A pretty standard, clean, and efficient enough McDonald's. Like most they've converted to the ordering kiosks which makes me feel old and sad, but such is life.
This particular location is sort of... Dark and a little sad? That's the only memorable distinction between it and the thousand other McDonald's just like it.
Atmosphere: 4
Food: 5
Service: 4
Raina
I honestly hate this place and will never come back to this location, the employees are obnoxiously rude and stupid. The food looks demolished and the fries are always scattered everywhere in the bag. My daughter and her friend were speaking about something that had nothing to do with the manager and he disagreed with their opinion as if he was in the conversation. Rudest people ever and such such long lines. Never ever coming back to this shack.
Atmosphere: 1
Food: 1
Service: 1
Natasha Dog
I just picked up some food I was doing a delivery but the people that are very friendly and kind
Service: 5
Rodolfo Orrantia
Very good service
Atmosphere: 3
Food: 5
Service: 5
Alexandra Hill (Sheild Maiden)
Great fast service!
Atmosphere: 5
Food: 5
Service: 5
Cyn Helms
I'm not too sure if this is just my experiences lately, but each time I've visited this McDonald's over the past year my opinion has gotten worse with every visit. To the point where I question myself for even continuing to go. Really, the only positive thing I have to say is, the location is good and the inside the restaurant is always clean. The customer service is sub par. Don't know if it's due to lack of people working or what. When I visited last it wasn't busy. I ordered my food at the kiosk and because I was paying cash, I had to wait at the register for someone to collect my payment. I stood at the register with their team members walking back and fourth, even looking at me but no one said anything for about 6 minutes. All I ordered was an ice cream cone. The guy hands it to me without any napkins and they don't have napkins for customers to get on their own. So I asked him if he could get me a few napkins. By the tune he returned my ice cream cone was melting all over my hands. Like come on people?!?! I wasn't being impatient or rude. I didn't even ask for a new one. I just left while telling myself that would be my last visit there. It's crazy that back I the day when minimum wage was $3.00 I feel like the customer service was leaps and bounds so much better.
Atmosphere: 1
Food: 2
Service: 1
Fred Sadr
I don't go to this location anymore, very bad and rude manger (ruby)she is taking very rude no polite . Always say you wanna do complain or something, I don't care and etc.... Never go to this location speacily with family, 🙏
Atmosphere: 1
Food: 3
Service: 1
DJ Andreas
The workers completely ignore you. Everything is computer driven. Good luck if there's a glitch!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Big Mac, Egg Mcmuffin, Cheeseburger
Gina Gian
First thing in the morning... is think the workers could be a little more friendly! Jeeze! And it took over 5 minds to get 2 ice coffees! Yuck. Should lower my stars
Emily Springfield
I'll preface this by saying I never leave reviews and especially am never critical of fast food because you know what you're getting. Ordered delivery and this has nothing to do with the delivery person - they did their job. The worst part was that 80% of our order was completely wrong. The double cheeseburgers came with a single patty, and the "fancier" chicken sandwich had a McChicken patty on it and spoiled pickles. One order of fries and a 10 piece nugget were correct. It really doesn't help that this location has also started charging for cups of water, while the other Simi location (and every other one) does not. We go out of our way to avoid this location for that reason and now will continue to do so, as a result of this delivery.
Curbside pickup more than 20 minutes. Went to drive thru instead. They seem very understaffed for a Saturday night. Employees seemed tired.
Atmosphere: 1
Food: 3
Service: 2
Renata Cabrera
Bad service We need to wait 35 minutes to get help
Atmosphere: 1
Service: 1
Kyung Yi
I had a spectacular dining experience during my recent visit to this particular McDonald’s. I was greeted by a fine young lady I belive her name was Vanessa. She was very friendly and helpful and is fluent in Spanish! All around a great place to have a quick lunch or a small snack! I look forward to visiting this establishment again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries
Monica Carballo
I was at the drive thru window for about 10 mins and no one ever said anything so I drove up to the payment window; told the gentleman that no one ever helped me and he went ahead and took my order. When I got my order, it was all wrong. What a disappointment.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Big Mac, Sandwich
Virginia Suarez
Unfortunately, they didn't have the collectors cup anymore , fortunately enjoyed my quarter ponder & big Mac meals
A pretty standard, clean, and efficient enough McDonald's. Like most they've converted to the ordering kiosks which makes me feel old and sad, but such is life.
