Subway

2689 Cochran St, Simi Valley
(805) 581-0406

Recent Reviews

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Puri Dentistry

excellent staff, fast service, loved my sandwich.

Atmosphere: 5

Food: 5

Service: 5

Alondra

Amazing food and service

Josue Marinez

Great place. Customer service is outstanding! Now my go-to Subway for sure!

Atmosphere: 5

Food: 5

Service: 5

LIONS production

Great food and service. Perfect management!

Dave Green

Don't eat breakfast here. Guy who works here in the morning literally uses the stale ass bread from the night before. It ruins the whole trip to get a sandwich here that's so hard you cant chew it. No I don't want to come back to fix it, you were well aware when you picked up the bread it was like a baseball bat and it should never have been served.

Atmosphere: 3

Food: 1

Service: 1

Scott Flaschner

This particular subway rocks! Staff is great...

Atmosphere: 5

Food: 5

Service: 5

Natasha Dog

She was professional and did the order quickly and efficiently

PT Dzul

Ever since Jay and Swati took over this subway, we've noticed that the place was alot cleaner. The employees are well groomed and clean. The sandwiches was consistently made with generous amount of meat and veggies. Most of all, the employees are always pleasant and provides the best customer service that I've ever seen at any Subway location. My husband and I always make a point of supporting them by going there for lunch after church every Sunday.

Atmosphere: 5

Food: 5

Service: 5

Gina LeBlanc

Absolutely horrible service... including the manager that had to be called . Refusing to do a simple sandwich after THEY messed up and lied about it to my face knowing I watched her . Remade the sandwich with hardly anything on it and no condiments. Then when this was addressed the manager refused to remake it . And then the employees ...bless their little hearts ...decided to use their we have the right to refuse you service. So in the end the entire order was refunded. Waste of time energy and just Absolutely ridiculous 🙄 time spent. We obviously won't be returning here nor will I recommend anyone using the subway next to Rick's bike shop. I hope the owner manger or whom ever it is...corrects their behavior . Word of mouth can be powerful. Anyhow have a great day.

Atmosphere: 1

Food: 1

Service: 1

Vik

Great team, fast service, in and out in no time.

Omar Gomez

The attention from Camila and the other lady was excellent!!!, but; I think the manager is a small, dark-skinned woman, who looked bad drawing attention to how to wrap the sandwiches in front of me. If she is the manager (how unfortunate that they hire people without values ​​to manage), I suggest they send her to a seminar. personnel administration, “the employee is called to attention in private and congratulated in public” basic principle of personnel administration.
I hope you take my opinion into consideration, I have been a customer of this restaurant for years.
Thanks Atte. Omar Gomez

Atmosphere: 1

Food: 4

Service: 5

Mouse

Went there recently, and got told that this subway is under new management. Looking at previous reviews this really shows.

From the moment I entered the location, I was greeted by the staff who were smiling and friendly. Saheli and Camila were awesome!
Something that matters a lot to me in a place like Subway is if the staff listens to your order and takes care in executing it the way you like it, and to that point they were great. Attentive and put the contents in the sandwich nicely - they didn't just slap it in there but actually took care to make it a great sandwich.
The location itself was clean and well kept.

We all know that Subway has gotten more expensive over the last few years, but honestly, if it comes with the kind of care, attention and great service my wife and I received at this location, then it is still well worth the price for a great sandwich and a good customer experience.

I'd recommend this location to anyone at this point :)

Parking: Plenty of parking right out front of the place, around 10-15 spots, also it is right next to a strip mall where you can find even more free parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, The Hotshot Italiano, Grilled Chicken

shrujal mistry

Great service, fresh food, pretty fast in service. Love my sub!!

Atmosphere: 5

Food: 5

Service: 5

Sneha Zachariah

Very poor customer service from both staff - does not say hi or acknowledge that you are there, just ignores you, no smile, not friendly at all and very slow pace. Food is good but staff needs to be trained on customer service - at least to have a smile. We had the same experience 3 times now.

Service: 1

Sandeep Hebbale

Very poor service. Staff not friendly. The sandwiches are horrible. It's like plain bread with nothing in it and they charge 10 bucks for it.

Atmosphere: 1

Food: 1

Service: 1

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