Did a mobile order for 2 drinks sitting in Makenna breakfast tacos parking lot (should have bought a drink there, right?) App said 4-7 minutes. I completely understand it’s not an exact science as far as wait time. Drove from Tapo Canyon to Hwy 118 and First location. When I got there, drinks were not ready and the barista was having a back and forth conversation with what seemed to be a regular, chalk it up to good customer service I suppose, but all the while my drinks have not even begun being made. After their conversation was over was when he told me they would now begin working on my drinks, mind you, I had already been IN STORE for 5+ minutes. Then, when they gave me my drink, it was quite low and full of ice (I ordered light ice) as pictured. After taking it back and asking for it to be remade, the 2nd pic is the remade product. Would it have been so difficult to make that the first time? The mobile ordering is supposed to add convenience for the customer and it absolutely did NOT.
3/13/25: I figure I’ll just use this review as a living journal of the times I get shorted on a drink and/or they incorrectly make it while also giving credit when it goes good because it really isn’t fair to base it off of one visit.
3/14/25: a little better today. Got the light ice correct. I think what bothers me the most is the inconsistency.
3/17/25: drink was exactly what I hope for every time. Gained a star.⭐️⭐️
3/18/25: the consistency is trending upward. Again, what I’ve hoped for with every drink.⭐️⭐️⭐️
3/26/25: not great, but good enough, I suppose. ⭐️⭐️⭐️
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: On the Go Cold Coffe
G G
Great customer service overall.
Service: 4
Steve Spaulding
Best Starbucks in Simi. No need to go anywhere else for coffee. The Employees here are very nice
Atmosphere: 5
Food: 5
Service: 5
Timberly Hoffschneider
I LOVE THE CHOCOLATE CHIP COOKIES WARMED UP!! This Starbucks seems to be one of the last ones that still sells them......Thank God!
Atmosphere: 5
Food: 5
Service: 5
Mister E (Also known as Hats)
I love MatttyBux.
Robert Gray
Slowest drive-thru in California!! Was insane waiting behind just one car. Stay away from this one unless you have time to kill
Atmosphere: 1
Food: 4
Service: 1
Peter Xaymountry
I stopped by this Starbucks today in the morning because I was craving a bagel. I tried to place my order off the mobile app but it wasnt working correct so I tried the website as well which didn't with either. So I just drove to the place. I found parking easily because this Starbucks is in a big plaza and I came at 5am so there weren't as much people here. I was able to place my order of a small white hot chocolate and a plain bagel with cream cheese. The person who took my over provided great customer interaction. I never had the white hot chocolate here before so I wanted to try it. It didn't take long for my order to come out, the white hot chocolate was kind of sweet to me so I don't think I'll order it again. My bagel was good and toasted so it hit the spot for me.
Vegetarian options: They have fruits and healthy snacks here.
Parking: Plenty of parking here
Kid-friendliness: This place is kid friendly
Wheelchair accessibility: This place is wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Didi Ahmed
Great place to crash in for a quick coffee at Simi Valley.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffe Stories Collections, On the Go Cold Coffe
Mike Fillman
This location does not allow ordering ahead via credit card. Only allows nonsense prepaid cards.
Dev N
The service is always great. The breakfast options are good but not great. I like the egg & cheese protein box. My husband got the breakfast burrito. It's a little smaller and drier than expected but still good enough. The coffee is always good which is what we really went for anyway.
Amazing teamwork, under a leader/manager call Matt ( I guess if I read it ) while I was waiting for my order I watched and really inspired me wanted to share it here , good workers deserves recognition. 08/16/24
Atmosphere: 5
Food: 5
Service: 5
Jorge N. DeLeon (Jorge DeLeon, eXp Realty)
The newly remodeled Simi Valley Town Center Starbucks is absolutely fantastic! The interior looks stunning, providing a fresh and inviting atmosphere. I recently visited to get a large order of cool drinks for our office staff due to the heat wave, and the experience was seamless. Despite placing an order for ten drinks, the friendly staff handled it effortlessly and with a smile. The team’s efficiency and warm demeanor made my visit exceptionally pleasant. I highly recommend this location for both the ambiance and excellent service. It’s the perfect spot for a quick coffee run or a relaxed meeting with friends.
Jorge DeLeon
The newly remodeled Simi Valley Town Center Starbucks is absolutely fantastic! The interior looks stunning, providing a fresh and inviting atmosphere. I recently visited to get a large order of cool drinks for our office staff due to the heat wave, and the experience was seamless. Despite placing an order for ten drinks, the friendly staff handled it effortlessly and with a smile. The team’s efficiency and warm demeanor made my visit exceptionally pleasant. I highly recommend this location for both the ambiance and excellent service. It’s the perfect spot for a quick coffee run or a relaxed meeting with friends.
Charlene Toledo
It was nice to step into this store today. It felt clean and refreshing. The young girl behind the counter offered us a pup cup for our four legged little boy, which he buried his little nose in. Our drinks were made just like we like them, and our sandwiches were served hot. Thank you Starbucks.
