Subway
2264 Tapo St, Simi Valley
(805) 581-3876
Recent Reviews
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If you want to experience the absolute worst customer service, go to this Subway branch.
The staff responded to every single request with a really rude and annoyed attitude, and in the end, they didn’t put in the oil and vinegar. When I asked again, they just tossed packets of sauce into the bag and completely ignored my request till the very end.
This is honestly the first time I’ve ever seen a Subway location this bad.
Its to expensive for a sandwich
Made a mobile order while I was the only person in store waiting. I gave up after waiting over ten minutes and left. Customer service priorities are not there 😑
Service: 1
Worst service I’ve ever experienced and I never review. Food was disgusting. Chicken smelled like tuna and looked like it went through a lawn mower. $60 for sandwiches and terrible customer service? Yea. No thanks. Subway do better. Older lady and dude with glasses, if yall don’t want to work, quit and go home.
Atmosphere: 1
Food: 1
Service: 1
Badly organized. They give less meat than other locations....
Atmosphere: 3
Food: 1
Service: 1
The commercials for the dippers say $3 and the store charges $4. I ordered a dipper and didn't get any dipping sauce. Also ordered a pretzel and didn't get the cheese sauce. Staff made me feel like I was a bother.
Atmosphere: 2
Food: 3
Service: 2
Got a 5-inch sub instead of 6. Need quality control.
Atmosphere: 5
Food: 5
Service: 1
Got a gift card for my recent birthday and took advantage of it.
Atmosphere: 4
Food: 4
Service: 5
Subway tastes better than it used to 5-10 years ago. At least that's how I feel, my wife uses the coupons that come in the mail and we get like $5 foot longs basically. The hotshot Italiano is quite good. Only reason I gave 4 stars is because they didn't have my wife's order ready on at least 2 diff occasions and we showed up a few min late to pickup but other than that, good stuff ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Spicy Italian Footlong Regular Sub
The best
Restaurantji Recommends
Perfect
Atmosphere: 5
Food: 5
Service: 5
This is the second time in this store they mess up with my order. So I have to go through again second time to just get the order. Worst customer service. Never would I go to this store and would recommend this store to anyone. There are many subways neighborhood.
better than jersey mikes
Move the heck over, I'll make my own sandwich. Sorry you have to be here today. Horrible, snarky service every time.
Atmosphere: 1
Food: 3
Service: 1
Went in ordered a tuna and wanted to purchase a small cup noticing its empty Maria said "no we only sell small cups during lunch you'll have to buy a medium or large or nothing" i didn't want to pay extra when all I wanted was a small anyways I asked for water cup instead then later on my meal a man started video recording the building approaching me I decided to get out of the way and left disappointed.
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