Cold Stone Creamery

2916 Tapo Canyon Rd ste c, Simi Valley
(805) 306-1184

Recent Reviews

Joesph Rejon

Friendly staff full of smiles and very helpful.Sign: This guy from Chicago with his family

Heather W.

I wish I could love this place but I don't know what the purpose is when you get ice cream from there and it's so melted you can't even eat it it's like dripping out of your cup and going all over the table and this is seconds after we ordered it so we had to pack it up and put it in our freezers and hopes that it'll freeze nice and hard

Gloria Marisol M.

The cake was fresh and delicious. The service at this location was very attentive and quick. Definitely will come back to this location and order another cakes in the future

Danielle Carrillo Whitmore

This location has a very pleasant seating area outside. The mall itself has many water features and a few eateries along with a Vons market. My best advice if you come on a very busy day..... order online. Sometimes the line is long and does not move very quickly especially during hot months. We usually order the same items. My diabetic husband is pleased they offer a sugar free option called vanilla light ice cream. I always go for the banana chocolate shake. Service is great and we love to stop here on the way home from the Simi valley dog park . Water for the dog even though she would love to try the ice cream.

Kimberly Stowe

Delicious ice cream and good service. All the kids were very friendly. Nice surprise!!

Jill D.

I love their ice cream!!Always good service. Highly recommend.

John H.

Probably the most costly ice cream we've ever had; that said it's proof that one gets what they pay for. Sure there are cheaper alternatives, but having your desert custom made while you watch is pretty much amazing. Everybody in the family has a favorite, mine being the Founder's Favorite, and its always just right, their fudge brownies are to die for. Whether you pick a paper bowl or one of their wonderful waffle cones, you are in for a treat. I'll admit that sometimes this place gets insanely busy, the wait can be almost like the local In n Out at times, and then there are the delivery people coming and going with pick-ups that make things even worse. We only come a few times each year, this product is super rich and all the ingredients are just as satisfying as the ice creams used for the base of each creation. Sometimes they do make a mistake with the additives, but since everything is added by hand that is to be expected; do be vigilant.

Judith S

Me and my family love Cold Stone ice cream!This place is neat and clean. There are tables and chairs outside too in a garden like setting to just relax alone or with family and friends.

faisal Ashraf

Best ice cream in town..

Alisha N.

I ordered the peanut butter cup perfection with extra peanut butter and Reese's peanut butter cups. Though I was charged for the extra toppings, I received melted chocolate ice cream with a sprinkle of Reese's peanut butter cups. Complete waste of money.

Nicole Braniff

Drive way out of our way to get ice cream here on our first date night in 2 years. It’s 20 minutes before they close and the 2 girls won’t even give us the decency of saying “sorry we closed early” they are giving me dirty looks as we stand at the locked door with the OPEN sign still lit. This was a total disappointment.

Patty Snyder

Really busy so it was slow. Good service.

Amber (amber93021)

Good ice cream but the park long lot smells like sewage. I can smell it through my mask.

Sergio Retta

The banana bread ice cram is so good ?? (My photo was taken halfway)

Winnie Shepherd

Disabled-unfriendly, disorganized, serves people behind you first. No resting area, no organization. We were completely ignored for about half an hour, then our service was constantly disrupted so they could serve other people at the cashier and service area despite us ordering at that moment, and then were moved aside multiple times.My mother shouldn't be put off for customers that were behind us, she's disabled, and we were asked multiple times if we'd been helped, we said no over and over but were still ignored.I wouldn't recommend this store to anyone.

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