This location Definitely deserves 0 stars all around. When I was waiting in line the gentleman in front of me had specifically said NO mayo on 1 of his sandwiches. The worker put mayo on it! The customer reminded him no mayo that he said no mayo and the worker still questioned why even though he had already stated multiple times why. I should have walked out at this point! I ended up with the other worker taking my order a turkey bacon avacado WRAP. The worker asked if I wanted 6in or 12in and I said I want the wrap! He asked again, confused I said 12in? He asked if I wanted it toasted I said no. When I got closer to the window I see he had given me flat bread…. I said I change my mind please toast this. He smirked and rolled his eyes. After toasted, They asked me what toppings I wanted and had to remind them to put avacado on my turkey bacon avacado WRAP. They charged me extra for the avacado $18.00 for my wrap. DONT GO THERE, GO SOMEWHERE ELSE. Save your time and money and go to McDonalds! Anywhere not there! They are not nice and don’t seam to understand what the customers are asking for.
Atmosphere: 1
Food: 1
Service: 1
D Jeannie
I dont reccomend going here tryed to go in with my family worker spoke little to no English & was giving attitude and mumbling stuff in his language witch made us turn around and leave
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Bissiri
My “wrap” had my ingredients in a tortilla and folded in half.
Lori Struthers
Actully I got no food and would give 0 stars if I could. The guy in there would not take my coupon and was very rude. I was a longtime customer. I understand it's new owners now. I won't be going back.
Daniel Mcfarland
The new owners are extremely rude and argumentative! Purchased two sandwiches from them With a coupon Buy one get one free. We get home and one of the sandwiches had only a few pieces of chicken on the entire foot-long. (both felt extremely light ) This is not the first time that we had bought sandwiches there and thought they were extremely light! After calling and confronting the owner, he was extremely rude and aggressive even got loud with me. he stated that we used a coupon and only paid 14$ for 2 sandwiches what did we expect?! He argued for 15 minutes about only paying $14 for two sandwiches and said no to a refund! That place does not deserve to be in our town of Sonoma That’s for sure! They won’t be getting any business from my family.
Atmosphere: 1
Food: 1
Service: 1
Kayden Rivera
Had someone go in and order for me and was told they were treated rudely plus I was on the phone when they were ordering and I heard them clearly order me WHITE BREAD yet was given GARLIC BREAD.
Atmosphere: 1
Food: 1
Service: 1
abbyrose ladisa
Came in on a Saturday and spent $60 on four sandwiches. The two ladies working there were absolutely miserable and rude. They were constantly speaking in their language and laughing while making our food. They both had serious and disgusted looks on their faces the entire time except when they were laughing and speaking about their customers in whatever language.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Rueda
Don't not buy from here i got a wrap and nachos and it's not worth thr buck I tried to do a refund and they only gave me 6 back and I spent like 30 not happy at all such a waste of money Why is it showing open on Google and website but then when you go to order or want to order it says your closed
Service: 1
Lily Drahn
The drinks were great!
Eduardo Cruz
I do not recommend this place, they charged me $3.45 extra for four ham slides, I do not recommend this place, it is very expensive.They don't give you napkins either. When you order takeout they charge you for the bag, but if you eat inside a restaurant they charge you. More I do not recommend this place, it is very expensive.
This franchise is awful and DECEITFUL. Check your bill, they will charge you for things you didn’t order, even bags. Their cleanliness is highly questionable, as is their food quality / freshness. Sandwiches are underfilled and poorly made. Small town franchise, has a bad reputation, and is struggling with keeping the doors open, so cutting corners everywhere. Save money and your gut health and go to Broadway Market for GREAT sandwiches at a fraction of the price.
Atmosphere: 1
Food: 1
Service: 1
Ramon Cortez
Great attention
Atmosphere: 5
Food: 5
Service: 5
Chris Plexico
This place is getting worse every time I go there.
meeksdigital
If you want an over-priced sandwich made with zero effort by employees who can’t understand English — even the names of basic ingredients — under the supervision of an owner who encourages the most minimal use of old-looking, slimy toppings, then this is your place!I’m not sure why I bothered giving them a second chance. Don’t let the newly face-lifted interior fool you - this subway location is sub-par and should be avoided at all costs.
Atmosphere: 1
Food: 1
Service: 1
Logan Smith
The knife to cut the sandwich was not properly cleaned and left another ingredients residue all over my sandwich. The lettuce was old and turning brown. There was just nothing really going on like the atmosphere was dead.
