Such a fun vibe! The amount of delicious items to choose from can be overwhelming! Went in wanting ice cream but walked in finding so many other favorites that I didn't know what to go with! I guess I have to return and try it all!
It's definitely a place where Spanish is the lead language, but really, if you can't figure out what to order, maybe you should go somewhere else. We had an excellent experience with our ice cream! The choices and service are great! We will be back with the grandkids!I should add, I'm a 99.9% English speaker.
Atmosphere: 5
Food: 5
Service: 5
Brent O.
Friendly service. Just so nice to grab some wrapped treats to take home or enjoy now. Fruity, chocolate dipped treats, etc. check them out and enjoy!
Steve Zhamko
DO NOT GO TO THIS PLACE! DON'T KNOW WHAT THEIR ISSUE IS BUT IF YOUR NOT MEXICAN THEY WILL NOT SERVE YOU, STOOD THERE WITH MY KIDS WAITING TO PUT A ORDER, ONCE THE LINE WAS CLEARED ALL THE WORKERS WALKED AWAY AND PRETEND WE WEREN'T STANDING IN FRONT OF THEM, AFTER A FEW HELLO EXCUSE ME AND MAY I GET HELP, NO ANSWER OR REACTION BY ANY OF THE WORKERS, EITHER THEY'RE RACIST, OR JUST DAMN RUDE BECAUSE YOU DON'T SPEAK SPANISH. DEFINITELY WILL MAKE SURE NO ONE I KNOW GIVES THEM BUSINESS.
Atmosphere: 1
Food: 1
Service: 1
Adam
The best fresa in town!
Courtney
After reading the reviews for this place, I was a little uncertain of what to expect and uncertainty/ confusion was exactly what it was like inside. I am personally not a Spanish speaker, and I’m totally fine with menus being in other languages (hello, google translate), but there was no menu. This felt like a place where you just have to already know what they offer because there is absolutely no other way to find out. I ended up getting a scoop of guayaba (guava) because ice cream seemed like the only easy option to order. The ice cream was gritty and I had a perfume type of flavor to it. Normally I love floral ice creams, but this just wasn’t it. I would be more than happy to try this place again, but only if I could bring a native Spanish speaking friend with me. Otherwise, this place is not exactly do-able, a total bummer because the pictures other people posted look so good! If I was rating, this place off of looks alone though, the aesthetics of the inside would give it five stars easily.
Atmosphere: 4
Food: 2
Service: 4
Robert Alcorn
Waited for just over 20 minutes. Wasnt busy, one customer before us. 3 staff members behind the counter at the time, but we weren't even acknowledged.Flavors looked good
Jennifer Ann
Best ice cream!
Brittany A.
The sign caught our eye on a trip to Vallarta and so glad we stopped. What a fun cute place! Tons of options. We just got some scoops of ice cream. I appreciated that the fruit flavors were authentic with real fruit pieces rather than tasting artificial. Good product, though it is very sweet. Place is well kept and the staff was really nice even though we came in pretty close to closing. I'd come back!
Rōnan McMillan
When my family and I waited in line for a while but noticed that the staff were not serving us. We grew even more confused when I saw the people behind us being served before us. It wasn’t like the employees didn’t see us, because they made eye contact with us a few times. We ended up leaving after that. I’ve come here a lot. The staff always weren’t the friendliest but I’ve never been flat out ignored. It’s just upsetting.
Terrible service. Sad to say the staff ignored my daughter and I and served everyone else before us. We were queuing and they served people behind us. Never felt so disrespected in my life. Don't go to this place. If I could give it negative or zero stars I would! Awful awful awful.
B A.
Yum yum! My first time here! Ordered a mangonada.So good! I will be definitely Going here again!!
Jonathan D.
Had the ice cream. Overall the wait was pretty slow since there was only one worker. After it was our turn about 20-30 waiting, we ordered. One of the paletas we got was gritty and got a free replacement, so overall it was a great dessert shop. Also the decorations themself are pretty up there and flashy. It was a good place for some ice cream would go again for sure.
Kevin G.
Wow. I've been to many michoacanas but this one was extremely pleasing to the eye. The design, the ambiance, especially the music was fantastic! The food was delicious & honestly not as expensive as I thought it would be, fair prices for sure! The fruit salad was amazing, not too sweet & the fruit balanced it out. the granola was surprisingly really good as well. Service was great, the employee was nice & sweet & had some good humor! Definitely will come back here
Sarai D.
