Food really cold bad customer service spent 30$ for two tacos tortillas old and cold
Natasha Dog
I'm a DoorDash delivery driver and this del Taco the employees are very fast they're extremely helpful and kind and they work really hard I hope their boss knows that
Atmosphere: 5
Food: 5
Service: 5
Joe Valayil
I eat at Del Taco once in a while. Great food and prices even as inflation is going up. I use the app and coupons for deals. The atmosphere is usually quiet, as I show up mostly at night. Furthermore, the place is clean, and the customer service is excellent. Probably my only real complaint, is it's cold to sit there, even when the outside temperature is cold. I know it's because the kitchen is hot and if there were no fans and AC, the restaurant would be too warm and humid to eat inside. I'll continue to buy my Del Taco food from this location.
Tacos smelled pretty bad when my daughter complained there was something hard inside her taco. It was a hard piece and couldn't tell what it was but it had a funny smell.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Value Taco
Faith Isabella
Angelique was the person taking my order in the drive thru today at 3:44 pm August 13th, 2024. I came to the intercom wanting to order the taco Tuesday but double the order so meaning 6 tacos in total. She asks me what size I want the tacos ( I thought they came in one size for the taco Tuesday) so I asked what size they came in. She grew quite and so I thought I was asking a dumb question . I said regular size which I thought would’ve been interpreted as the regular size for taco Tuesday. Then I ordered chili cheese fries and a large cherry Coke. I pulled out to the window when I made sure perfectly clear what I ordered. She told me I ordered two tacos when I said “no” and I repeated my order. She changed my price and it rang up differently which was fine but I felt like I was being over charged. I ran back the order with her passive aggressive attitude. She handed me the bag and I left. I checked the bag at the end of the drive way and saw that she in fact did mess up the order and I went back In. It was almost as though she expected me to come back in because as I came in she handed me a bag and said “here you go” with a smirk on her face. I looked I. The bag again and she didn’t get the order right again. Mistakes happen but deliberately messing up orders is something different.
Atmosphere: 1
Food: 1
Service: 1
Amir Entezami
Ain't nothin wrong wif a Lil'Del'tizzy
Atmosphere: 1
Food: 5
Service: 5
Sherre Nightingale
I ordered on the app.This location is 5 minutes and closest.Sent hubby to pick up. There were no milkshakes available I ordered 2. The app didn’t say not available, if it had I would go elsewhere as that was what everyone wanted!.The burritos were unmarked forcing us to open all items trying to determine whose it was. Disgusting when opened!! The steak w/ pico-guacamole had no guac, just gray matter akin to vomit.,Ice cold. After seeing this, yes you got it, In the trash it went.The tostada was freezer cold.in center. Had to microwave it then guess what? Pure mush no crunch. In the trash. Cost was $42.00 for 4 items less 2 shakes they don’t have. 2 items trashed, hubby ate he was starving and looked the other way..(men!?) This location needs a corporate visit and employees trained. Absolutely disgusting, appalling what we received for $42.00 no supervision at all. The checked by sticker has NO NAME written to pinpoint responsibility. Why use this measure of check since it clearly is not in use. Don’t put the empty stickers on the bags! No standards followed. 7 pm Saturday 8/10/2024. I can’t ever eat at a Del Taco again. Disgusting. Thx for ripping us off DEL TACO on LA Ave Simi Valley in the Smart & Final shopping center. $42.00!!!!!! Gone! Oh the FRIES! Hit the grease for 2 sec. Not cooked! Limp grease!!! It’s official your location is the worst! $42.00!!!!!!!!!!!!
Hours are wrong! Hours posted on door aren't followed. They just close when they want to. Staff rude when asked why they are closed.
Atmosphere: 1
Service: 1
anton barnett
Drive thru here is always soooo sloooow
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Soft Taco
Jerold Powell
We come here often for different meals. Your staff is always courteous and efficient. Food is always high quality, well prepared and delicious. Not sure where some of the complaints are happening. Not sure when Del Taco came here, but we have lived here over 35 years and never had any of those negative experiences.
