Placed an order online, got there and they told me they hadn’t gotten it on their end. Showed them the app with the proof I placed an order, paid, and even showed them my bank statement with the charge that literally said “Subway- Soledad CA” and they STILL refused to make my order. They told me they won’t give me my money back, my bank won’t refund me and told me to take it up with Subway, and I didn’t get my food. Absolutely terrible customer service.
Juan Alvarez
Really fresh product and great service
Atmosphere: 5
Food: 5
Service: 5
R Rosfield
Placed an order on the app and my card was charged, but there was no record of my order on their system so they told me they couldn’t do anything and to just wait a couple days to see if I get my money back on my card and if not to come back in. I don’t understand if my card is charged they should make my food. Do yourself a favor and go else where.
Food: 1
Service: 1
warrenbruin
I teach at a nearby prison where it’s “Bring your own lunch” day every day. I saw signs advertising a Subway open at 5 AM so I gave them a try. I ordered a foot long to be ready at 6:40, and it was. It was wrapped as two different 6-inch subs, which was very thoughtful. Also, when I opened it the ingredients were put on with great care. The sandwich was delicious. I may do this more often in the near future.
Vix
The experience was wonderful and we received our food extremely quickly. Nice warm welcoming aswell.
Atmosphere: 4
Food: 5
Service: 5
Issac Iniguez
For this morning they seem to have trouble spreading out the ingredients as well as they're always trying to throw the butt of the tomato in my sandwiches when should be thrown in the garbage and then they're going to tell you that they have a limited supply of olives so I ask for extra olives they give me $5 I said can I please have extra they explain to me how that is extra and they only have one large bin which doesn't make any sense because we are pretty close to a grocery store and if you run out you could just buy more instead of putting it on your customers and leaving them unsatisfied anyhow hopefully the experience will be better next time
Arturo Reyna
This is a smaller subway. My family and I were traveling from Long Beach to Santa Cruz and we stopped here. We were 6, ages 16-74 and a toddler. They just had enough bread and they were trying to toast everything before you could let them know you didn't want it toasted. Three flavors were great. I would recommend, but make sure to let them know if you want your sandwich roasted before you order your bread.
Atmosphere: 4
Food: 4
Service: 5
maria elena chavez
It’s good🥰🥰🥰
Atmosphere: 5
Food: 5
Service: 5
Jose Lara
You're the worst closes at 9 even other places are better
To avoid...we asked for 2 wraps for $7.89 with chicken without fried breading and they asked us $27 for the bill!! because the price of the chicken according to the 'very nice' lady changed from 16 to 27 dollars! obviously I didn't collect them, I don't like teasing...if there is a difference it must be on the menu, otherwise let me know first...not even if I had asked for caviar
Atmosphere: 1
Food: 3
Service: 1
Linda Glenn
This subway makes the best turkey avocado sandwich I have ever eaten. 10 A+ from me!
Vegetarian options: Plenty of food to choose from.
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Subway Club
Alok Vyas
Franchise store
Atmosphere: 3
Food: 3
Service: 3
Honey Chambers
Clean and fast stop on our way down south. The service was friendly and expedient. Bathroom was very clean which is a huge plus.
Atmosphere: 5
Food: 5
Service: 5
Jazmin Ramirez
They couldn’t wrap my wrap right didn’t even bother to cut it or wrap it. I ordered through online and they didn’t warm my
Disproportionate ingredients.
Atmosphere: 4
Food: 3
Service: 4
Placed an order online, got there and they told me they hadn’t gotten it on their end. Showed them the app with the proof I placed an order, paid, and even showed them my bank statement with the charge that literally said “Subway- Soledad CA” and they STILL refused to make my order. They told me they won’t give me my money back, my bank won’t refund me and told me to take it up with Subway, and I didn’t get my food. Absolutely terrible customer service.
Really fresh product and great service
Atmosphere: 5
Food: 5
Service: 5
Placed an order on the app and my card was charged, but there was no record of my order on their system so they told me they couldn’t do anything and to just wait a couple days to see if I get my money back on my card and if not to come back in. I don’t understand if my card is charged they should make my food. Do yourself a favor and go else where.
Food: 1
Service: 1
I teach at a nearby prison where it’s “Bring your own lunch” day every day. I saw signs advertising a Subway open at 5 AM so I gave them a try. I ordered a foot long to be ready at 6:40, and it was. It was wrapped as two different 6-inch subs, which was very thoughtful. Also, when I opened it the ingredients were put on with great care. The sandwich was delicious. I may do this more often in the near future.
The experience was wonderful and we received our food extremely quickly. Nice warm welcoming aswell.
Atmosphere: 4
Food: 5
Service: 5
For this morning they seem to have trouble spreading out the ingredients as well as they're always trying to throw the butt of the tomato in my sandwiches when should be thrown in the garbage and then they're going to tell you that they have a limited supply of olives so I ask for extra olives they give me $5 I said can I please have extra they explain to me how that is extra and they only have one large bin which doesn't make any sense because we are pretty close to a grocery store and if you run out you could just buy more instead of putting it on your customers and leaving them unsatisfied anyhow hopefully the experience will be better next time
This is a smaller subway. My family and I were traveling from Long Beach to Santa Cruz and we stopped here. We were 6, ages 16-74 and a toddler. They just had enough bread and they were trying to toast everything before you could let them know you didn't want it toasted. Three flavors were great. I would recommend, but make sure to let them know if you want your sandwich roasted before you order your bread.
Atmosphere: 4
Food: 4
Service: 5
It’s good🥰🥰🥰
Atmosphere: 5
Food: 5
Service: 5
You're the worst closes at 9 even other places are better
Restaurantji Recommends
To avoid...we asked for 2 wraps for $7.89 with chicken without fried breading and they asked us $27 for the bill!! because the price of the chicken according to the 'very nice' lady changed from 16 to 27 dollars! obviously I didn't collect them, I don't like teasing...if there is a difference it must be on the menu, otherwise let me know first...not even if I had asked for caviar
Atmosphere: 1
Food: 3
Service: 1
This subway makes the best turkey avocado sandwich I have ever eaten. 10 A+ from me!
Vegetarian options: Plenty of food to choose from.
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Subway Club
Franchise store
Atmosphere: 3
Food: 3
Service: 3
Clean and fast stop on our way down south. The service was friendly and expedient. Bathroom was very clean which is a huge plus.
Atmosphere: 5
Food: 5
Service: 5
They couldn’t wrap my wrap right didn’t even bother to cut it or wrap it. I ordered through online and they didn’t warm my
Food: 1
Service: 1
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