very poor customer service They put 4 slivers of onion into my jumbo jack sandwich
The staff & manager knew I was waiting for them, yet, they made me wait there for an hour.
Atmosphere: 2
Food: 1
Service: 1
Ronald Reser
No burners or grill was working so very limited on selection and then my order was incomplete
Atmosphere: 4
Food: 4
Service: 2
Amelia C Littleford
There burger shrunk
Atmosphere: 5
Food: 5
Service: 5
Paneserfamily
Service is tooooooooo slow in the morning every morning they take a minimum of 15 minutes in the drive thru
Atmosphere: 3
Food: 3
Service: 2
Hal Williams
Prices are getting a little crazy. I used to pay 8 bucks for there lowest meal, jumbo jack meal. I payed 14 dollars for a low quality plane burger with cold fry here in tracy ca.
Atmosphere: 2
Food: 2
Service: 2
Fredi Martinez
Spicy chicken with 7 Jalapeño poppers and Dr pepper are my favorite go to and never fail. Always fresh and hot and delicious 😋. Thank you to the coock and staff.
I knew as soon as I pulled up to the window it was going to be a problem because the way I was greeted was “what do you want?” I ignored the rude greeting and asked for a teriyaki bowl in which the lady replied. They were all out so as I got this news, I text my wife to see what else she wanted so I asked the lady to hold on for a second mind you there were no other cars in line. and as soon as I asked for the tiny tacos, I was ignore for a few minutes and when someone finally answered, they sounded irritated, trying to take my order so that’s when a guy took over and as he’s taking my order, I can hear a woman in the back, screaming, and grunting, sounding upset as I placed my order just completely unprofessional I never got to look at who the lady was but I can see her throwing my sandwich as she was done making it. You guys have to hire better employees with better attitudes. This is unacceptable by the time I got my food there were little to no curly fries the tacos were greasy, and it wasn’t good overall.
Just tried their fish sandwich which was good. Plus for $3.79 or around that price was decent 😋☺️
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Some Sandwich, Chicken Caesar Wrap, Jumbo Jack, Fries
Lisa Corona
Very cool I ordered two number fours which was the ultimate bacon cheeseburger there was no sauce in each Burger burgers were both dry one piece of bacon I ordered two mediums they charged me for the medium but only gave me a small on both orders I ordered two tacos one taco was like a half taco I was very disappointed this is the second time that I've come here that phone was not good is holding my last time coming to this location! I spent over $33 very disappointed
Atmosphere: 1
Food: 1
Service: 1
trenton raney
I came to this taco bell at 2 am with a mobile order. I was told they were out of some ingredients so substituted 2 items in my order. The employees then gave whatever they felt like. Not a single item I ordered is correct.
My boyfriend and I used to go to this place a lot, but the last time we went the chicken in his burger was raw (I don't know if it can be seen exactly in the photo) because I had to separate the entire burger to check what he said was happening with his burger...I was very hesitant to leave a bad review because we were undoubtedly very frequent customers and I chose to contact the Jack in the box website directly to see if they could just change it or make a refund from which I didn't even get an apology for getting a combo of $14 dollars that left him vomiting 😂 I don't recommend it, there are burgers for the same price that will undoubtedly leave a better taste in your mouth, better customer service, leading to a better experience...
Atmosphere: 2
Food: 1
Service: 5
Martha Cook
I ordered the chicken sandwiches 2 for $8 They were very good.
Atmosphere: 5
Food: 5
Service: 5
Jvon Pearson Pearson
Nobody works all they do is drive thru , they are hella rude
Atmosphere: 1
Food: 1
Service: 1
SikNtwizDeaD Studios
The workers are really nice and friendly, and food is made quickly. Soda machine was out of almost all drinks except for diet, caffeine free coke and Fanta. I asked a worker if she could fill my cup with her machine after explaining about the machine and she was happy to get it. But, it was still caffeine free coke... Why isn't the machine restocked? Now for the food. I've been on a smash burger kick for a while and finally came to try it, since claiming the best fast food burger's... I was highly disappointed with this burger. $8.99 for an extremely small burger for a smash burger especially for that price. When Chili's has a meal deal big smash burger with an appetizer, fries and a drink for $10.99. or Applebee's bacon burger deal with bottomless fries and drink for $9.99. the bun was the best part caramelize onions blended in with the mushie meat and extremely salty cheese. I definitely will not order this again. It almost killed my whole smash burger craving. I also got the Caesar chicken wrap which was delicious.fresh tasting ingredients,the tortilla was soft. Perfect amount of ranch dressing. Way way better than the McDonald's that I remember from years ago when I would eat there. (Mud butts second only to Taco Bell). The chicken was a good size piece and very flavorful. Yes, the economy is high, but $3.99 is kinda high, I would go $2.99 and I would get these daily for a snack. Also, I did the free Jumbo Jack with the receipt I got with this and came back the next day with my son after stopping in a Delta College and WinCo and realized I paid $5.99 for a Jumbo Jack to get a free Jumbo Jack, when if you used the app, you could get them for $5... I remember them at $.99. but the patties scream fake meat. Like a downgrade of the hospital burgers. (Those are actually really good when you're in there for a month.) I almost couldn't finish the burger. Bun was soft and the tomatoes were perfect, lettuce was fresh but it was the flat outer part of the it. My son got the $6 deal with a chicken sandwich, (tiny) fries, tiny tacos and a very small drink. Tacos are great, but can be bought at the store and deep fried at home. The zesty avocado sauce is killer though. I want a gallon of that sauce. He said the sandwich was alright, but their lettuce was flat had horrible addiction to the sandwich. All in all these two days have cured me of fast food for a while. Home cooking or restaurants for now. The best thing was the Avocado sauce and tiny tacos. The $6 value meal is worth it though, but maybe with the other choices of burgers. Still, as I mentioned I won't be eating fast food for a while now.
