Alisal Ice Cream
446 Alisal Rd suite # 5, Solvang
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Love this place has flavors the other ice cream stores don't. Also the bad reviews couldn't be more wrong maybe its cause there old but i loved the staff she was sweet and patient with me even though my tap to pay kept not working and she was completely fine giving out samples to me and others unlike what the reviews say maybe they got new staff but this place is a treat to go to dont let the bad reviews deter you.
Tucked away on Alisal Street, this place delivers solid ice cream and service. Give it a shot if you're in town, it's quite enjoyable to walk the town with some delicious ice cream in hand.
It was really good ice cream and the young woman who served me was very nice and sweet. :)
Extremely rude lady! Never met anyone this rude in ice-cream shop. Please AVOID
12/28/2024 = 5 Star = my kids love it , price okey too .
I went here on the Fourth of July. The patriotism of Denmark and America collided in my veins. I had to go to solvang. Then I decided in Solvang as the day was hot and long tourists buzzing around I decided I needed a creamy treat. Yes. I was recently diagnosed with IBS. But that didn’t matter. I wanted to celebrate this cool town that was built by our founding immigrants and support them. So I decided to go to this ice cream shoppe (I like to spell things the old fashioned way out of respect for the town. It’s all looking like that.)
I finally got my ice cream and it was terribly creamy (in a good way) and the service was bad. And I have to admit, my chocolate shack (what I call my butt) couldn’t handle it and I had to make in the ostrich world porta potty. It was a bad day for me but it was still a great trip overall. Happy fourth.
Average ice cream. Scoops Average.. the lady was not happy to be working. I would have given 5 stars, but this day and age for a store to charge an extra fee for using a credit card is ridiculous.
Atmosphere: 5
Food: 4
Service: 4
Average ice cream. Scoops Average.. the lady was not happy to be working. I would have given 5 stars, but this day and age for a store to charge an extra fee for using a credit card is ridiculous.
The owner is really nice and sweet like the ice cream. She is the best and so is the ice cream. I have to say best ice cream in Solvang. ♥️
Atmosphere: 5
Food: 5
Service: 5
Well you aren’t going to be in business for much longer, are you?
Restaurantji Recommends
If you decide to visit this shop, expect to be met with horrible customer service. They wont allow you to have free samples of the ice cream even when they have a huge sign outside that says they do free samples. And the lady that works there just has very poor attitude. No customer service skills at all. Being in the heart of a huge tourist attraction town you’d expect her to be very friendly so that her business could thrive. Save yourselves the headache and go to a different ice cream shop!
Atmosphere: 1
Food: 1
Service: 1
For a shop that is in the heart of a huge tourist attraction, wouldn’t it be smart to have a good attitude and treat potential paying customers nicely? I guess for this shop owner that’s a big no.
As soon as you enter this shop prepare to be ignored and left standing around waiting and then be rudely asked with attitude if you’re ready to order or not. The lady who I’m assuming is the shop owner didn’t have any enthusiasm about her job and was clearly in a rush to get us out of there. Which prompted us to simply walk out and take our business elsewhere. The ice cream looked sad here anyways.
Atmosphere: 1
Food: 1
Service: 1
Really wouldnt recommend over the other stores in the area. Other stores offer a better experience, better flavors and better customer service. The lady working there was absolutely rude and didnt offer any form of assistance. If youre in the area id avoid this spot and buy elsewhere
Atmosphere: 1
Food: 1
Service: 1
Very rude didn’t acknowledge customers at all just kept cleaning and ignoring us. We were standing there for a while and then simply decided to leave.
Atmosphere: 1
Food: 1
Service: 1
False advertising. "Free sample tasting" but didnt let us. and had poor customer service. I would avoid this spot and try other places in the area that are better.
Atmosphere: 1
Food: 1
Service: 1
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