Pizza Hut
2050 D, First St, Simi Valley
(805) 522-8200
Recent Reviews
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It's pizza. Good pizza. Take out only...no dining room.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Big Dinner Box with 3 Pizzas
I ordered 2 personal pizzas but was charged for 1 personal and 1 medium. I haven't ordered here before, so I didn't know the prices, I didn't realize I was getting overcharged. They wouldn't give me a refund. I ordered personal because I don't have room to carry anything bigger than personal. While I was ordering, in person too, the guy taking my order kept asking me to repeat myself. Then, when I got my order and told them it was the wrong size, the manager was telling me that I was the one who made a mistake. I was not rude to the guy taking my order or the manager. We are very displeased with our experience at Pizza Hut. I thought it would just be 15 minutes in and out.
Atmosphere: 1
Food: 1
Service: 1
They delivered me a very salty and cold pizza, my money wasted
Pizza was poorly made. Not enjoyable. Like eating a large bread stick. Very cheap with cheese. Bad. Won't go back.
I had garlic Parmesan chicken stuffed crust. It was amazing.
Food: 5
Service: 5
I was really disappointed with our dinner tonight. The pizza crust was so thin. We don’t like thin crust. I called the location about it the person who made the pizza said it was hand tossed.?It was hard too. Next time Dominoes…??? Pizza Hut really sucked tonight.
Food: 1
**I should have read the reviews first. This establishment is not Honest! Food is cold. ****I placed the order via online. I had a coupon for 50% off my order. My husband arrived and the manager Laura decided to dispute charges. I am handicap at home in Moorpark. Get to the car the order IS incorrect. He brought the food back in! Had to wait 12 minutes for correct pizza. Laura Mgr refused to make the order fresh as well. According to her "It will keep warm in the Box" on the shelf. 12 minutes! $38.38 thrown away!! It was COLD! Horrible service. Not Honest! Very disappointed a coupon cost me dinner I choose.
Atmosphere: 1
Food: 1
Service: 1
Love Pizza Hut ?
Last order the pizza was dry not enough cheese when I order extra on both pizzas
Pizza was poorly made. Not enjoyable. Like eating a large bread stick. Very cheap with cheese. Bad. Won't go back.
Restaurantji Recommends
Their app gave a promotional price that is not honored at this store. No Disclaimer, no notificación. Just an email saying order did not go through, contact the location. It took minutes of confusion then placed the order and realize the price was $2 higher than the menu. 15 more minutes discussing this with the manager over the nondisclosure on the app. Nothing they could do. Big New Yorker was horrible at any price. Cheese and sauce was dry, thin and aweful. Pepperonni was paper thin. Worse than a high school cafetería. Caused intestinal distress. Will delete the app and not patronize.
Speed of service quality of the food I ordered first st. store wasgreat
They are charging a "service fee" that is greater than the tax on the items without letting you know. Will not be returning. Food was good but not going to be charged more than what I should be for no reason. Add it to the price if you want more money but don't add a tax.
Paid extra for cheese sticks, Received bread sticks, filled out their survey and told them, got a reply email saying they would let their team know to improve. Told them that doesn't fix that I didn't receive what I paid for and haven't gotten a reply.
Good food hard working under paid employees
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