So I come after my shift which is later at the night. I usually come around 4:00am-ish. Every time I come to order I always get told “sorry our system is updating” (usually 15-30 min). Happens way too much to be a coincidence, just want an explanation because I am starving by the end of my shift. Just wondering if the workers are lying or not. Would love a reply thank you!
Atmosphere: 3
Food: 4
Service: 2
Jr Ortega
I was here today around 2:00 AM. I placed a mobile order and went through the drive-thru, but the employee told me she wouldn’t assist me because she was on break. When I tried to clarify I had a mobile order, I didn’t get a response until I said “hello,” and someone replied with a loud, rude “what?”. After explaining again, I was yelled at to “pull forward” in an aggressive tone, and I could hear cussing in the background.
This was a very unprofessional experience and definitely not what I expected from this location. This is one of the first Jack In The Box locations with extremely rude employees. I am hoping management addresses this.
Atmosphere: 1
Food: 3
Service: 1
Amy Boucher
Good food
Atmosphere: 5
Food: 5
Service: 5
Teresa Haight
She was very rude and when she almost dropped the box out the drive-thru window she calls the driver stupid very bad customer service
Derek
The line is insanely long like are they taking their time or something it took me over 45min through the drive thru.
Service: 1
Parts Heaven
I only go here a few times a ywar due to past experiences. Foods fine. But every Single time I am going it takes Forever. They are either chronologically understaffed or totally unorganized. Do not go here for FAST food. And no i do not go here at peak hours at all. Today only Me at the counter and maybe one drive through customer
Atmosphere: 3
Food: 4
Service: 2
Monica Mejia
The lady that served me was so sweet
Atmosphere: 5
Food: 5
Service: 5
E V
Aneeta works drive through on nights has excellent customer service
Jay Belasco
Always a hit
Atmosphere: 5
Food: 5
Service: 5
LaTaysia
Amanda tha besttt ❤️! Great customer service and food was fresh ofc.
very poor customer service They put 4 slivers of onion into my jumbo jack sandwich
The staff & manager knew I was waiting for them, yet, they made me wait there for an hour.
Atmosphere: 2
Food: 1
Service: 1
Ronald Reser
No burners or grill was working so very limited on selection and then my order was incomplete
Atmosphere: 4
Food: 4
Service: 2
Amelia C Littleford
There burger shrunk
Atmosphere: 5
Food: 5
Service: 5
Paneserfamily
Service is tooooooooo slow in the morning every morning they take a minimum of 15 minutes in the drive thru
Atmosphere: 3
Food: 3
Service: 2
Hal Williams
Prices are getting a little crazy. I used to pay 8 bucks for there lowest meal, jumbo jack meal. I payed 14 dollars for a low quality plane burger with cold fry here in tracy ca.
So I come after my shift which is later at the night. I usually come around 4:00am-ish. Every time I come to order I always get told “sorry our system is updating” (usually 15-30 min). Happens way too much to be a coincidence, just want an explanation because I am starving by the end of my shift. Just wondering if the workers are lying or not. Would love a reply thank you!
Atmosphere: 3
Food: 4
Service: 2
I was here today around 2:00 AM. I placed a mobile order and went through the drive-thru, but the employee told me she wouldn’t assist me because she was on break. When I tried to clarify I had a mobile order, I didn’t get a response until I said “hello,” and someone replied with a loud, rude “what?”. After explaining again, I was yelled at to “pull forward” in an aggressive tone, and I could hear cussing in the background.
This was a very unprofessional experience and definitely not what I expected from this location. This is one of the first Jack In The Box locations with extremely rude employees. I am hoping management addresses this.
Atmosphere: 1
Food: 3
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
She was very rude and when she almost dropped the box out the drive-thru window she calls the driver stupid very bad customer service
The line is insanely long like are they taking their time or something it took me over 45min through the drive thru.
Service: 1
I only go here a few times a ywar due to past experiences. Foods fine. But every
Single time I am going it takes
Forever. They are either chronologically understaffed or totally unorganized. Do not go here for FAST food. And no i do not go here at peak hours at all. Today only
Me at the counter and maybe one drive through customer
Atmosphere: 3
Food: 4
Service: 2
The lady that served me was so sweet
Atmosphere: 5
Food: 5
Service: 5
Aneeta works drive through on nights has excellent customer service
Always a hit
Atmosphere: 5
Food: 5
Service: 5
Amanda tha besttt ❤️! Great customer service and food was fresh ofc.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
very poor customer service
They put 4 slivers of onion into my jumbo jack sandwich
The staff & manager knew I was waiting for them, yet, they made me wait there for an hour.
Atmosphere: 2
Food: 1
Service: 1
No burners or grill was working so very limited on selection and then my order was incomplete
Atmosphere: 4
Food: 4
Service: 2
There burger shrunk
Atmosphere: 5
Food: 5
Service: 5
Service is tooooooooo slow in the morning every morning they take a minimum of 15 minutes in the drive thru
Atmosphere: 3
Food: 3
Service: 2
Prices are getting a little crazy. I used to pay 8 bucks for there lowest meal, jumbo jack meal. I payed 14 dollars for a low quality plane burger with cold fry here in tracy ca.
Atmosphere: 2
Food: 2
Service: 2
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