It really leaves a lot to be desiredI like that place because it is surrounded by the seaBut they always forget something,They should pay more attention to their work.If it's one thing, it's another,Name, sometimes you don't have the time to check what is supposed to be right.The service really leaves a lot to be desired, not to mention the attitude of the manager. Her response was to return the food and they would return my money.For a mistake they make they get angryReally terrible customer service, disappointingIt really leaves a lot to be desiredI like that place because it is surrounded by the seaBut they always forget something,They should pay more attention to their work.If it's one thing, it's another,Name, sometimes you don't have the time to check what is supposed to be right.The service really leaves a lot to be desired, not to mention the attitude of the manager. Her response was to return the food and they would refund my money.For a mistake they make them get angryReally terrible customer service, disappointing
Atmosphere: 3
Food: 5
Service: 1
Melissa Hernandez
Im not sure what’s going on at this store. Every time I order something from this location they always miss something. Last time it was my guacamole this time it was a whole side order. Do they not know to check the order ticket? The store on tapo canyon has never left anything out. I don’t know if the don’t care about customer service or employees are just not interested in doing their job. This is the last time I’m ordering from here. Ever since they change management it’s been downhill for this location.
Food: 1
Service: 1
Ojong Klages
If you want well-seasoned chicken that is within budget, this is the place to go. Their broccolini is also steamed to perfection.
Ordered salad and no cheese or pepitas. Tasted pretty bad and I couldn't eat it.
Atmosphere: 2
Food: 1
Service: 2
Margarita Climaco
Today my lunch meal was delicious ?, the people very nice and friendly, restaurant very clean, . The lady take my order is very sweet, and smile ?, she is very very sweet , she is very friendly.
Atmosphere: 5
Food: 5
Service: 5
OSMAR SAENZ
Great servicePlace is clean and food is freshEmployee are polite everything is fresh
Rob DeJarnette
Once again rude people taking orders. Seen numerous reviews about this. Ordered 2 classic tostada bowls. Literally 1st ingredient in chicken. Guess what both of them didn't come with... literally making it clear will never go back to Simi one.... Rude and no chicken for both bowl. I threw away and wife made dinner... U owe me 21.00 let me know how you wanna go about this?
Delicious the tortilla's soup 😉
Atmosphere: 5
Food: 5
Service: 5
Love that chicken! Good prices and service too!
Atmosphere: 4
Food: 5
Service: 5
Very good chicken
Atmosphere: 5
Food: 5
Service: 5
I would never eat at Pollo Loco, I feel cheated. Chicken has two thighs and not four.
Food: 1
Very , good pollo bit pricey really enjoyed my tostada de pollo & loved my crunchy pollo taco ?
Atmosphere: 4
Food: 5
Service: 5
Friendly staff, good service.
Atmosphere: 5
Food: 5
Service: 5
Very good food
Atmosphere: 5
Food: 5
Service: 5
It really leaves a lot to be desiredI like that place because it is surrounded by the seaBut they always forget something,They should pay more attention to their work.If it's one thing, it's another,Name, sometimes you don't have the time to check what is supposed to be right.The service really leaves a lot to be desired, not to mention the attitude of the manager. Her response was to return the food and they would return my money.For a mistake they make they get angryReally terrible customer service, disappointingIt really leaves a lot to be desiredI like that place because it is surrounded by the seaBut they always forget something,They should pay more attention to their work.If it's one thing, it's another,Name, sometimes you don't have the time to check what is supposed to be right.The service really leaves a lot to be desired, not to mention the attitude of the manager. Her response was to return the food and they would refund my money.For a mistake they make them get angryReally terrible customer service, disappointing
Atmosphere: 3
Food: 5
Service: 1
Im not sure what’s going on at this store. Every time I order something from this location they always miss something. Last time it was my guacamole this time it was a whole side order. Do they not know to check the order ticket? The store on tapo canyon has never left anything out. I don’t know if the don’t care about customer service or employees are just not interested in doing their job. This is the last time I’m ordering from here. Ever since they change management it’s been downhill for this location.
Food: 1
Service: 1
If you want well-seasoned chicken that is within budget, this is the place to go. Their broccolini is also steamed to perfection.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered salad and no cheese or pepitas. Tasted pretty bad and I couldn't eat it.
Atmosphere: 2
Food: 1
Service: 2
Today my lunch meal was delicious ?, the people very nice and friendly, restaurant very clean, . The lady take my order is very sweet, and smile ?, she is very very sweet , she is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Great servicePlace is clean and food is freshEmployee are polite everything is fresh
Once again rude people taking orders. Seen numerous reviews about this. Ordered 2 classic tostada bowls. Literally 1st ingredient in chicken. Guess what both of them didn't come with... literally making it clear will never go back to Simi one.... Rude and no chicken for both bowl. I threw away and wife made dinner... U owe me 21.00 let me know how you wanna go about this?
Atmosphere: 4
Food: 1
Service: 1
Not too busy at 5:30 pm.
Atmosphere: 4
Food: 4
Service: 4
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