I order a sandwich in drive thru I told the lady full instructions on making my sandwich and had to go inside and asked them for the extra condiments. The lady did not have empathy and argued with me I will add condiments on the side and stated told the lady. Finally we came to an agreement but asked for sandwich to be cut small pieces it was very slobby. I will never come back ever. This is the reason why I eat at home and not at fast food restaurants.
Atmosphere: 1
Food: 1
Service: 1
Yesica Nunez
I always stop at Firehouse Sub to grab a sub. They have the best in town. The place is very clean and have great service. I like that they offer hot of cold subs but my favorite is the pepperoni pizza meatball sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball
Dennis Dow
The young lady taking the order was a little confused about the menu, but very nice. And service and value was
Atmosphere: 4
Food: 5
Service: 4
Pookie Nixon
I really like the food but I love the pickles.
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Subs
Cynthia Trickey
Never have I ever had such rude service. I thought I'd try something I've never tried before. I was trying to "build my own sub". I said I wanted turkey. And then she says "anything else"? I started telling her what I wanted on it and she said it comes with it like this. What do you want to take off. She was obviously very irritated. Wouldn't want to inconvenience her anymore so I said never mind and left.
Service: 1
Christopher Fenn
Be sure to oder a large sandwich. I love the Cajun chicken on white bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub
Orlando Pubill
So I didn't go crazy with the sandwich. I basically kept it simple. Asked when to give me a roast beef with everything on it. ?Now, let me tell you for the record that the sandwich was a good sandwich. Was it worth 14 bucks? ? The answer is no, but it was still a good sandwich so it could have been worse. I could have spent 14 bucks and gotten a bad sandwich. ?The sandwich is actually pretty good. So if you go there, just be mindful that their food is expensive. It's like a glorified Subway. ? I didn't bother to take pictures of the sandwich because I ate it faster than you can say "cheese." ?But it actually looked good. It was well presented. It was in a nice carton, but you are going to pay for it. ?So in conclusion, is it worth it? In my book, the answer is no, it's not because it's just too expensive. But if you're looking for a sandwich where price is not an option, go here, you'll have a good time. #foodie #sandwichlover #expensiveeats
Atmosphere: 4
Food: 5
Service: 3
Russell Lee
Food soggy,people had an attitude, cost to much.Food quality not good.Prices went up and the sandwich is smaller. I won't go back again I will go to subway before I get eat here again. Jimmy John's has them beat!!!!!
Fast, friendly, and professional customer service.
Atmosphere: 4
Food: 4
Service: 4
Sarah F.
My son and I decided to try Firehouse Subs for the first time and all I can say is Wow!! We were definitely happy with the food. I had the amazing Veggie sub...sooooo good. The staff were so nice and prepared our order quick. The only thing that bothered me a little was that it smelled like urine, but it was because a homeless man was eating in the corner inside...so I can't be upset that they're also helping the less fortunate. I praise them for doing so.
I visited the West Lane restaurant in Stockton, CA. The place is clean, the employees not too friendly, and my 4" sandwich was between 2-2.5 inches in length. Dang.
Atmosphere: 2
Food: 2
Service: 2
Bernadette M.
I visited the firehouse subs on West Lane in Stockton, CA on 11/26 at 5:16p. The service was okay, not too friendly but maybe because of the shyness of the young employees. No big deal. I ordered the 4" Hook and Ladder on wheat and got a 2" sandwich. Meh. Make me while and I might return.
Lelan Q.
Good customer service and delicious foods. People working here were very nice and made the sandwich exactly like the pictures. The sandwich was hot, and soft. Perfect with a bag of crunchy chips and cold chill soda Coca Cola. There's a drive thru and plenty of parking spaces to park the car and go inside and pick up the online order.
Teresa C.
