Starbucks

Riverside Knolls Shopping Center, 13351 Riverside Dr, Sherman Oaks
(818) 789-1541

Recent Reviews

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Sera Khaneshan

I hope Michael sees this, but he was the highlight of my day today, and I'll be sure to come to this Starbucks more often to be helped by him. He was very bubbly and helpful and did not rush me. I really felt his patience as I was taking my time looking at new additions to the menu and I was feeling indecisive. The new falafel pocket was indeed small, like he mentioned, but it was tasty. I hope he gets the recognition he deserves.

Linda Lauten

Great staff and service!!!

Chester Paul Sgroi

The Americano is good and smooth but a tad high in price.

Silver Ascension

It does matter which drink I order at this local Starbucks it always gets cold fast as though they are not starting the drinks with the correct temperature liquids. Especially in comparison to the Starbucks by my office.

Vegetarian options: Pastries are available. They are usually a 2-3 out of 5 taste wise.

Atmosphere: 2

Food: 1

Service: 1

Indigo Properties

The lack of positive customer service at this location is unacceptable. The lady with the swollen face (she needs a detox) was rude for no reason. First she didn’t listen to anything my partner was saying while ordering, second I found out after departing the location she stared me up and down while I was grabbing napkins for my partner, third she kept dismissing my partner when he was speaking. Simple disrespectful for no reason. Then she failed to utilize Starbucks Black Glove etiquette in order to place the tea bags in their cups. She did not wash her hands then proceeded to grab each tea bag with both her dirty bare hands (after dropping the second closed tea bag in the sink). It is easy to only grab the tea paper and refrain from grabbing the tea bag but she did not care about the germs on her hands nor the transfer of said germs. It was too early to argue with someone so lazy and uneducated about their customer service and hygiene so we in turn just went to a different Starbucks location afterwards.

Atmosphere: 2

Food: 4

Service: 1

Araceli Cordova

Very good service and nice employees

Atmosphere: 5

Food: 5

Service: 5

Seanna Downey

This starbucks is a hop, skip and a jump from my apartment so I always stop by when I can. They have good drinks and kind workers.

Atmosphere: 3

Food: 4

Service: 5

Vik

Great vibe, quieter ambience and cool, friendly staff. The 5 stars are well-deserved.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Espresso Roast

Savannah C

Coffee grounds for home ? ? ☕ cake ?

Parking: Many ?️ spots mini mall next to many businesses

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Tribute Blend 2024, Chocolate Cake Pop

Dave D

Ordered online for pick up, went to the store waited another 10 min, finally someone asked what I was waiting for, and he said they are out of tea bags that's why my drink isn't ready, seriously out of tea bags, if your out of something you shouldn’t accept online order, and make people wait for an order, always some issues at this store, rude and unprofessional employees they will ignore you big time

Atmosphere: 1

Food: 1

Service: 1

Mario Morfin

This place was packed but the service was good and my order came quick.

Atmosphere: 5

Food: 5

Service: 5

Dave V

Ordered online for pick up, went to the store waited another 10 min, finally someone asked what I was waiting for, and he said they are out of tea bags that's why my drink isn't ready, seriously out of tea bags, if your out of something you shouldn’t accept online order, and make people wait for an order, always some issues at this store, rude and unprofessional employees they will ignore you big time

Atmosphere: 1

Food: 1

Service: 1

J M

The staff is INCREDIBLY rude. I was the only person there and the 4 people behind the counter ignored me and continued their conversation for several minutes. When the finally acknowledged me, the guy who took my order let my food get over cooked while he flirted with another female customer. Then he put my order at the end of the counter without saying anything to me so it sat there for a while before I realized.

Atmosphere: 1

Food: 1

Service: 1

Jacki Jiménez

Very well attended

iNViNit F0RcivAL

Very busy location, but at least they have outlets and the customers are nice.

Atmosphere: 3

Food: 3

Service: 2

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