Food really cold bad customer service spent 30$ for two tacos tortillas old and cold
I'm a DoorDash delivery driver and this del Taco the employees are very fast they're extremely helpful and kind and they work really hard I hope their boss knows that
Atmosphere: 5
Food: 5
Service: 5
I eat at Del Taco once in a while. Great food and prices even as inflation is going up. I use the app and coupons for deals. The atmosphere is usually quiet, as I show up mostly at night. Furthermore, the place is clean, and the customer service is excellent. Probably my only real complaint, is it's cold to sit there, even when the outside temperature is cold. I know it's because the kitchen is hot and if there were no fans and AC, the restaurant would be too warm and humid to eat inside. I'll continue to buy my Del Taco food from this location.
Atmosphere: 5
Food: 5
Service: 5
It was quick and good
Atmosphere: 3
Food: 4
Service: 4
regular food
Terrible attention
Terrible restaurant hygiene, disgusting bathrooms
Atmosphere: 1
Food: 1
Service: 1
Drive thru was a little slow but food was nice
Atmosphere: 2
Food: 3
Service: 2
Tacos smelled pretty bad when my daughter complained there was something hard inside her taco. It was a hard piece and couldn't tell what it was but it had a funny smell.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Value Taco
Angelique was the person taking my order in the drive thru today at 3:44 pm August 13th, 2024. I came to the intercom wanting to order the taco Tuesday but double the order so meaning 6 tacos in total. She asks me what size I want the tacos ( I thought they came in one size for the taco Tuesday) so I asked what size they came in. She grew quite and so I thought I was asking a dumb question . I said regular size which I thought would’ve been interpreted as the regular size for taco Tuesday. Then I ordered chili cheese fries and a large cherry Coke. I pulled out to the window when I made sure perfectly clear what I ordered. She told me I ordered two tacos when I said “no” and I repeated my order. She changed my price and it rang up differently which was fine but I felt like I was being over charged. I ran back the order with her passive aggressive attitude. She handed me the bag and I left. I checked the bag at the end of the drive way and saw that she in fact did mess up the order and I went back In. It was almost as though she expected me to come back in because as I came in she handed me a bag and said “here you go” with a smirk on her face. I looked I. The bag again and she didn’t get the order right again. Mistakes happen but deliberately messing up orders is something different.
Atmosphere: 1
Food: 1
Service: 1
Ain't nothin wrong wif a Lil'Del'tizzy
Atmosphere: 1
Food: 5
Service: 5
I ordered on the app.This location is 5 minutes and closest.Sent hubby to pick up. There were no milkshakes available I ordered 2. The app didn’t say not available, if it had I would go elsewhere as that was what everyone wanted!.The burritos were unmarked forcing us to open all items trying to determine whose it was. Disgusting when opened!! The steak w/ pico-guacamole had no guac, just gray matter akin to vomit.,Ice cold. After seeing this, yes you got it, In the trash it went.The tostada was freezer cold.in center. Had to microwave it then guess what? Pure mush no crunch. In the trash. Cost was $42.00 for 4 items less 2 shakes they don’t have. 2 items trashed, hubby ate he was starving and looked the other way..(men!?) This location needs a corporate visit and employees trained. Absolutely disgusting, appalling what we received for $42.00 no supervision at all. The checked by sticker has NO NAME written to pinpoint responsibility. Why use this measure of check since it clearly is not in use. Don’t put the empty stickers on the bags! No standards followed. 7 pm Saturday 8/10/2024. I can’t ever eat at a Del Taco again. Disgusting. Thx for ripping us off DEL TACO on LA Ave Simi Valley in the Smart & Final shopping center. $42.00!!!!!! Gone!
Oh the FRIES! Hit the grease for 2 sec. Not cooked! Limp grease!!!
It’s official your location is the worst! $42.00!!!!!!!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Great value
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Del Taco
Hours are wrong! Hours posted on door aren't followed. They just close when they want to. Staff rude when asked why they are closed.
Atmosphere: 1
Service: 1
Drive thru here is always soooo sloooow
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Soft Taco
We come here often for different meals. Your staff is always courteous and efficient. Food is always high quality, well prepared and delicious. Not sure where some of the complaints are happening. Not sure when Del Taco came here, but we have lived here over 35 years and never had any of those negative experiences.
Atmosphere: 5
Food: 5
Service: 5
Freshly made, ice tea good and freshly made.
Food: 4
Service: 5
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