Dang, Baja Fresh used to be a no-brainer. The quality has gone down so much. I would have been better off eating a Tina's microwave burrito. How sad.
Atmosphere: 3
Food: 1
Service: 4
Anmol Singh
Got lunch here and it was fresh and fast. I got a Baja Burrito with chicken and side queso and both were amazing.
Atmosphere: 5
Food: 5
Service: 5
JASWINDER KHATRA
We had dinner here and the food was amazing. The cashiers had great service, Yolanda was a great help!
Atmosphere: 5
Food: 5
Service: 5
Sukhjinder Khatra
I went to this location with my wife for dinner and the food was great! Made to order and full of flavor. There was plenty of places to sit and the parking lot was spacious with multiple handicap spots.
Atmosphere: 5
Food: 5
Service: 5
Robert Mirabilio Tyranny
Healthy choices great service!
Atmosphere: 5
Food: 5
Service: 5
David Quiroz
This establishment consistently gets orders wrong when I went in to talk about my order Yolanda was extremely rude and condescending she did not care to make anything right so I asked for a refund after her trying to get loud and be rude she ripped out a piece of paper that did not show a refund from her cash register and said she would process the refund a later time when her manager was there. Yolanda has consistently made going into this location a bad atmosphere and bad experience she has zero customer service skills and should not be dealing with customers untill she is trained on how to do so.
Atmosphere: 1
Food: 1
Service: 1
Joan Siegel-Clark
They substituted pinto beans (which I hate ) for the black beans. No caramelized onions and skimpy on the avocado. Did I mention I hate pinto beans!
Atmosphere: 3
Food: 1
Service: 3
Sam K
Can’t go wrong with the Baja burritos here. Burrito was fresh, chips were good, and plenty of drink options. The cashier was attentive and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Reaper Segura
Closes at 830 not good when other things around you still open
Atmosphere: 3
Food: 3
Service: 3
m s
I don’t know what happened to the last manager, she was pleasant and helpful. This Baja Fresh turned horrible within the last few months. I have Cancer and am undergoing chemotherapy so I stop by when I cannot cook food. Now there’s a woman with a hole in her shirt that never looks up when I come to the register and when I get my food it’s burnt (Baja chicken burrito) and the vibe is all off. She’s horrible and although I love Baja Do Not Go Here! I always ask for an extra bag of chips and 10/10 times I’ve always had to ask again because she never listens. Horrible service.
I finally made it here and could not believe how excellent the burritos are! You cannot go wrong here and they even brown the outside of the tortilla!! So good!!!
Tracy Gouldy
Two shrimp in tacos that cost $15.00 ridiculous and flavor sucks
Tommy Baldwin
I had a carnitas burrito. It was kind of hard to order cuz thier menu doesn't include plain rice and meat burrito. They found it hard to understand that all I wanted was the pork, then some rice and finally sour cream wrapped up in a tortilla. I told her I'd add the salsa myself as I ate it. Once she found away to take my order everything was fine. They seem to think they need to reinvent the burrito...if they made it my way they wouldnt know handle the amount of business they'd get.. but not my problem. Till then the carnitas was awesome and I really enjoyed my burrito..
george christie
Have lived in SV for the past 35 years. Have been going to Baja Fresh since it opened, however, last night changed all that. Got there around 5:30pm, early, no one was in the place (bad sign) even thought it was early. Went to order and there were two people there, a young man and a women around 40/45 who we have seen before. The young man took our order and was having a problem with the order, I looked at the women and said, is he new and she said yes, I said could you help him. She hesitated to help him but pulled out a piece of paper reading off the new burrito that was a special but never acknowledging us. Then stormed off to the back. I asked my husband did you tip and he said no, not with this going on..Anyway, I got the Tostada w/chicken and my husband got the burrito. Poor choice on my part, little chicken and alot of pico dae gallo and lettuce, little beans. I usually get the Fajatias. Her attitude about helping the young man was pitiful and sad and the service and lack of meat was not acceptable. I think we need another place to get mexican food. Everyone experiences our first time, especially in over the counter experience which is a whole different experience, she could have helped him and ot make a scene.
