Wouldn’t let us get more veggies on a sandwich and lady was just rude
Brian Wisdom
Was happy to find a subway near our hotel during our visit to Solvang. We were traveling with a dog and weren’t sure which places were dog friendly upon our arrival. So, I went in while the family waited outside. It was the afternoon on a busy Easter weekend, and only two employees were inside. That being said, they were overwhelmed. As a result, our order wasn’t exactly what we wanted mainly due to them leapfrogging between my order and other customers. That being said, I want to say that they were trying their best so this isn’t to complain about them directly. It was just unfortunate that it was so slammed and chaotic in there and they were doing what they could under trying circumstances. There was not even a manager on duty to help them out with other customers, prep ingredients or even answer the phone for them. The sandwiches were good, we just didn’t get everything we wanted on them due to the situation. I think someone else got double my mustard and mayonnaise in the process. I would go back again, just hope next time, if it’s busy, the employees have some more help.
Cristian Arauz
I ordered a meal of the day and they charged me 19.39. She told me that I didn't say that and that I asked for another number, but that wasn't the case. The thing is that the girl who served me didn't hear well, so I had to repeat that the quality of the food is good, but the service is not good.
Sol Michel
Told me I wasn’t able to add toppings to my sandwich when I’ve ordered the same sandwich before and have been able to add toppings never heard of that rule .
Soada Asadi
We did not have a pleasant experience here. The food itself was good, but the customer service was terrible. The person who was working was rude and completely ignored me at first. Then, she answered my question very unwillingly.
Aaron Pham
Bad customer 😑 😒 🙄...
Sharon Rivera
Went in to get a quick sandwich for dinner. Service was friendly and prompt, as I was the only customer there. The sandwich was fine, as you would expect from Subway. The only drawback was the bread wasn’t that fresh. I attribute that to it probably being baked in the morning and sitting on the shelf all day.
Darel Angulo
Hello, the place is very good, the food too, but the service is very bad. The person who serves is very rude. When her boss is there, she serves you well and speaks Spanish, but when she is alone, she does not speak Spanish and speaks in a very loud tone of voice to the customers. Thank you.
Atmosphere: 4
Food: 3
Service: 1
Jessica Martinez
always go to subway to eat in my lunch break , I never had any complaints of the food or the workers, but this pass 2 or 3 months its just no even pleasant to go there anymore, they have new workers and they are the worse it’s always the same lady with the worse attitude ever , her name it’s alma the first time I didn’t give a lot of attention I thought it’s someone just having a bad day but god every time she gives the worse attitude ever ! She gets mad if you ask for extra veggies and says the it would be extra ! Since went subway charges for extra veggies!, she rushes you even went there’s no line , she just has the worse attitude ever , I had never have an issue in this subway the workers are always super nice and helpful and it’s sad the now I prefer to no even go just so I don’t have deal with the lady and her horrible attitude.
Atmosphere: 1
Food: 5
Service: 1
Yanyan Chen
The service staff seemed to be new to the job. When they put vegetables on my sandwich, they only put 3-4 green peppers and onions in one FL. When I asked for lettuce, they actually said it would cost extra. I have never encountered such a situation, and the theory is meaningless. It is probably the worst experience I have ever had in a subway.
Stopped in and was greeted quickly. Location is clean and ingredients were fresh and crisp. The jalapeño cheese bread that I got was soft and yummy. Very affordable price compared to other subways. Look at how good my sandwich looks, it looks like a Subway ad! Would definitely return!
Vegetarian options: So many vegetables to choose from on your sandwich!
Atmosphere: 5
Food: 5
Service: 5
Eric P
If you want to buy drinks only, don't bother. Go over to Copenhagen Liquor in the next building and get the drinks you want. Lady wanted me to stand at the sandwich order side for drinks? Nah, bye!
Atmosphere: 1
Food: 1
Service: 1
Jhony Ramos
The employees are very bad, the customer service is terrible, I carried a coupon and they discriminated against me for wanting to use them, what I think, if they send coupons why do they get angry when you want to pay for coupons? I do not recommend that anyone buy in this place, they are racist, and it is a tourist place, they know that people will come from anywhere in the world. is incredible!
Atmosphere: 2
Food: 1
Service: 1
Jhony R Ramos
The employees are very bad, the customer service is terrible, I carried a coupon and they discriminated against me for wanting to use them, what I think, if they send coupons why do they get angry when you want to pay for coupons? I do not recommend that anyone buy in this place, they are racist, and it is a tourist place, they know that people will come from anywhere in the world. is incredible!
Jackie C. Yang
Subway is one of the convenient options for takeout in Solvang, but I experienced severe discrimination here. On May 22nd, when I went to purchase a meal, the restaurant wasn't very crowded, though there was a short line. When it was my turn to order, the Subway employee skipped me and asked the person behind me to order. The woman behind me pointed out that I had been in line first, and I also explained that I was ahead of her. The employee didn't believe me and asked the woman again if she had arrived first.
Feeling deeply mistrusted and discriminated against, I asked the Subway employee, "Why?" "Why ask?" She lied, claiming that the woman behind me had raised the issue first, which was not true. The mistake was entirely due to the employee's personal bias. This unpleasant experience ruined my mood, and I left Solvang without buying any souvenirs. Totally forgot!
