There was a long line. 3 employees and only one serving at a time. I waited in line for 20 mins and decided just to get a couple quarts. Took the tubs to the register and was told I would need to wait in line until I was next. Not very efficient. Would make sense to have one on the register while the other 2 were serving. Maybe it's just me. But, i dont think the store is being ran very well. Tables and chair need attention as well. This place may just be under staffed. Could be better.
Atmosphere: 2
Food: 5
Service: 1
Ron Weis
Parking: 10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 2 Scoop Sundae
Eric H.
Good service and always reliable for good tasting ice cream. The employees seem to be in good cheer and the place is clean.
azuki
This is about the employees but one employee in particular there was probably one of the best and coolest employees I've seen at this baskin robbins in a while. She really wanted to make sure I was happy with the ice cream I chose and was willing to give me samples to try before settling on one flavor. And I think I have a new favorite now. She proceeded to ask me my usual favorite flavors to give me better recommendations and I can say, she gives the best ones. She knows her stuff for sure I think the name on her hat said Angel. Angel if that's correct, this is for you :)
Sara Moreno
First of all, I must say I had a really good experience in your establishment! While I was there I witnessed a transient come and just be such a nuisance and very inappropriate and rude towards the staff. One employee in particular was so cool and calm thru the whole situation and really stood out to me ! She was able to descalate the situation and make sure no customer were harmed in the process! Before checking out I read her name off her hat. ANGEL if you read this, your awesome! Keep up the good work young lady!
Pam Lasiter
Had the new cold brew flavor. It was very good.
Troy T.
This place is the worst. Customer service is THE worst! There was a line of 4 people and three workers. 1 was working on customers. The other two were TRYING to avoid serving customers. Literally took 10 min!
Iris P.
Always have good service and help us really quick. Fantastic tasting ice cream. Worth treating yourself to!
A D
Very poor service the refused to make any even tho they still had a hour plus left open dont go there very rude i wisj they close this one down or at least fire the staff and hire people who want to do their job. This isnt the first time something like this has happened.
Stephy D.
Omg the Oreo Cappuccino Blast is So Yummy! But Wait... Andres always, always makes it EXTRA SPECIAL. DELICIOUS! So if you come to this location looking for a nice cold treat. This is the man to see! Good job!
The way the store has the line set up is ridiculous. Staff are extremly rude and disrespectful to potential customers. I wish the shop that had been on Pershing Avenue hadn't shut down as that location was much more friendly.
Katie Jenkins
Bought 2 cakes... fast & friendly
Jerry Urbina
Busy but overall great and friendly service
Juneve Kimble
Yes! They had my husband's favorite ice cream, Lemon Custard. When it's gone for the season, it's gone. ???
Savannah R.
I love to go to Baskin-Robbins mainly for the Oreo Milkshake. The staff members blend it to perfection and it always tastes delicious.
There was a long line. 3 employees and only one serving at a time. I waited in line for 20 mins and decided just to get a couple quarts. Took the tubs to the register and was told I would need to wait in line until I was next. Not very efficient. Would make sense to have one on the register while the other 2 were serving. Maybe it's just me. But, i dont think the store is being ran very well. Tables and chair need attention as well. This place may just be under staffed. Could be better.
Atmosphere: 2
Food: 5
Service: 1
Parking: 10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 2 Scoop Sundae
Good service and always reliable for good tasting ice cream. The employees seem to be in good cheer and the place is clean.
This is about the employees but one employee in particular there was probably one of the best and coolest employees I've seen at this baskin robbins in a while. She really wanted to make sure I was happy with the ice cream I chose and was willing to give me samples to try before settling on one flavor. And I think I have a new favorite now. She proceeded to ask me my usual favorite flavors to give me better recommendations and I can say, she gives the best ones. She knows her stuff for sure I think the name on her hat said Angel. Angel if that's correct, this is for you :)
First of all, I must say I had a really good experience in your establishment! While I was there I witnessed a transient come and just be such a nuisance and very inappropriate and rude towards the staff. One employee in particular was so cool and calm thru the whole situation and really stood out to me ! She was able to descalate the situation and make sure no customer were harmed in the process! Before checking out I read her name off her hat. ANGEL if you read this, your awesome! Keep up the good work young lady!
Had the new cold brew flavor. It was very good.
This place is the worst. Customer service is THE worst! There was a line of 4 people and three workers. 1 was working on customers. The other two were TRYING to avoid serving customers. Literally took 10 min!
Always have good service and help us really quick. Fantastic tasting ice cream. Worth treating yourself to!
Very poor service the refused to make any even tho they still had a hour plus left open dont go there very rude i wisj they close this one down or at least fire the staff and hire people who want to do their job. This isnt the first time something like this has happened.
Omg the Oreo Cappuccino Blast is So Yummy! But Wait... Andres always, always makes it EXTRA SPECIAL. DELICIOUS! So if you come to this location looking for a nice cold treat. This is the man to see! Good job!
Restaurantji Recommends
The way the store has the line set up is ridiculous. Staff are extremly rude and disrespectful to potential customers. I wish the shop that had been on Pershing Avenue hadn't shut down as that location was much more friendly.
Bought 2 cakes... fast & friendly
Busy but overall great and friendly service
Yes! They had my husband's favorite ice cream, Lemon Custard. When it's gone for the season, it's gone. ???
I love to go to Baskin-Robbins mainly for the Oreo Milkshake. The staff members blend it to perfection and it always tastes delicious.