Cool Beans Creamery & Deli

I am not usually a sandwich person but this place has me craving them! Every item I’ve ordered has yet to disappoint me. The sandwiches are creative and balance the right amount of sweet and savory. They also support local artists and sell their display pieces!

Atmosphere: 5

Food: 5

Service: 5

Cowboy Candy shmear was da bomb!

Atmosphere: 4

Food: 5

Service: 5

The food took a long time. Sandwich came with no meat-missing turkey-entirely wrong sandwich received. Substituted the chai without asking. First time trying and will be the last.

Replying to owners unprofessional response: I wanted to share my recent experience with my first time order, as I believe feedback can help improve service for your customers in the future.

Unfortunately, no, one sandwich was missing turkey entirely, which was disappointing and not what I paid for. It was a veggie sandwich only. See picture. I received the wrong sandwich completely. Your menu states this sandwich has turkey etc on it-Sierra Crow. Not sprouts and onions and cucumbers which it came with.

When substitutions occur, especially for allergies, it’s important to communicate those changes clearly and directly. If an item is unavailable, a cancellation would have been preferable. I have been contacted by businesses before for being out of items. Or they’ll just cancel it. It’s not okay to charge someone for something they didn’t order.

I understand that delays can happen, but this order took over an hour, and the prep time kept changing and getting pushed. As locals, we value good service and quality food, and I believe enhancing customer service could make a significant difference. But I’m sure this feedback will fall on deaf ears. As I see you’re not open to it from your initial response. You got your money. I see that’s all that matters in your eyes. We won’t be back and I definitely won’t have nice things to say about this place to others, when asked.
Thank you.

Food: 1

Service: 1

Awesome place for sandwiches and ice cream! Outdoor seating, cozy indoor seating. Sandwiches are great and inexpensive.

Atmosphere: 5

Food: 5

Service: 5

Best sandwich in South Tahoe!

Atmosphere: 5

Food: 5

Service: 5

We stopped by here to get a sandwich, but had no idea it would be the best sandwich ever! We split a Sierra Crow. OMG! Going back today for a whole one for each of us!

Atmosphere: 5

Food: 5

Service: 5

Affordable sandwiches and the owner is sweet

Atmosphere: 5

Food: 5

Service: 5

Great tuna melts! On the way back from Tahoe we found this gem. Didn't have high expectations but was better than bay area tuna melts. I got mine on gluten free bagel and without cheese and that was excellent too. Hubby got his the regular way and it was really good. Not sure which bread they used but seemed like they make it in house, it was that fresh.

Kids got grilled cheese and ate without complaining.

Ice creams we tried: almond pistachio, butter pecan, cookies and cream. All very good.

The place has holiday decor and gives a very cozy vibe.

Dietary restrictions: Gluten free bagel available
Ordered tuna melt without cheese to make it dairy free.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Downtown Tuna Melt, Kids' Grilled Cheese

Amazing food and great portions! I’m not normally one to get adventurous on a menu but there hasn’t been a thing that I haven’t absolutely loved yet!
The staff is always kind and courteous and food comes out reasonably fast, even with a full shop! It’s become our groups go to stop when coming and going into the area!!

Kid-friendliness: Plenty of games around, ice cream, and a tv in the corner!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Goat

Closed well before 8 pm. Tried to call but no answer or message ?

Service: 1

A Sierra gem. Wonderful sandwiches and delightful staff - their bubbly positivity is worth stopping here even if you aren’t hungry!

For those allergic to wheat, they have gluten-free “everything” bagels and wraps. I had “The Goat” on a gluten-free bagel and it was fantastic.

Dietary restrictions: For those allergic to wheat, they have gluten-free “everything” bagels and wraps. I had “The Goat” on a gluten-free bagel and it was fantastic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Goat, Sierra Crow

Delicious sandwiches, nice ambiance, great service.

Atmosphere: 5

Food: 5

Service: 5

The food is amazing! So flavorful. Quick service too.

Atmosphere: 5

Food: 5

Service: 5

Great place for a quick bite or ice cream. Super friendly staff!

Atmosphere: 5

Food: 5

Service: 5

One of the best pastrami sandwiches I had in a while.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Kicker