Did a mobile order for 2 drinks sitting in Makenna breakfast tacos parking lot (should have bought a drink there, right?) App said 4-7 minutes. I completely understand it’s not an exact science as far as wait time. Drove from Tapo Canyon to Hwy 118 and First location. When I got there, drinks were not ready and the barista was having a back and forth conversation with what seemed to be a regular, chalk it up to good customer service I suppose, but all the while my drinks have not even begun being made. After their conversation was over was when he told me they would now begin working on my drinks, mind you, I had already been IN STORE for 5+ minutes. Then, when they gave me my drink, it was quite low and full of ice (I ordered light ice) as pictured. After taking it back and asking for it to be remade, the 2nd pic is the remade product. Would it have been so difficult to make that the first time? The mobile ordering is supposed to add convenience for the customer and it absolutely did NOT.
3/13/25: I figure I’ll just use this review as a living journal of the times I get shorted on a drink and/or they incorrectly make it while also giving credit when it goes good because it really isn’t fair to base it off of one visit.
3/14/25: a little better today. Got the light ice correct. I think what bothers me the most is the inconsistency.
3/17/25: drink was exactly what I hope for every time. Gained a star.⭐️⭐️
3/18/25: the consistency is trending upward. Again, what I’ve hoped for with every drink.⭐️⭐️⭐️
3/26/25: not great, but good enough, I suppose. ⭐️⭐️⭐️
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: On the Go Cold Coffe
Great customer service overall.
Service: 4
Best Starbucks in Simi. No need to go anywhere else for coffee. The Employees here are very nice
Atmosphere: 5
Food: 5
Service: 5
I LOVE THE CHOCOLATE CHIP COOKIES WARMED UP!!
This Starbucks seems to be one of the last ones that still sells them......Thank God!
Atmosphere: 5
Food: 5
Service: 5
I love MatttyBux.
Slowest drive-thru in California!! Was insane waiting behind just one car. Stay away from this one unless you have time to kill
Atmosphere: 1
Food: 4
Service: 1
I stopped by this Starbucks today in the morning because I was craving a bagel. I tried to place my order off the mobile app but it wasnt working correct so I tried the website as well which didn't with either. So I just drove to the place. I found parking easily because this Starbucks is in a big plaza and I came at 5am so there weren't as much people here. I was able to place my order of a small white hot chocolate and a plain bagel with cream cheese. The person who took my over provided great customer interaction. I never had the white hot chocolate here before so I wanted to try it. It didn't take long for my order to come out, the white hot chocolate was kind of sweet to me so I don't think I'll order it again. My bagel was good and toasted so it hit the spot for me.
Vegetarian options: They have fruits and healthy snacks here.
Parking: Plenty of parking here
Kid-friendliness: This place is kid friendly
Wheelchair accessibility: This place is wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Great place to crash in for a quick coffee at Simi Valley.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffe Stories Collections, On the Go Cold Coffe
This location does not allow ordering ahead via credit card. Only allows nonsense prepaid cards.
The service is always great. The breakfast options are good but not great. I like the egg & cheese protein box. My husband got the breakfast burrito. It's a little smaller and drier than expected but still good enough. The coffee is always good which is what we really went for anyway.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Amazing teamwork, under a leader/manager call Matt ( I guess if I read it ) while I was waiting for my order I watched and really inspired me wanted to share it here , good workers deserves recognition. 08/16/24
Atmosphere: 5
Food: 5
Service: 5
The newly remodeled Simi Valley Town Center Starbucks is absolutely fantastic! The interior looks stunning, providing a fresh and inviting atmosphere. I recently visited to get a large order of cool drinks for our office staff due to the heat wave, and the experience was seamless. Despite placing an order for ten drinks, the friendly staff handled it effortlessly and with a smile. The team’s efficiency and warm demeanor made my visit exceptionally pleasant. I highly recommend this location for both the ambiance and excellent service. It’s the perfect spot for a quick coffee run or a relaxed meeting with friends.
The newly remodeled Simi Valley Town Center Starbucks is absolutely fantastic! The interior looks stunning, providing a fresh and inviting atmosphere. I recently visited to get a large order of cool drinks for our office staff due to the heat wave, and the experience was seamless. Despite placing an order for ten drinks, the friendly staff handled it effortlessly and with a smile. The team’s efficiency and warm demeanor made my visit exceptionally pleasant. I highly recommend this location for both the ambiance and excellent service. It’s the perfect spot for a quick coffee run or a relaxed meeting with friends.
It was nice to step into this store today. It felt clean and refreshing. The young girl behind the counter offered us a pup cup for our four legged little boy, which he buried his little nose in. Our drinks were made just like we like them, and our sandwiches were served hot. Thank you Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Vanilla Bean Crème Frappuccino Blended Crème
I love the Service the people and especially Matt the manager he’s the best‼️
Atmosphere: 5
Food: 5
Service: 5
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