Chipotle Mexican Grill
1263 Simi Town Center Way, Simi Valley
(805) 584-0514
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1263 Simi Town Center Way, Simi Valley
(805) 584-0514
Terrible customer service and very rude, attitude just for asking for a vinaigrette smh… 7-28-2025
Atmosphere: 2
Food: 2
Service: 1
NO LIDS FOR DAYS, NO BOWLS, NO CHICKEN, NO GUAC, NO RESPECTFUL EMPLOYEES, SAW AN EMPLOYEE DROP MEAT WHILE PUTTING IT INTO A BOWL AND IT FALLS ON THE COUNTER AND THEN SHE FLICKED IT BACK INTO THE CONTAINER. DISGUSTING AND RIDICULOUS, HAVING NO SUPPLIES 5 HOURS BEFORE CLOSING IS INSANE. DONT WASTE UR MONEY OR RISK UR HEALTH COMING TO THIS FILTHY PLACE DISGUSTINGGGGGG
Atmosphere: 1
Food: 1
Service: 1
Went for lunch twice. Very good food!
Atmosphere: 5
Food: 5
Service: 5
I found that the restaurant is not that clean. Customers can see the counters in the prep area. It was dirty. For a newcomer to the restaurant, no one explained how to order.
The worst Chipotle ever. The place looked like a bomb went off at 9:30 tonight. The utensil area had utensils lain out all over the place (just sitting on the counter next to the utensils in dispensers) and they were completely out of napkins. Everything was wet.
The area behind the counter has more lettuce and salsa visible than prep surface. Food was all over the floor. It was gross.
I got my online order after waiting a few minutes and fled. When I went to eat it, I realized they screwed it up and gave me a bowl instead of a burrito. This place needs management and a health inspector visit.
Atmosphere: 1
Food: 1
Service: 1
No bugs in my food! And they weren't stingy with the meat
Atmosphere: 5
Food: 5
Service: 5
Its unusual to think of Chipotle as a one star review but here's my experience. Service was ok the employee asked the bare minimum questions. There was nothing personable about the interaction. The restaurant needed cleanliness attention and bathrooms were inaccessible-blocked off.
Lastly the portion size was less than ideal. I will let the picture speak for itself. Next time ill make a drive to a different town if I really am craving Chipotle.
Atmosphere: 1
Food: 1
Service: 2
One of the female employees is so rude and unprofessional
Atmosphere: 3
Food: 3
Service: 2
This is the worst run chipotle in the Ventura county area. Workers actively hate their customers
Atmosphere: 1
Service: 1
The food was awful especially the rice was uncooked.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
OKAY, I am not the type to ever write reviews but OMG this one deserves an OSCAR for the worst and STINGY CHIPOTLE I’ve ever been to. I’ve been to a lot of awful chipotle’s but this one beats them all. My husband and I came to Camarillo from LA and on the way back home we decided to stop by a chipotle which was the one in Semi Valley and the worst mistake of our lives.
To start, FOOD, I asked for double rice and I got little to nothing, I asked for half chicken and half steak WHICH all Chipotles I’ve been to have always accommodated me with this and for some reason this Chipotle couldn’t do that. WHY? No idea. I asked for double steak, they gave me barely anything.. my husband asked the worker to add a little more because the portion was insane and HE STILL proceeded TO ASK his i believe manager if he could add more steak…he added like four little steak bites more to my plate.
To end it off, they gave me half a spoon or corn and half spoon of guacamole. THIS IS RIDICULOUS DONT COME HERE THEY ARE TERRIBLE. They’re rationing their food. It’s not like we were getting the food for free WE PAID FOR IT .
Atmosphere: 1
Food: 1
Service: 1
They close at 11 but by 9 they don’t have any of the proteins, they put really small portions plus the service is really bad.
After 17 years of coming to this Chipotle, I walked out. It's bad enough their portions are getting tiny and their prices rocketing like every other Chipotle. Now, they're out of ingredients like chicken, steak, quest, and guacamole HOURS before they close. I gave it a few chances thinking it was bad timing on my weekly Chipotle runs. Now, I realize it's garbage management. End of an era. Waba will have to be my go to for weekly bowls.
Atmosphere: 1
Food: 1
Service: 1
tiny portions. super tiny.
Atmosphere: 1
Food: 1
Service: 1
The worst Chipotle I’ve ever been to. Pretty much every time, my order is wrong. The employees put no effort into the orders and don’t listen. I drive much further away to Thousand Oaks and have absolutely no problems there at all. Please hire some decent employees that actually care.
Atmosphere: 1
Food: 1
Service: 1
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