky, and most others, too!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Lavender Oatmilk Latte
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