Everything is amazing. A must visit hidden gem in Simi Valley... There are times when the service can be slow... it gets busy. They try to move as fast as they can in the summer
Such a fun vibe! The amount of delicious items to choose from can be overwhelming! Went in wanting ice cream but walked in finding so many other favorites that I didn't know what to go with! I guess I have to return and try it all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango, Cookie Monster Ice Cream
It's definitely a place where Spanish is the lead language, but really, if you can't figure out what to order, maybe you should go somewhere else. We had an excellent experience with our ice cream! The choices and service are great! We will be back with the grandkids!I should add, I'm a 99.9% English speaker.
Atmosphere: 5
Food: 5
Service: 5
Friendly service. Just so nice to grab some wrapped treats to take home or enjoy now. Fruity, chocolate dipped treats, etc. check them out and enjoy!
DO NOT GO TO THIS PLACE! DON'T KNOW WHAT THEIR ISSUE IS BUT IF YOUR NOT MEXICAN THEY WILL NOT SERVE YOU, STOOD THERE WITH MY KIDS WAITING TO PUT A ORDER, ONCE THE LINE WAS CLEARED ALL THE WORKERS WALKED AWAY AND PRETEND WE WEREN'T STANDING IN FRONT OF THEM, AFTER A FEW HELLO EXCUSE ME AND MAY I GET HELP, NO ANSWER OR REACTION BY ANY OF THE WORKERS, EITHER THEY'RE RACIST, OR JUST DAMN RUDE BECAUSE YOU DON'T SPEAK SPANISH. DEFINITELY WILL MAKE SURE NO ONE I KNOW GIVES THEM BUSINESS.
Atmosphere: 1
Food: 1
Service: 1
The best fresa in town!
After reading the reviews for this place, I was a little uncertain of what to expect and uncertainty/ confusion was exactly what it was like inside. I am personally not a Spanish speaker, and I’m totally fine with menus being in other languages (hello, google translate), but there was no menu. This felt like a place where you just have to already know what they offer because there is absolutely no other way to find out. I ended up getting a scoop of guayaba (guava) because ice cream seemed like the only easy option to order. The ice cream was gritty and I had a perfume type of flavor to it. Normally I love floral ice creams, but this just wasn’t it. I would be more than happy to try this place again, but only if I could bring a native Spanish speaking friend with me. Otherwise, this place is not exactly do-able, a total bummer because the pictures other people posted look so good! If I was rating, this place off of looks alone though, the aesthetics of the inside would give it five stars easily.
Atmosphere: 4
Food: 2
Service: 4
Waited for just over 20 minutes. Wasnt busy, one customer before us. 3 staff members behind the counter at the time, but we weren't even acknowledged.Flavors looked good
Best ice cream!
The sign caught our eye on a trip to Vallarta and so glad we stopped. What a fun cute place! Tons of options. We just got some scoops of ice cream. I appreciated that the fruit flavors were authentic with real fruit pieces rather than tasting artificial. Good product, though it is very sweet. Place is well kept and the staff was really nice even though we came in pretty close to closing. I'd come back!
When my family and I waited in line for a while but noticed that the staff were not serving us. We grew even more confused when I saw the people behind us being served before us. It wasn’t like the employees didn’t see us, because they made eye contact with us a few times. We ended up leaving after that. I’ve come here a lot. The staff always weren’t the friendliest but I’ve never been flat out ignored. It’s just upsetting.
Restaurantji Recommends
Terrible service. Sad to say the staff ignored my daughter and I and served everyone else before us. We were queuing and they served people behind us. Never felt so disrespected in my life. Don't go to this place. If I could give it negative or zero stars I would! Awful awful awful.
Yum yum! My first time here! Ordered a mangonada.So good! I will be definitely Going here again!!
Had the ice cream. Overall the wait was pretty slow since there was only one worker. After it was our turn about 20-30 waiting, we ordered. One of the paletas we got was gritty and got a free replacement, so overall it was a great dessert shop. Also the decorations themself are pretty up there and flashy. It was a good place for some ice cream would go again for sure.
Wow. I've been to many michoacanas but this one was extremely pleasing to the eye. The design, the ambiance, especially the music was fantastic! The food was delicious & honestly not as expensive as I thought it would be, fair prices for sure! The fruit salad was amazing, not too sweet & the fruit balanced it out. the granola was surprisingly really good as well. Service was great, the employee was nice & sweet & had some good humor! Definitely will come back here
Everything is amazing. A must visit hidden gem in Simi Valley... There are times when the service can be slow... it gets busy. They try to move as fast as they can in the summer