Burger King
Burger King, 619 W Charter Way, Stockton
(209) 463-2003
Recent Reviews
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Upon arrival mia my partner asked if we could have a moment to make our decision and we were told just to use the kiosk. And then we ordered from the kiosk like.
Instructed, we customize our burgers to come off the broil, which means fresh.We also want them to be cut in half and we also wanted to dine in. I said hello to everybody when I walked in.I got nothing just dirty looks. When Our name was called.The order was backed up.My partner advised them that we're eating in, they pretty much ignore that.So then she had to ask for our drinks which were never given to us.Till we ask for them. they gave us one straw, when I asked for napkins I was given 3 I asked for some extra napkins.I was giving 2 more then I said.Can you give me some napkins?I'm gon to make a mess.She had to be three more napkins. I asked for the zesty onion ring sauce which I didn't get, i didn't go up there and ask for anything else because I got nothing but attitude from Aldra . I'm not sure if that's how you spell her name.Cause she was very rude and didn't want to give it to me but I can tell you when we walked in none of them were busy.They were all joking around having a good old time. The inside was filthy.The bathroom even fil theater, one of the restrooms was extremely dirty.That we went in the other one was closed. They were not only rude to me but every person after me a little old lady named theresa they yelled in her. They forced her to use the keosk, she asked for a receipt and was not provided one. Then another couple came in with a child, an Indian couple from India.They were very sweet.They were rude to them too.Told them use the key osk that's what it there for!!! And then after I asked for my napkins, they were sitting there talking about me in Spanish which I speak Spanish so I just sat there and let them talk.Horrible things. I'm sure you guys have video tape because I worked for burger king literally thirty five years ago and I never ever gave out this uncustomer service. We left the facility.There was a line.There was another couple with a child they were french. I was outside taking a picture.
They came fleeing out.I said what happened.Did they not talk to you?The dad said no.They are very rude.No customer service at all. I said yeah, that's why I'll be complaining and I will be calling corporate. On top of all this, our burgers were just slapped together, not cutting off at all.I took pictures of everything even though dirty bathroom.I took a video.Knowing that I didn't video is the workers.Cause that's illegal. Horrible!!! NOT FRIENDLY AT ALL! I WISH I CAN GIVE 0 REVIEWS..
Atmosphere: 1
Food: 1
Service: 1
Incredibly long service
Atmosphere: 3
Food: 4
Service: 2
When you are super busy & time goes fast, Burger King is my favorite go to meal.
Atmosphere: 5
Food: 5
Service: 5
Everytime I ever ordered from here, without fail they either mess something up or forget something not worth buying from here
Atmosphere: 1
Food: 1
Service: 1
Idiots. I ordered the Texas Double Whopper Combo. They did not put the bacon and cheese that it comes with it on it. Also, there was no spread except mayo. I ordered to remove tomatoes,pickles, and lettuce only. Not driving back across town to deal with incompetence.
The only place ill go to get an ice cream cone, best ice cream ever!
Atmosphere: 5
Food: 4
Service: 5
The automated voice to take your order is terrible. It took a long time to get our food and even pay. Customer service wasn't great or even good..
Atmosphere: 1
Food: 5
Service: 2
Good Burger King location! Quick service, fast drive-thru, and always fresh food. A solid choice for a fast meal.
Atmosphere: 4
Food: 4
Service: 4
I went here last night around 2:30-3 in the morning. This and the Wilson Way location are the two 24 hour Burger King locations here in Stockton. It took a few minutes before the worker took my order but when I received the order it was nice and hot and fresh. When I got home the food was not cold and it was good. It was Burger King like you should expect it to be. If you're in the area and it's late night come get some BK you won't be disappointed.
Food: 5
Service: 5
Recommended dishes: Nuggets, Whopper Sandwich, Chicken Fries, Impossible Burger, Hamburger, Classic Wrap Spicy Wrap Honey Mustard Wrap, Rodeo Burger, Whopper Meal, Onion Rings, Soft Serve Cup, Chicken Nuggets King Jr Meal - 4 PC, Cake, Bacon King, Flame Grilled Beef
This Burger King is close to my home.I only eat burger kings.So I enjoy their french fries the most and they're little single burgers are just great for me , but they french for ice are the best
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I went to Burger King on charter Way in Stockton California and placed an online order And when I got to the drive-thru menu to to notify them that I was in line and had already ordered and paid online they notified me that what I ordered was not available, and that they could not refund the money, that I would have to do it on the website. So I went to the website and had to do a chat with AI and was completely unsatisfied because there was no way to get a refund! They stated they will have a real person call me in 24 to 48 hours, but I need the money back in my account before then! What does this world coming to when you place an order, the business doesn't have what you've ordered, and they can't refund your money!? Don't have an online order for items that you don't have available, are out of stock, or not available for some other reason! I have no idea how long it's going to be before I get my money back and I'm pissed!
Atmosphere: 1
Food: 1
Service: 1
Man I go to this place every morning and they always have my order right manager there they're cool and crew member young gentlemen and he's always cool has my order correctly there all cool keep up Great work 👍😎
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fiery Royal Crispy Chicken
This location reliably gets your order wrong, they'll repeat it back to you and put the correct one on your receipt then not actually deliver on the order itself. Also, sometimes they're "open" but only for for doordash pickup. Worth the price of driving to any other Burger King.
Atmosphere: 1
Food: 1
Service: 1
I ordered a meal through doordash you forgot my zesty sauce, and lack of tarter sauce on my fish sandwich get it right next time
Atmosphere: 1
Food: 3
Service: 2
Quiet service could be faster
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries
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