Jack in the Box

201 S Spruce Ave, South San Francisco
(650) 379-6541

Recent Reviews

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Alicia Reyes

Please let the staff to cook to order everything stale not fresh and not crispy fish sandwich 😫

Atmosphere: 3

Food: 1

Service: 3

Sof San alc

There are many delays in serving customers. They need people with a good attitude who serve quickly and are agile because they have several customers to serve, but there are many delays due to a lack of faster service. There are many people working, but they don't do things quickly, and people get bored of waiting and waiting.

There is a lot of delay in serving customers, they have to have people with a good attitude who serve quickly and are agile because they have several customers to serve but there is a lot of delay due to lack of being faster with the service, there are a lot of people working but they don't do things quickly people get bored of waiting and waiting

Atmosphere: 1

Food: 1

Service: 1

Faisal

Crowding and indifference to the customer

Atmosphere: 2

Food: 2

Service: 2

Zachary Hollenbeck

Menu not up to date. Half the things are unavailable.

Atmosphere: 1

Food: 2

Service: 1

Adrienne Phillips

Waited at the counter for 5 minutes. Three workers saw me. Not a single person at the counter acknowledged me to take my order. They were so absorbed with their work and the drive thru.

Atmosphere: 1

Food: 1

Service: 1

Nate Bautista

Employees don't acknowledge your presence. took about 10min before someone even asked me if I needed assistance. I tried to get someone's attention to pick up my order but was ignored. It wasn't until another person came on their shift that I was asked for help. Keep in mind I had ordered ahead and waited 25min for my order. So 10min before I was acknowledged another 15 for get my order.

Wheelchair accessibility: Yes wheel chair accessible

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Fries, Tacos 2, Ultimate Cheeseburger

Cafe Echelon

Went here to order food for my kids and wife and my order was missing things and my fries were cold. My kids never complain about Jack n box but tonight they only ate part of it and complained that they didn’t have there other items. Very disappointed and staff appeared to be joking around about something

Terry jones

Just watched the cook wipe her nose on the back of her glove and then proceeded to grab fry’s and prep food without changing gloves .

T W

Sat in drive thru for 45min.

Atmosphere: 1

Food: 1

Service: 1

Mayra Castillo

It’s Jack in the box in the city. Kind of small, not much seating, no drive thru. I come for curly fries and ranch dip.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Fries, 5pc Crispy Chicken Strips, Tiny Tacos

Dan

The only Jack in a Box around the area, old looking store, lines are typically long and take some time to get your food, but still not bad

Atmosphere: 3

Food: 4

Service: 4

Mike Ramirez

Decent JB.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: 3pc Waffle Sticks, Jumbo Jack, Breakfast Sandwich, Ultimate Cheeseburger, Mini Tacos, 5pc Crispy Chicken Strips

Chuck H

First time and only time at this restaurant. Absolutely no sense of urgency to get orders out. I had ordered on the app and had come in to pick up. They had me wait for 20 min to get my food. They kept skipping my number until finally manager asked in spanish why i was standing there for so long. Another employee answered "we dont have the flavor he wants for his shake." This was the only reason why nobody would give me my order which i had noticed had been sitting there since about i walked in. Restaurant was dirty as well.

Atmosphere: 3

Food: 4

Service: 1

Maria Padilla

Nice atmosphere good food

Atmosphere: 5

Food: 5

Service: 5

P N

First of all, give all the staff here raises!!! They set standards for fast food restaurants and make sure you’re taken care of. They always take the time to small talk with me and ask how I’m doing! Thank you for your care after my late nights at work!!!

Atmosphere: 5

Food: 5

Service: 5

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