Raymond's Sourdough Bread Outlet

This a local treasure. I grew up on the peninsula. Raymond's bread was always a special treat. Best sourdough in the bay, imo. Fight me. 😁

Atmosphere: 5

Food: 5

Service: 5

I recently visited Raymond’s Bread Outlet after being introduced to their brown and serve rolls, which were gifted to me. These rolls reminded me of the classic San Francisco sourdough found in the city's best restaurants, particularly in areas like North Beach and Fisherman's Wharf.

Upon arriving, my first impression was the inviting aroma of fresh bread. The shelves weren't fully stocked, possibly due to the timing of our visit since they restock fresh bread hourly. Despite this, I was eager to return for those delicious brown and serve sourdough rolls and to try the mini baguettes (brown and serve) found in the fridge. There were also just baked on the shelf baguettes and raisin bread available, along with bargain bags of Dutch crunch sandwich rolls for just $3.

Initially planning to spend around $20, I ended up spending nearly $50 as my mom also selected some various baguettes. At home, I tried the raisin bread, which was delightful, especially toasted with a bit of butter. The brown and serve rolls were perfect, but I noticed the baguettes had a different crust texture and density, lacking the sourdough flavor I was hoping for. It's best to eat or freeze them quickly for heating later, as the crust hardens fast by end of day.

Most items were priced individually or two for a deal, such as $6. However, I encountered confusion with the checkout process. When reviewing the receipt after I drove away, I noticed discrepancies: for instance, we purchased a $3 bag of Dutch crunch rolls, but the receipt showed three bags instead. Additionally, the baguettes were listed incorrectly on a separate line with a different description, despite being the same item. I don't understand why they don't just ring up everything the same way instead of listing one item that is exactly the same on a different description line. Even though the overall charge was correct, it should be better organized when ringing up items to match what you're purchasing. This mix-up caused unnecessary confusion, making me double-check my total to ensure accurate billing.

Unfortunately, the customer service was lacking. There was no friendly welcoming assistance or guidance when we entered, and the cashier didn’t offer a bag without asking despite our large purchase. Although the total charge was correct, the mismatched line items on the receipt added to the overall disappointing customer service experience.

Overall, the bread quality is good, though I wasn't impressed with the long baguettes. I'll return for the brown and serve sourdough rolls and plan to try the mini baguettes next time. The raisin bread is a must-have, perfect for breakfast.

**The owner is responding asking what location? well my understanding is there’s only one that is baking the bread every hour on the hour and that is the outlet in South San Francisco at 151 S Spruce. This is the one I visited and it seems from other past reviews other people have had the same negative experience with the girls (staff) at the counters not being great at Customer Service.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Sour Round - Small ½ lb, Sourdough Bread, Dutch Crunch Deli Sandwich Roll 6pk, Raisin Bread

This is not a restaurant, it’s a place to buy bread items.

Atmosphere: 5

Food: 5

Service: 5

Great sourdough bread

Atmosphere: 5

Food: 5

Service: 5

Small little shop that is baking fresh sourdough all day so you can always get a hot loaf prices run between 1- $10. Smells amazing inside

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baguette, Sourdough Bread, Artisan Cookies, Dutch Crunch Baguette - Large 1 lb

Sourdough was the best now it ruined my Thanksgiving smh so sad we tasted no sour in this dough.. Not it anymore

The girls need costumer service training it feels they dont like there job but i love the bread worth coming back just hope i see an improvement on the staff the South San Francisco on Spruce avenue

Atmosphere: 2

Food: 4

Service: 1

Sourdough Breads galore, cookies, and pastries! Oh My! Decisions Decisions on the fresh pastries and cookies! Trued them all. So good! The breads are delishes!

Parking: Plenty of parking.

Kid-friendliness: Kids will want all of the above pastries and cookies! Warning will Roger's!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Bread, Baguette, Assorted Pastries, Sour Round - Small ½ lb, Chocolate Croissant, Muffins, Sour Baguette - Mini ½ lb, Wheat Bread Sliced, Sweet Deli Sandwich Roll 6pk, Bag of Bread Misc, Chocolate Chip Cookie, Italian Sub, Cookies, Artisan Cookies, Dutch Crunch Deli Sandwich Roll 6pk, Raisin Bread, Sour Baguette - Mini ½ lb 2pk, Dutch Crunch Baguette - Large 1 lb, Apple Strudel

Great Sourdough and pastries!

The girls need costumer service training it feels they dont like there job but i love the bread worth coming back just hope i see an improvement on the staff the South San Francisco on Spruce avenue

Atmosphere: 2

Food: 4

Service: 1

rubbish sourdough, supermarket style at artisan prices

No preservatives in the bread.Raymond makes more healthier bread, in my opinion. Then, anyone else in the SFO Bay area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Bread

Walked in and smiled and the cashier rolled her eyes. Cashier lady was rude and kept making faces at us like we were annoying her just shopping for our bread. Love the bread. Not coming back though because of how she made us feel for the 3 min we were I the store. Do better.

Atmosphere: 1

Food: 5

Service: 1

Walked in and smiled and the cashier rolled her eyes. Cashier lady was rude and kept making faces at us like we were annoying her just shopping for our bread. Love the bread. Not coming back though because of how she made us feel for the 3 min we were I the store. Do better.

Atmosphere: 1

Food: 5

Service: 1

Super fresh bread, high end price for bread

Atmosphere: 5

Food: 5

Service: 5