Wetzel's Pretzels
14006 Riverside Dr #9240, Sherman Oaks
(818) 385-1545
Recent Reviews
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They are so rude and always overcharging me. They always look so upset and unapproachable. You know customer service is unbearable when you go out of your way to write a negative review. One lady with a long braid is literally the only nice person there.
charged for cheesy bites, but gave ordinary bites, always check !
Baked fresh and delicious ? pretzel and mini hot dog with jalapeño cheese dipping. It's pricey but worth it when I'm hungry.
Atmosphere: 5
Food: 5
Service: 5
The best my kids love it
Always good
I had order pick up for Uber eat yesterday in that time the mall already close but the store should get the order and make before they close then sent the driver to pick up right? The worker so rude and just ignore me to pick up then said only we close ,we close and keep talking with another guy. I show the order pick up in my phone but her just keep ignore... BAD SERVICE!!!
I had order pick up for Uber eat yesterday in that time the mall already close but the store should get the order and make before they close then sent the driver to pick up right? The worker so rude and just ignore me to pick up then said only we close ,we close and keep talking with another guy. I show the order pick up in my phone but her just keep ignore... BAD SERVICE!!!
Bad customer service, had to ask for dipping sauce the lady rudely said it’s extra. I don’t mind paying but never had someone have an attitude cause I asked? She throws it in my bag which I noticed broke everywhere and said fine, I didn’t charge you. Yes because you broke it and had seen you had done that, she also was giving dirty looks the whole time... she’s younger and not at all happy working with customers I wish I hadn’t spent money here.
(Translated by Google) I like it because they give you very good service I have diabetes and I can't eat a lot of sugar and they give me half and half without sugar(Original)Me gusta porque te dan muy buen servicio tengo diabetes y no puedo comer muncha azúcar y me dan mitad y mitad sin azucar
? ? dipped giant crunchy soft pretzels giant ?
Restaurantji Recommends
Manager is so rude
Manager is so rude
Wetzel's was delicious pretzel came out perfect. Staff was friendly.
Wetzel's was delicious pretzel came out perfect. Staff was friendly.
Cashier Edna is VERY RUDE and UNPLEASANT! Staff seems to be bothered when they get a crowd. Horrible customer service.
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