Dang, Baja Fresh used to be a no-brainer. The quality has gone down so much. I would have been better off eating a Tina's microwave burrito. How sad.
Atmosphere: 3
Food: 1
Service: 4
Got lunch here and it was fresh and fast. I got a Baja Burrito with chicken and side queso and both were amazing.
Atmosphere: 5
Food: 5
Service: 5
We had dinner here and the food was amazing. The cashiers had great service, Yolanda was a great help!
Atmosphere: 5
Food: 5
Service: 5
I went to this location with my wife for dinner and the food was great! Made to order and full of flavor. There was plenty of places to sit and the parking lot was spacious with multiple handicap spots.
Atmosphere: 5
Food: 5
Service: 5
Healthy choices great service!
Atmosphere: 5
Food: 5
Service: 5
This establishment consistently gets orders wrong when I went in to talk about my order Yolanda was extremely rude and condescending she did not care to make anything right so I asked for a refund after her trying to get loud and be rude she ripped out a piece of paper that did not show a refund from her cash register and said she would process the refund a later time when her manager was there. Yolanda has consistently made going into this location a bad atmosphere and bad experience she has zero customer service skills and should not be dealing with customers untill she is trained on how to do so.
Atmosphere: 1
Food: 1
Service: 1
They substituted pinto beans (which I hate ) for the black beans. No caramelized onions and skimpy on the avocado. Did I mention I hate pinto beans!
Atmosphere: 3
Food: 1
Service: 3
Can’t go wrong with the Baja burritos here. Burrito was fresh, chips were good, and plenty of drink options. The cashier was attentive and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Closes at 830 not good when other things around you still open
Atmosphere: 3
Food: 3
Service: 3
I don’t know what happened to the last manager, she was pleasant and helpful. This Baja Fresh turned horrible within the last few months. I have Cancer and am undergoing chemotherapy so I stop by when I cannot cook food. Now there’s a woman with a hole in her shirt that never looks up when I come to the register and when I get my food it’s burnt (Baja chicken burrito) and the vibe is all off. She’s horrible and although I love Baja Do Not Go Here! I always ask for an extra bag of chips and 10/10 times I’ve always had to ask again because she never listens. Horrible service.
Restaurantji Recommends
I finally made it here and could not believe how excellent the burritos are! You cannot go wrong here and they even brown the outside of the tortilla!! So good!!!
Two shrimp in tacos that cost $15.00 ridiculous and flavor sucks
I had a carnitas burrito. It was kind of hard to order cuz thier menu doesn't include plain rice and meat burrito. They found it hard to understand that all I wanted was the pork, then some rice and finally sour cream wrapped up in a tortilla. I told her I'd add the salsa myself as I ate it. Once she found away to take my order everything was fine. They seem to think they need to reinvent the burrito...if they made it my way they wouldnt know handle the amount of business they'd get.. but not my problem. Till then the carnitas was awesome and I really enjoyed my burrito..
Have lived in SV for the past 35 years. Have been going to Baja Fresh since it opened, however, last night changed all that. Got there around 5:30pm, early, no one was in the place (bad sign) even thought it was early. Went to order and there were two people there, a young man and a women around 40/45 who we have seen before. The young man took our order and was having a problem with the order, I looked at the women and said, is he new and she said yes, I said could you help him. She hesitated to help him but pulled out a piece of paper reading off the new burrito that was a special but never acknowledging us. Then stormed off to the back. I asked my husband did you tip and he said no, not with this going on..Anyway, I got the Tostada w/chicken and my husband got the burrito. Poor choice on my part, little chicken and alot of pico dae gallo and lettuce, little beans. I usually get the Fajatias. Her attitude about helping the young man was pitiful and sad and the service and lack of meat was not acceptable. I think we need another place to get mexican food. Everyone experiences our first time, especially in over the counter experience which is a whole different experience, she could have helped him and ot make a scene.
Atmosphere: 2
Food: 3
Service: 2
Same reliable Baja Fresh. Nice employees
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Baja Burrito
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