I ordered a 20 piece boneless and you give me 17 the one piece that was a quarter of a piece that was all breading doesn't count or it would of been 18. The corn was also not cooked all the way and I ordered 10 of them so yay me. You can count to 4 though that is clear cause I did get get all my ranch cups and 4 pieces of each flavor. Feel free to reach out so I can tell you where to send my refund gift card of $33 you essentially stole from me shorting me chicken and giving me raw corn.
Atmosphere: 1
Food: 1
Service: 1
Vincent Suen
Out of all the restaurants I’ve delivered… this is the first restaurant that I’ve experienced where a driver that’s picking up a delivery cannot use the restroom… SMH… not surprised with all these recent poor ratings…
Atmosphere: 1
Food: 1
Service: 1
Rodolfo Quant
Bad customer service at this location, they never have ice, and coke always taste like nothing
Service: 1
Hayden Morrison
Just went there. Was told my order would be ready in 5 minutes- waited 10 until I noticed that one of the bags that was there SINCE I WALKED IN had my name on it. I asked, and the lady just laughed and handed me the bag. I asked why she told me it wasn’t ready when it actually was, and she just walked away and ignored me.
NEVER going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Eliza Reese Quetingco
“Sophia” more specifically the girl working night shift on the night of July 11, 2025 to July 12, 2025, purposefully left the phone on the counter with us on the other end for 20+ minutes after answering because we called in to check in on an online order that wasn’t processed. She didn’t even leave us on hold we could hear people speaking, movement AND the music on our end as we were ignored. It took so long that we had to drive over to this location to see what the issue was with our order and she pretended to not be the one that answered our call and that there wasn’t an order to begin with. When we questioned why she answered our call and left the phone on the counter, she pretended like she didn’t know what we were talking about and when we continued to as who answered the call, she hung up the phone sitting behind the register right in front of us. (The most recent screenshot isn’t even the longest we were left on the counter). We now have to go back tomorrow morning to figure out how to get refunded but I want to emphasize that the service here SUCKS . Pick ANY OTHER Wing Stop to order from because if they aren’t willing to communicate on the phone and just ignore you they definitely won’t make your food well. Listen to all the 1 star reviews and pick a different location.
Service: 1
Nick Lambourne
Soda machine is dead but I ordered on line! no staff. Bad attitudes and over cooked cold chicken.
Food: 1
Service: 1
Candie Bandie
I think these people PURPOSEFULLY mess up DoorDash orders here. They NEVER toss their chicken in enough seasoning or sauce. They over cook the chicken. They ALWAYS forget something, rather it’s a drink or sauces you’ve paid for. And I tip well to my dasher so I have a right to complain. My dashers are usually fine. It’s this damn restaurant.
Atmosphere: 1
Food: 2
Service: 1
Khufu Ptah
Soda machine was out of flavor/syrup , bathroom out of toilet paper and they forgot to bag up my 6 ranch I had to go back in and ask for …. All after I waited 15mins for an order that should of been completed and waiting on my arrival
Atmosphere: 1
Food: 2
Service: 1
Arason Anton
I had a great experience at Wingstop thanks to Ivan. He was friendly, professional, and made sure everything was perfect with my order. His attention to detail and positive attitude really stood out. It’s clear that he cares about providing great customer service. If you’re visiting this Wingstop, Ivan is definitely someone who will make your experience better. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Andres Mazo
Terrible workers, terrible service, orders take too long
I can never order as it takes 16 to 21 minutes to make my order. I have a 30 min lunch.
Samiya Yesmin
Good crispy juicy chicken. Not to spicy at all. Mango harbenero was little spicy. Rest are all nice flavor but nothing is asian hot. We tried Mango harbenero, cajun, Korea bbq and hot honey flavors. Honey one was blah.. skip it. The rest were gooood! Great fries!! Omg best
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings, French Fries, Seasoned Fries, Chicken Sandwich, 15 PC Meal for 2
Jaowsa
Everytime that I order from here, they always screw up my food. Incorrect items, missing items, not enough items. Would rather go to the one in milbrae even if its farther away.
Atmosphere: 1
Food: 3
Service: 1
Lily Ramirez Herrera
11/15/24 They close at 1 am and I went at 12:35 and they didn’t want to take my order because they wanted to leave I guess, and if the app says they are open until 1 am they have to take order and I asked for her name and she said there was not need WFT !!!!!! Seriously that’s your customer service ???
Atmosphere: 1
Food: 1
Service: 1
Jacquiline Cerezo- Osorio
This wingstop location, not only the staff gives attitude, but they always serve my food late. I will always order online, and it will say ready in 16-21 minutes, so I will come and pick it up after 20 minutes. I get to the counter, and they will just start cooking my order. I will always have to wait extra 10 minutes. I find it very unprofessional and the staff won't even apologies for it.