This particular location is sort of... Dark and a little sad? That's the only memorable distinction between it and the thousand other McDonald's just like it.
Atmosphere: 4
Food: 5
Service: 4
I honestly hate this place and will never come back to this location, the employees are obnoxiously rude and stupid. The food looks demolished and the fries are always scattered everywhere in the bag. My daughter and her friend were speaking about something that had nothing to do with the manager and he disagreed with their opinion as if he was in the conversation. Rudest people ever and such such long lines. Never ever coming back to this shack.
Atmosphere: 1
Food: 1
Service: 1
I just picked up some food I was doing a delivery but the people that are very friendly and kind
Service: 5
Very good service
Atmosphere: 3
Food: 5
Service: 5
Great fast service!
Atmosphere: 5
Food: 5
Service: 5
I'm not too sure if this is just my experiences lately, but each time I've visited this McDonald's over the past year my opinion has gotten worse with every visit. To the point where I question myself for even continuing to go. Really, the only positive thing I have to say is, the location is good and the inside the restaurant is always clean. The customer service is sub par. Don't know if it's due to lack of people working or what. When I visited last it wasn't busy. I ordered my food at the kiosk and because I was paying cash, I had to wait at the register for someone to collect my payment. I stood at the register with their team members walking back and fourth, even looking at me but no one said anything for about 6 minutes. All I ordered was an ice cream cone. The guy hands it to me without any napkins and they don't have napkins for customers to get on their own. So I asked him if he could get me a few napkins. By the tune he returned my ice cream cone was melting all over my hands. Like come on people?!?! I wasn't being impatient or rude. I didn't even ask for a new one. I just left while telling myself that would be my last visit there. It's crazy that back I the day when minimum wage was $3.00 I feel like the customer service was leaps and bounds so much better.
Atmosphere: 1
Food: 2
Service: 1
I don't go to this location anymore, very bad and rude manger (ruby)she is taking very rude no polite .
Always say you wanna do complain or something, I don't care and etc....
Never go to this location speacily with family, 🙏
Atmosphere: 1
Food: 3
Service: 1
The workers completely ignore you. Everything is computer driven. Good luck if there's a glitch!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Big Mac, Egg Mcmuffin, Cheeseburger
First thing in the morning... is think the workers could be a little more friendly! Jeeze! And it took over 5 minds to get 2 ice coffees! Yuck. Should lower my stars
I'll preface this by saying I never leave reviews and especially am never critical of fast food because you know what you're getting. Ordered delivery and this has nothing to do with the delivery person - they did their job. The worst part was that 80% of our order was completely wrong. The double cheeseburgers came with a single patty, and the "fancier" chicken sandwich had a McChicken patty on it and spoiled pickles. One order of fries and a 10 piece nugget were correct. It really doesn't help that this location has also started charging for cups of water, while the other Simi location (and every other one) does not. We go out of our way to avoid this location for that reason and now will continue to do so, as a result of this delivery.
Food: 1
Service: 1
Restaurantji Recommends
Curbside pickup more than 20 minutes. Went to drive thru instead. They seem very understaffed for a Saturday night. Employees seemed tired.
Atmosphere: 1
Food: 3
Service: 2
Bad service
We need to wait 35 minutes to get help
Atmosphere: 1
Service: 1
I had a spectacular dining experience during my recent visit to this particular McDonald’s. I was greeted by a fine young lady I belive her name was Vanessa. She was very friendly and helpful and is fluent in Spanish! All around a great place to have a quick lunch or a small snack! I look forward to visiting this establishment again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries
I was at the drive thru window for about 10 mins and no one ever said anything so I drove up to the payment window; told the gentleman that no one ever helped me and he went ahead and took my order. When I got my order, it was all wrong. What a disappointment.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Big Mac, Sandwich
Unfortunately, they didn't have the collectors cup anymore , fortunately enjoyed my quarter ponder & big Mac meals
Atmosphere: 4
Food: 4
Service: 4
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