Wouldn’t let us get more veggies on a sandwich and lady was just rude
Was happy to find a subway near our hotel during our visit to Solvang. We were traveling with a dog and weren’t sure which places were dog friendly upon our arrival. So, I went in while the family waited outside. It was the afternoon on a busy Easter weekend, and only two employees were inside. That being said, they were overwhelmed. As a result, our order wasn’t exactly what we wanted mainly due to them leapfrogging between my order and other customers. That being said, I want to say that they were trying their best so this isn’t to complain about them directly. It was just unfortunate that it was so slammed and chaotic in there and they were doing what they could under trying circumstances. There was not even a manager on duty to help them out with other customers, prep ingredients or even answer the phone for them. The sandwiches were good, we just didn’t get everything we wanted on them due to the situation. I think someone else got double my mustard and mayonnaise in the process. I would go back again, just hope next time, if it’s busy, the employees have some more help.
I ordered a meal of the day and they charged me 19.39. She told me that I didn't say that and that I asked for another number, but that wasn't the case. The thing is that the girl who served me didn't hear well, so I had to repeat that the quality of the food is good, but the service is not good.
Told me I wasn’t able to add toppings to my sandwich when I’ve ordered the same sandwich before and have been able to add toppings never heard of that rule .
We did not have a pleasant experience here. The food itself was good, but the customer service was terrible. The person who was working was rude and completely ignored me at first. Then, she answered my question very unwillingly.
Bad customer 😑 😒 🙄...
Went in to get a quick sandwich for dinner. Service was friendly and prompt, as I was the only customer there. The sandwich was fine, as you would expect from Subway. The only drawback was the bread wasn’t that fresh. I attribute that to it probably being baked in the morning and sitting on the shelf all day.
Hello, the place is very good, the food too, but the service is very bad. The person who serves is very rude. When her boss is there, she serves you well and speaks Spanish, but when she is alone, she does not speak Spanish and speaks in a very loud tone of voice to the customers. Thank you.
Atmosphere: 4
Food: 3
Service: 1
always go to subway to eat in my lunch break , I never had any complaints of the food or the workers, but this pass 2 or 3 months its just no even pleasant to go there anymore, they have new workers and they are the worse it’s always the same lady with the worse attitude ever , her name it’s alma the first time I didn’t give a lot of attention I thought it’s someone just having a bad day but god every time she gives the worse attitude ever ! She gets mad if you ask for extra veggies and says the it would be extra ! Since went subway charges for extra veggies!, she rushes you even went there’s no line , she just has the worse attitude ever , I had never have an issue in this subway the workers are always super nice and helpful and it’s sad the now I prefer to no even go just so I don’t have deal with the lady and her horrible attitude.
Atmosphere: 1
Food: 5
Service: 1
The service staff seemed to be new to the job. When they put vegetables on my sandwich, they only put 3-4 green peppers and onions in one FL. When I asked for lettuce, they actually said it would cost extra. I have never encountered such a situation, and the theory is meaningless. It is probably the worst experience I have ever had in a subway.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Stopped in and was greeted quickly. Location is clean and ingredients were fresh and crisp. The jalapeño cheese bread that I got was soft and yummy. Very affordable price compared to other subways. Look at how good my sandwich looks, it looks like a Subway ad! Would definitely return!
Vegetarian options: So many vegetables to choose from on your sandwich!
Atmosphere: 5
Food: 5
Service: 5
If you want to buy drinks only, don't bother. Go over to Copenhagen Liquor in the next building and get the drinks you want. Lady wanted me to stand at the sandwich order side for drinks? Nah, bye!
Atmosphere: 1
Food: 1
Service: 1
The employees are very bad, the customer service is terrible, I carried a coupon and they discriminated against me for wanting to use them, what I think, if they send coupons why do they get angry when you want to pay for coupons? I do not recommend that anyone buy in this place, they are racist, and it is a tourist place, they know that people will come from anywhere in the world. is incredible!
Atmosphere: 2
Food: 1
Service: 1
The employees are very bad, the customer service is terrible, I carried a coupon and they discriminated against me for wanting to use them, what I think, if they send coupons why do they get angry when you want to pay for coupons? I do not recommend that anyone buy in this place, they are racist, and it is a tourist place, they know that people will come from anywhere in the world. is incredible!
Subway is one of the convenient options for takeout in Solvang, but I experienced severe discrimination here. On May 22nd, when I went to purchase a meal, the restaurant wasn't very crowded, though there was a short line. When it was my turn to order, the Subway employee skipped me and asked the person behind me to order. The woman behind me pointed out that I had been in line first, and I also explained that I was ahead of her. The employee didn't believe me and asked the woman again if she had arrived first.
Feeling deeply mistrusted and discriminated against, I asked the Subway employee, "Why?" "Why ask?" She lied, claiming that the woman behind me had raised the issue first, which was not true. The mistake was entirely due to the employee's personal bias. This unpleasant experience ruined my mood, and I left Solvang without buying any souvenirs. Totally forgot!
Atmosphere: 1
Food: 3
Service: 1
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