I be ordered delivery today from here and I'm very happy with the order. 1st of all the process was easy. It also helped that on the 3rd party app I was offered a free item if I ordered $25 of food. Plus I had a 40% off coupon that I was able to use. I didn't think I'd get to use 2 coupons but it basically did it all for me. I ordered 3 subs and my total price (including a $4.54 tip on the app, plus I always give a cash tip of $5 when the food arrives because where I live can be difficult to find if the driver doesn't read my directions. So if they arrive to my door that means they read the directions and that makes me happy.) Anyways the total for todays delivery was $30.38 on card and $5 cash for the extra tip, which seems about right for 3 smaller subs if ordered in person, but 3 bigger subs being delivered by a 3rd party app usually would be close to at least $40 and then add the tip, and I think I'm even still stating a lower dollar amount. Anyways I order a CLUB ON A SUB (this was the free sub that I was offered), ENGINEER, and SMOKEHOUSE BEEF & CHEDDAR BRISKET. All 3 subs were amazing. The bread was so soft. All were on rolls, the ENGINEER was on wheat and the other 2 white. They were considered hot subs. The SMOKEHOUSE was definitely a hot sub, they all arrived warm but they were perfect. You can tell they were toasted subs I guess is what I'm trying to say, not just the SMOKEHOUSE but all 3 were. I typically would have asked for no lettuce if they were hot subs but the way they toast their sandwiches is just perfect. The lettuce isn't wilted but yet the cheese is melted and everything blended together perfectly. I posted a picture of what each of our sandwiches had on it so you can see since the names don't explain it always. Anyways this is definitely one of my 1st choices now for sandwiches and I will most definitely be going back there again soon with or without a coupon. It was like a breath of fresh air for me, receiving a delivery order at such a great price and the food tasted amazing. It doesn't get any better then that! I know I had been curious about this place for a while and if it wasn't for the coupon I may not have tried it so I'm happy I did try it and you've been like me and wondering if you should try this place then now you know, YES you should give it a try because I promise you it was amazing. I wish I would have taken more pictures of our food but I honestly ate it too fast. Enjoy!Bon Appétit
J P.
I have not been at this sub for a while and now I know why I was very disappointed in the sandwich small sandwich, but there's barely any meat on it mostly lettuce and very sloppy. We made it taste bad, but for the money surely wasn't worth it I'd rather go to Jersey Mike's.
I order a sandwich in drive thru I told the lady full instructions on making my sandwich and had to go inside and asked them for the extra condiments. The lady did not have empathy and argued with me I will add condiments on the side and stated told the lady. Finally we came to an agreement but asked for sandwich to be cut small pieces it was very slobby. I will never come back ever. This is the reason why I eat at home and not at fast food restaurants.
Atmosphere: 1
Food: 1
Service: 1
I always stop at Firehouse Sub to grab a sub. They have the best in town. The place is very clean and have great service. I like that they offer hot of cold subs but my favorite is the pepperoni pizza meatball sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball
The young lady taking the order was a little confused about the menu, but very nice. And service and value was
Atmosphere: 4
Food: 5
Service: 4
I really like the food but I love the pickles.
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Subs
Never have I ever had such rude service. I thought I'd try something I've never tried before. I was trying to "build my own sub". I said I wanted turkey. And then she says "anything else"? I started telling her what I wanted on it and she said it comes with it like this. What do you want to take off. She was obviously very irritated. Wouldn't want to inconvenience her anymore so I said never mind and left.
Service: 1
Be sure to oder a large sandwich. I love the Cajun chicken on white bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub
So I didn't go crazy with the sandwich. I basically kept it simple. Asked when to give me a roast beef with everything on it. ?Now, let me tell you for the record that the sandwich was a good sandwich. Was it worth 14 bucks? ? The answer is no, but it was still a good sandwich so it could have been worse. I could have spent 14 bucks and gotten a bad sandwich. ?The sandwich is actually pretty good. So if you go there, just be mindful that their food is expensive. It's like a glorified Subway. ? I didn't bother to take pictures of the sandwich because I ate it faster than you can say "cheese." ?But it actually looked good. It was well presented. It was in a nice carton, but you are going to pay for it. ?So in conclusion, is it worth it? In my book, the answer is no, it's not because it's just too expensive. But if you're looking for a sandwich where price is not an option, go here, you'll have a good time. #foodie #sandwichlover #expensiveeats
Atmosphere: 4
Food: 5
Service: 3
Food soggy,people had an attitude, cost to much.Food quality not good.Prices went up and the sandwich is smaller. I won't go back again I will go to subway before I get eat here again. Jimmy John's has them beat!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Firehouse Meatball, Pastrami, Turkey Bacon Ranch
Fast, friendly, and professional customer service.
