Waiting 20 minutes inside for them to take my order for them to tell me they can’t take my survey code. So I had to walk him through how the survey codes work like why tf should I need to do that. Finally he’s like ya u have to buy a fry and a drink and in like yes I know can you just take my order lol so finally after a long line they figure it out and get it done but like wth. And prior I went through the drive through and said I had a code and the ladies response was a sigh. Like bro you’re making 20 an hour why do you act like you’re making $5 a day????
Atmosphere: 1
Food: 2
Service: 1
L Hernandez
Good food
William Scott
BK in Stockton. Has BK stopped, "Have it your way"? My friend is a vegetarian and asked for The Melt without the patty-- basically a Grilled Cheese, Tomato Mushroom and Onion on the Melt bread. That was too much for Erica to comprehend. The order was repeated clearly and slowly, First Erica said there was no mushrooms. We said you have them on the Melt. Again the order was repeated, No Meat Patty, but on the Melt bread. Then she said they don't have the bread. In frustration we said FORGET ABOUT IT! The problems Fast Food Restaurants have is an ESL can't accurately process an order or, if they do, the food preparer can't interpret it correctly. This is how you lose business.
Went to this place last night. Kiosk machine wasn't working. The man at the front counter wouldn't ring up order in the restaurant, he went to go "ask someone if he could". I went through drive thru and he didn't know how to take orders there either , this was the same individual. I was using my mobile app which is a very simple process. If I could give zero I would. I think there was a language barrier. He kept asking the same question and responding as if he didn't understand. So sad. I finally ended up going somewhere else. Please train your employees and make sure they understand English. .this man clearly didn't. Beyond unprofessional 👎🏽
Vic Igtiben
Definitely will, still good food, good service, good price! 😍
Atmosphere: 5
Food: 5
Service: 5
Laurie Gallegos
Customer service is always good here. Food is always fresh. Very enjoyable.
I will never come back to this location!! The costumer service was unbelievable and horrible !! They only had one worker making the food and cashier. Bathrooms were locked and the wait was about 40 minutes, the worker only gave me 1 sauce for 6 burgers, I tried asking for more and he was trying to charge me 50 cents more for another sauce. And gave me no napkins. I had to wipe my mouth with the bag the food came in. All though the food was very tasty!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper Meal
David murphy
Always good
faith rahorst
Worst customer service EVER!!!
Atmosphere: 1
Food: 1
Service: 1
B K G
The most horrible burger king in the entire world in everything n every day
Atmosphere: 1
Food: 1
Service: 1
loren atkins
Was not offered sauces or ketchup for the French fries and the portions have been reduced. For just under $8.00 you think that a customer would be offered condiments and sauces.
Good old whopper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich, Onion Rings
Many homeless
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Whopper Sandwich
Waiting 20 minutes inside for them to take my order for them to tell me they can’t take my survey code. So I had to walk him through how the survey codes work like why tf should I need to do that. Finally he’s like ya u have to buy a fry and a drink and in like yes I know can you just take my order lol so finally after a long line they figure it out and get it done but like wth. And prior I went through the drive through and said I had a code and the ladies response was a sigh. Like bro you’re making 20 an hour why do you act like you’re making $5 a day????
Atmosphere: 1
Food: 2
Service: 1
Good food
BK in Stockton. Has BK stopped, "Have it your way"? My friend is a vegetarian and asked for The Melt without the patty-- basically a Grilled Cheese, Tomato Mushroom and Onion on the Melt bread. That was too much for Erica to comprehend. The order was repeated clearly and slowly, First Erica said there was no mushrooms. We said you have them on the Melt. Again the order was repeated, No Meat Patty, but on the Melt bread. Then she said they don't have the bread. In frustration we said FORGET ABOUT IT! The problems Fast Food Restaurants have is an ESL can't accurately process an order or, if they do, the food preparer can't interpret it correctly. This is how you lose business.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Flame Grilled Beef
Perfect ice
Atmosphere: 5
Food: 5
Service: 5
Went to this place last night. Kiosk machine wasn't working. The man at the front counter wouldn't ring up order in the restaurant, he went to go "ask someone if he could". I went through drive thru and he didn't know how to take orders there either , this was the same individual. I was using my mobile app which is a very simple process. If I could give zero I would. I think there was a language barrier. He kept asking the same question and responding as if he didn't understand. So sad. I finally ended up going somewhere else. Please train your employees and make sure they understand English. .this man clearly didn't. Beyond unprofessional 👎🏽
Definitely will, still good food, good service, good price! 😍
Atmosphere: 5
Food: 5
Service: 5
Customer service is always good here. Food is always fresh. Very enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wrap, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Restaurantji Recommends
I will never come back to this location!! The costumer service was unbelievable and horrible !!
They only had one worker making the food and cashier. Bathrooms were locked and the wait was about 40 minutes, the worker only gave me 1 sauce for 6 burgers, I tried asking for more and he was trying to charge me 50 cents more for another sauce. And gave me no napkins. I had to wipe my mouth with the bag the food came in. All though the food was very tasty!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper Meal
Always good
Worst customer service EVER!!!
Atmosphere: 1
Food: 1
Service: 1
The most horrible burger king in the entire world in everything n every day
Atmosphere: 1
Food: 1
Service: 1
Was not offered sauces or ketchup for the French fries and the portions have been reduced. For just under $8.00 you think that a customer would be offered condiments and sauces.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Sandwich
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