Jack in the Box
602 W Napa St, Sonoma
(707) 931-1500
Recent Reviews
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I love the food but the service takes ten hours
The only acceptable food item is the iced coffee. The cashiers are rude and so are the managers. We used to love this place but it has significantly gone down. The employees definitely need more customer service training.
Atmosphere: 1
Food: 1
Service: 1
Update: I did end up going back there a couple times...I guess the main concern would be that it is unpredictable.Will never go to this Jack in the Box again, perhaps any Jack in the Box. Food was not edible. My husband, 7 year old son, and myself all threw out the majority of our food, and had to go home and eat dinner instead.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Two Tacos, Curly Fries
Parking: Estacionamiento ?️ gratuito
Kid-friendliness: Adecuado para niños y toda la familia
Wheelchair accessibility: Tiene acceso para sillas de ruedas ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Número 2 Más Tocino Extra
The cashier was rude & when we got home discovered that one of the boxes was wrong. So we had to make an extra trip to return the box and get the right one. In the meantime the rest of our order got cold.
Atmosphere: 1
Food: 2
Service: 1
Food was fresh and hot... very well put
Atmosphere: 4
Food: 5
Service: 4
The burger was sloppy and cold when I received it.
Atmosphere: 1
Food: 1
Service: 1
Before we order anything we informed the order tacker that we dont eat beef and pork. Still he didnt assisted us with the food and the order we made had pepperoni in it which is indeed pork and beef. When we asked about it they just ignored us and when we asked them about make it without pepperoni they just refused us and said nothing.
Atmosphere: 4
Food: 2
Service: 1
Good service.fast.never forgets napkins or
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: French Fries, Burger, Curly Fries
Food was good, but the wait in the drive thru was a bit long, and the staff was not super friendly. Prices are kind of high for a fast food restaurant though.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: French Fries, Curly Fries, Cheeseburger
Restaurantji Recommends
Food was overcooked or
Food: 1
Recommended dishes: Chicken Sandwich
Terrible service, people seem like they don't want to work, they take care of the order poorly.
Delicious as usual ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger, Curly Fries, Chicken Sandwich
Never got my delivery.
No answer on the phone.
Food was good, but the wait in the drive thru was a bit long, and the staff was not super friendly. Prices are kind of high for a fast food restaurant though.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: French Fries, Curly Fries, Cheeseburger
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