I ordered a 20 piece boneless and you give me 17 the one piece that was a quarter of a piece that was all breading doesn't count or it would of been 18. The corn was also not cooked all the way and I ordered 10 of them so yay me. You can count to 4 though that is clear cause I did get get all my ranch cups and 4 pieces of each flavor. Feel free to reach out so I can tell you where to send my refund gift card of $33 you essentially stole from me shorting me chicken and giving me raw corn.
Atmosphere: 1
Food: 1
Service: 1
Out of all the restaurants I’ve delivered… this is the first restaurant that I’ve experienced where a driver that’s picking up a delivery cannot use the restroom… SMH… not surprised with all these recent poor ratings…
Atmosphere: 1
Food: 1
Service: 1
Bad customer service at this location, they never have ice, and coke always taste like nothing
Service: 1
Just went there. Was told my order would be ready in 5 minutes- waited 10 until I noticed that one of the bags that was there SINCE I WALKED IN had my name on it. I asked, and the lady just laughed and handed me the bag. I asked why she told me it wasn’t ready when it actually was, and she just walked away and ignored me.
NEVER going to this location again.
Atmosphere: 1
Food: 1
Service: 1
“Sophia” more specifically the girl working night shift on the night of July 11, 2025 to July 12, 2025, purposefully left the phone on the counter with us on the other end for 20+ minutes after answering because we called in to check in on an online order that wasn’t processed. She didn’t even leave us on hold we could hear people speaking, movement AND the music on our end as we were ignored. It took so long that we had to drive over to this location to see what the issue was with our order and she pretended to not be the one that answered our call and that there wasn’t an order to begin with. When we questioned why she answered our call and left the phone on the counter, she pretended like she didn’t know what we were talking about and when we continued to as who answered the call, she hung up the phone sitting behind the register right in front of us. (The most recent screenshot isn’t even the longest we were left on the counter). We now have to go back tomorrow morning to figure out how to get refunded but I want to emphasize that the service here SUCKS . Pick ANY OTHER Wing Stop to order from because if they aren’t willing to communicate on the phone and just ignore you they definitely won’t make your food well. Listen to all the 1 star reviews and pick a different location.
Service: 1
Soda machine is dead but I ordered on line! no staff. Bad attitudes and over cooked cold chicken.
Food: 1
Service: 1
I think these people PURPOSEFULLY mess up DoorDash orders here. They NEVER toss their chicken in enough seasoning or sauce. They over cook the chicken. They ALWAYS forget something, rather it’s a drink or sauces you’ve paid for. And I tip well to my dasher so I have a right to complain. My dashers are usually fine. It’s this damn restaurant.
Atmosphere: 1
Food: 2
Service: 1
Soda machine was out of flavor/syrup , bathroom out of toilet paper and they forgot to bag up my 6 ranch I had to go back in and ask for …. All after I waited 15mins for an order that should of been completed and waiting on my arrival
Atmosphere: 1
Food: 2
Service: 1
I had a great experience at Wingstop thanks to Ivan. He was friendly, professional, and made sure everything was perfect with my order. His attention to detail and positive attitude really stood out. It’s clear that he cares about providing great customer service. If you’re visiting this Wingstop, Ivan is definitely someone who will make your experience better. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Terrible workers, terrible service, orders take too long
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I can never order as it takes 16 to 21 minutes to make my order. I have a 30 min lunch.
Good crispy juicy chicken. Not to spicy at all. Mango harbenero was little spicy. Rest are all nice flavor but nothing is asian hot.
We tried Mango harbenero, cajun, Korea bbq and hot honey flavors. Honey one was blah.. skip it. The rest were gooood!
Great fries!! Omg best
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings, French Fries, Seasoned Fries, Chicken Sandwich, 15 PC Meal for 2
Everytime that I order from here, they always screw up my food. Incorrect items, missing items, not enough items. Would rather go to the one in milbrae even if its farther away.
Atmosphere: 1
Food: 3
Service: 1
11/15/24 They close at 1 am and I went at 12:35 and they didn’t want to take my order because they wanted to leave I guess, and if the app says they are open until 1 am they have to take order and I asked for her name and she said there was not need WFT !!!!!! Seriously that’s your customer service ???
Atmosphere: 1
Food: 1
Service: 1
This wingstop location, not only the staff gives attitude, but they always serve my food late. I will always order online, and it will say ready in 16-21 minutes, so I will come and pick it up after 20 minutes. I get to the counter, and they will just start cooking my order. I will always have to wait extra 10 minutes. I find it very unprofessional and the staff won't even apologies for it.
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