Jack in the Box

602 W Napa St, Sonoma
(707) 931-1500

Recent Reviews

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gary sweeden

seems like nobody has work ethic anymore, quite often when I get late night craving and think I'll go to jacks place is lite up but no one will take my order, sometimes as much as 45 min. before close. if job is to sell food? then where is anybody? very frustrating

Atmosphere: 3

Food: 4

Service: 3

Daniel Miller

Is Jack in the box

Atmosphere: 3

Food: 4

Service: 4

Alena Palamarchuk

This place never stays open till 2am. They always shut it down way earlier. Not fair. We work too and need them to stay open till at least 1.30 lazy lazy lazy

Erich Platz

When did fast food get so expensive!? 3 combo meals upgraded to curly fries was almost $60!!

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Curly Fries, Cheeseburger

Calvin Stevens

Good food Same as every Jack in the box, slow service, atmosphere isn't special at all but it works and is what you paid for. Pretty good.

Atmosphere: 4

Food: 4

Service: 4

Zobe Cruz

In the night they serve soda. With no gas.
The service is bad. They don’t provide receipt

Atmosphere: 1

Food: 1

Service: 1

Mia Benstead

I love the food but the service takes ten hours

Sofia Meza

The only acceptable food item is the iced coffee. The cashiers are rude and so are the managers. We used to love this place but it has significantly gone down. The employees definitely need more customer service training.

Atmosphere: 1

Food: 1

Service: 1

Molly Bonner

Update: I did end up going back there a couple times...I guess the main concern would be that it is unpredictable.Will never go to this Jack in the Box again, perhaps any Jack in the Box. Food was not edible. My husband, 7 year old son, and myself all threw out the majority of our food, and had to go home and eat dinner instead.

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Two Tacos, Curly Fries

Carlos Garcia Zavala

Parking: Estacionamiento ?️ gratuito

Kid-friendliness: Adecuado para niños y toda la familia

Wheelchair accessibility: Tiene acceso para sillas de ruedas ?‍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Combo Número 2 Más Tocino Extra

Sandra Harmon

The cashier was rude & when we got home discovered that one of the boxes was wrong. So we had to make an extra trip to return the box and get the right one. In the meantime the rest of our order got cold.

Atmosphere: 1

Food: 2

Service: 1

Brandon A.

Food was fresh and hot... very well put

Atmosphere: 4

Food: 5

Service: 4

Georgette O'Dell

The burger was sloppy and cold when I received it.

Atmosphere: 1

Food: 1

Service: 1

Pranay Gawas

Before we order anything we informed the order tacker that we dont eat beef and pork. Still he didnt assisted us with the food and the order we made had pepperoni in it which is indeed pork and beef. When we asked about it they just ignored us and when we asked them about make it without pepperoni they just refused us and said nothing.

Atmosphere: 4

Food: 2

Service: 1

Blu Stogsdill

Good service.fast.never forgets napkins or

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: French Fries, Burger, Curly Fries

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