Starbucks

Rude, rude, rude, dark haired girl at the end of the counter. December 26 at 3:30
Before we ordered it online, we asked her by showing her my phone to see if we were at the right location and she said yes and then we ordered it after waiting 20 minutes. she’s like oh this is the wrong location I said can you make it here? She said no you have to walk. So walk in the rain on the other side of the village across the street around the corner and now we’re late for our movie. And she even said oh it’s just a mocha? And still would not make it for us.

Like what’s it gonna cost you to remake it $.20.

I come here a lot and drop money every time I ever come if I need to use the Wi-Fi or have a place to sit for an hour or two. I always practice capitalism and purchase a drink or pastry in exchange for the privilege of the atmosphere and the wireless, I have purchased a reusable cup from this location. I work in the community. The small brown eyed girl who came up to assist during the rush about 20 minutes ago refused to make me a water from the triple reverse osmosis filter that Starbucks loves to brag about having. When I ordered a food item and a venti ice water she just didn’t want to make it and said they have emergency free water in the lobby. I said I would like them to make it so I can take it with me after I eat. I told her I can tip her if she wants because she was making a big deal even though it’s her job. Then she grabs a cup puts ice in it and right in front of me pours sink water in it then hands it to me and tells me to have a good day.After tasting it I can taste it is off and so I have to go back up to the counter and I ask if Starbucks still has their triple filter water tap or if that’s discontinued and that I would really prefer that water and that the sink water she gave me tastes weird. She still refuses to just do her job and gives more pushback saying that the water she gave me should be filtered.

At this point I had to admit I am a former Starbucks employee and I ask if they got rid of their water tap in the back or what. She says no and then finally when another customer was in earshot she stopped trying to force me to drink sink water and got me the water i had asked for the whole time out of the triple filter line that Starbucks employees are actually supposed to use for customers. I watched her get a new cup and walk next to the milk aerator and pull from the correct water line finally but she made me argue with her and was being lazy and kind of rude.

Customer is always right? Lots of business in SLT seems to have pushy employees who don’t listen to customers and then act aggressively which is anti-capitalist

Atmosphere: 2

Food: 3

Service: 1

Coffee was great with sandwich. Staff was nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Coffee was good and service was great. Atmosphere was excellent to spend some quality time.

Atmosphere: 4

Food: 4

Service: 4

Why is this place so dark?
Not the friendliest Starbucks I've been in.

They always were nice, treated us Texans great!

Food: 5

Service: 5

This is next to heavenly valley Gondola. It’s off season so it’s not busy at all. It’s pretty empty. When I picked up my online order there were noCustomers In store but had at least 2 workers. I ordered steel cut oats and it didn’t come with any blueberries which is standard for order. Plus my drink was sub-standard (missing ingredients). The workers seem really sweet but given how easy it should have been to complete the order in full it was disappointing.i tried calling them three times but no one picked up. It’s the least busy store in area. The Starbucks south is bustling and they picked up after 2 rings. south store even took time to look up my order but told me my order was placed at different store. Heavenly Valley (next to Gondola)

Atmosphere: 4

Food: 5

Service: 2

My drink wasn't done well

Atmosphere: 1

Food: 2

Service: 1

Very nice ! Good service

Really great service!

Atmosphere: 4

Food: 5

Service: 5

My drink wasn't done

Atmosphere: 1

Food: 2

Service: 1

My drink wasn't done

Atmosphere: 1

Food: 2

Service: 1

Girl at register was rude and not helpful at all.

Atmosphere: 1

Food: 1

Service: 1

Hot coffees warm breakfast in Winter day. Lovely.

Atmosphere: 4

Food: 4

Service: 4

My wife order a caramel macchiato for me n it taste really bad… the barista told me that they put vanilla instead of caramel! So then its not caramel macchiato!

Atmosphere: 1

Food: 1

Service: 1