Atmosphere: 4
Food: 4
Service: 4
My son and I decided to try Firehouse Subs for the first time and all I can say is Wow!! We were definitely happy with the food. I had the amazing Veggie sub...sooooo good. The staff were so nice and prepared our order quick. The only thing that bothered me a little was that it smelled like urine, but it was because a homeless man was eating in the corner inside...so I can't be upset that they're also helping the less fortunate. I praise them for doing so.
Restaurantji Recommends
I visited the West Lane restaurant in Stockton, CA. The place is clean, the employees not too friendly, and my 4" sandwich was between 2-2.5 inches in length. Dang.
Atmosphere: 2
Food: 2
Service: 2
I visited the firehouse subs on West Lane in Stockton, CA on 11/26 at 5:16p. The service was okay, not too friendly but maybe because of the shyness of the young employees. No big deal. I ordered the 4" Hook and Ladder on wheat and got a 2" sandwich. Meh. Make me while and I might return.
Good customer service and delicious foods. People working here were very nice and made the sandwich exactly like the pictures. The sandwich was hot, and soft. Perfect with a bag of crunchy chips and cold chill soda Coca Cola. There's a drive thru and plenty of parking spaces to park the car and go inside and pick up the online order.
I be ordered delivery today from here and I'm very happy with the order. 1st of all the process was easy. It also helped that on the 3rd party app I was offered a free item if I ordered $25 of food. Plus I had a 40% off coupon that I was able to use. I didn't think I'd get to use 2 coupons but it basically did it all for me. I ordered 3 subs and my total price (including a $4.54 tip on the app, plus I always give a cash tip of $5 when the food arrives because where I live can be difficult to find if the driver doesn't read my directions. So if they arrive to my door that means they read the directions and that makes me happy.) Anyways the total for todays delivery was $30.38 on card and $5 cash for the extra tip, which seems about right for 3 smaller subs if ordered in person, but 3 bigger subs being delivered by a 3rd party app usually would be close to at least $40 and then add the tip, and I think I'm even still stating a lower dollar amount. Anyways I order a CLUB ON A SUB (this was the free sub that I was offered), ENGINEER, and SMOKEHOUSE BEEF & CHEDDAR BRISKET. All 3 subs were amazing. The bread was so soft. All were on rolls, the ENGINEER was on wheat and the other 2 white. They were considered hot subs. The SMOKEHOUSE was definitely a hot sub, they all arrived warm but they were perfect. You can tell they were toasted subs I guess is what I'm trying to say, not just the SMOKEHOUSE but all 3 were. I typically would have asked for no lettuce if they were hot subs but the way they toast their sandwiches is just perfect. The lettuce isn't wilted but yet the cheese is melted and everything blended together perfectly. I posted a picture of what each of our sandwiches had on it so you can see since the names don't explain it always. Anyways this is definitely one of my 1st choices now for sandwiches and I will most definitely be going back there again soon with or without a coupon. It was like a breath of fresh air for me, receiving a delivery order at such a great price and the food tasted amazing. It doesn't get any better then that! I know I had been curious about this place for a while and if it wasn't for the coupon I may not have tried it so I'm happy I did try it and you've been like me and wondering if you should try this place then now you know, YES you should give it a try because I promise you it was amazing. I wish I would have taken more pictures of our food but I honestly ate it too fast. Enjoy!Bon Appétit
I have not been at this sub for a while and now I know why I was very disappointed in the sandwich small sandwich, but there's barely any meat on it mostly lettuce and very sloppy. We made it taste bad, but for the money surely wasn't worth it I'd rather go to Jersey Mike's.