This location Definitely deserves 0 stars all around. When I was waiting in line the gentleman in front of me had specifically said NO mayo on 1 of his sandwiches. The worker put mayo on it! The customer reminded him no mayo that he said no mayo and the worker still questioned why even though he had already stated multiple times why. I should have walked out at this point! I ended up with the other worker taking my order a turkey bacon avacado WRAP. The worker asked if I wanted 6in or 12in and I said I want the wrap! He asked again, confused I said 12in? He asked if I wanted it toasted I said no. When I got closer to the window I see he had given me flat bread…. I said I change my mind please toast this. He smirked and rolled his eyes. After toasted, They asked me what toppings I wanted and had to remind them to put avacado on my turkey bacon avacado WRAP. They charged me extra for the avacado $18.00 for my wrap. DONT GO THERE, GO SOMEWHERE ELSE. Save your time and money and go to McDonalds! Anywhere not there! They are not nice and don’t seam to understand what the customers are asking for.
Atmosphere: 1
Food: 1
Service: 1
I dont reccomend going here tryed to go in with my family worker spoke little to no English & was giving attitude and mumbling stuff in his language witch made us turn around and leave
Atmosphere: 1
Food: 1
Service: 1
My “wrap” had my ingredients in a tortilla and folded in half.
Actully I got no food and would give 0 stars if I could. The guy in there would not take my coupon and was very rude. I was a longtime customer. I understand it's new owners now. I won't be going back.
The new owners are extremely rude and argumentative! Purchased two sandwiches from them With a coupon Buy one get one free. We get home and one of the sandwiches had only a few pieces of chicken on the entire foot-long. (both felt extremely light ) This is not the first time that we had bought sandwiches there and thought they were extremely light! After calling and confronting the owner, he was extremely rude and aggressive even got loud with me. he stated that we used a coupon and only paid 14$ for 2 sandwiches what did we expect?! He argued for 15 minutes about only paying $14 for two sandwiches and said no to a refund! That place does not deserve to be in our town of Sonoma That’s for sure! They won’t be getting any business from my family.
Atmosphere: 1
Food: 1
Service: 1
Had someone go in and order for me and was told they were treated rudely plus I was on the phone when they were ordering and I heard them clearly order me WHITE BREAD yet was given GARLIC BREAD.
Atmosphere: 1
Food: 1
Service: 1
Came in on a Saturday and spent $60 on four sandwiches. The two ladies working there were absolutely miserable and rude. They were constantly speaking in their language and laughing while making our food. They both had serious and disgusted looks on their faces the entire time except when they were laughing and speaking about their customers in whatever language.
Atmosphere: 1
Food: 2
Service: 1
Don't not buy from here i got a wrap and nachos and it's not worth thr buck I tried to do a refund and they only gave me 6 back and I spent like 30 not happy at all such a waste of money
Why is it showing open on Google and website but then when you go to order or want to order it says your closed
Service: 1
The drinks were great!
I do not recommend this place, they charged me $3.45 extra for four ham slides, I do not recommend this place, it is very expensive.They don't give you napkins either. When you order takeout they charge you for the bag, but if you eat inside a restaurant they charge you. More I do not recommend this place, it is very expensive.
Service: 1
Restaurantji Recommends
This franchise is awful and DECEITFUL. Check your bill, they will charge you for things you didn’t order, even bags. Their cleanliness is highly questionable, as is their food quality / freshness. Sandwiches are underfilled and poorly made. Small town franchise, has a bad reputation, and is struggling with keeping the doors open, so cutting corners everywhere. Save money and your gut health and go to Broadway Market for GREAT sandwiches at a fraction of the price.
Atmosphere: 1
Food: 1
Service: 1
Great attention
Atmosphere: 5
Food: 5
Service: 5
This place is getting worse every time I go there.
If you want an over-priced sandwich made with zero effort by employees who can’t understand English — even the names of basic ingredients — under the supervision of an owner who encourages the most minimal use of old-looking, slimy toppings, then this is your place!I’m not sure why I bothered giving them a second chance. Don’t let the newly face-lifted interior fool you - this subway location is sub-par and should be avoided at all costs.
Atmosphere: 1
Food: 1
Service: 1
The knife to cut the sandwich was not properly cleaned and left another ingredients residue all over my sandwich. The lettuce was old and turning brown. There was just nothing really going on like the atmosphere was dead.
Atmosphere: 1
Food: 1
Service: 1
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