Parking: A small parking lot but it really isn't busy inside, mostly drive thru, but it is connected to a gas station so...
Atmosphere: 4
Food: 3
Service: 5
Sean Hanrahan
Waited in the line at the drive thru for about 20 minutes (it was not busy, one car ahead of me) only for the food to be disgusting and almost inedible
very poor customer service
They put 4 slivers of onion into my jumbo jack sandwich
The staff & manager knew I was waiting for them, yet, they made me wait there for an hour.
Atmosphere: 2
Food: 1
Service: 1
No burners or grill was working so very limited on selection and then my order was incomplete
Atmosphere: 4
Food: 4
Service: 2
There burger shrunk
Atmosphere: 5
Food: 5
Service: 5
Service is tooooooooo slow in the morning every morning they take a minimum of 15 minutes in the drive thru
Atmosphere: 3
Food: 3
Service: 2
Prices are getting a little crazy. I used to pay 8 bucks for there lowest meal, jumbo jack meal. I payed 14 dollars for a low quality plane burger with cold fry here in tracy ca.
Atmosphere: 2
Food: 2
Service: 2
Spicy chicken with 7 Jalapeño poppers and Dr pepper are my favorite go to and never fail. Always fresh and hot and delicious 😋. Thank you to the coock and staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Curly Fries, Chicken Sandwich
I knew as soon as I pulled up to the window it was going to be a problem because the way I was greeted was “what do you want?” I ignored the rude greeting and asked for a teriyaki bowl in which the lady replied. They were all out so as I got this news, I text my wife to see what else she wanted so I asked the lady to hold on for a second mind you there were no other cars in line. and as soon as I asked for the tiny tacos, I was ignore for a few minutes and when someone finally answered, they sounded irritated, trying to take my order so that’s when a guy took over and as he’s taking my order, I can hear a woman in the back, screaming, and grunting, sounding upset as I placed my order just completely unprofessional I never got to look at who the lady was but I can see her throwing my sandwich as she was done making it. You guys have to hire better employees with better attitudes. This is unacceptable by the time I got my food there were little to no curly fries the tacos were greasy, and it wasn’t good overall.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Egg Rolls, Sourdough Jack, Jr Bacon Cheeseburger, Curly Fries, Teriyaki Bowl
Just tried their fish sandwich which was good. Plus for $3.79 or around that price was decent 😋☺️
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Some Sandwich, Chicken Caesar Wrap, Jumbo Jack, Fries
Very cool I ordered two number fours which was the ultimate bacon cheeseburger there was no sauce in each Burger burgers were both dry one piece of bacon I ordered two mediums they charged me for the medium but only gave me a small on both orders I ordered two tacos one taco was like a half taco I was very disappointed this is the second time that I've come here that phone was not good is holding my last time coming to this location! I spent over $33 very disappointed
Atmosphere: 1
Food: 1
Service: 1
I came to this taco bell at 2 am with a mobile order. I was told they were out of some ingredients so substituted 2 items in my order. The employees then gave whatever they felt like. Not a single item I ordered is correct.
Restaurantji Recommends
My boyfriend and I used to go to this place a lot, but the last time we went the chicken in his burger was raw (I don't know if it can be seen exactly in the photo) because I had to separate the entire burger to check what he said was happening with his burger...I was very hesitant to leave a bad review because we were undoubtedly very frequent customers and I chose to contact the Jack in the box website directly to see if they could just change it or make a refund from which I didn't even get an apology for getting a combo of $14 dollars that left him vomiting 😂
I don't recommend it, there are burgers for the same price that will undoubtedly leave a better taste in your mouth, better customer service, leading to a better experience...
Atmosphere: 2
Food: 1
Service: 5
I ordered the chicken sandwiches 2 for $8
They were very good.
Atmosphere: 5
Food: 5
Service: 5
Nobody works all they do is drive thru , they are hella rude
Atmosphere: 1
Food: 1
Service: 1
The workers are really nice and friendly, and food is made quickly. Soda machine was out of almost all drinks except for diet, caffeine free coke and Fanta. I asked a worker if she could fill my cup with her machine after explaining about the machine and she was happy to get it. But, it was still caffeine free coke... Why isn't the machine restocked? Now for the food. I've been on a smash burger kick for a while and finally came to try it, since claiming the best fast food burger's... I was highly disappointed with this burger. $8.99 for an extremely small burger for a smash burger especially for that price. When Chili's has a meal deal big smash burger with an appetizer, fries and a drink for $10.99. or Applebee's bacon burger deal with bottomless fries and drink for $9.99. the bun was the best part caramelize onions blended in with the mushie meat and extremely salty cheese. I definitely will not order this again. It almost killed my whole smash burger craving. I also got the Caesar chicken wrap which was delicious.fresh tasting ingredients,the tortilla was soft. Perfect amount of ranch dressing. Way way better than the McDonald's that I remember from years ago when I would eat there. (Mud butts second only to Taco Bell). The chicken was a good size piece and very flavorful. Yes, the economy is high, but $3.99 is kinda high, I would go $2.99 and I would get these daily for a snack. Also, I did the free Jumbo Jack with the receipt I got with this and came back the next day with my son after stopping in a Delta College and WinCo and realized I paid $5.99 for a Jumbo Jack to get a free Jumbo Jack, when if you used the app, you could get them for $5... I remember them at $.99. but the patties scream fake meat. Like a downgrade of the hospital burgers. (Those are actually really good when you're in there for a month.) I almost couldn't finish the burger. Bun was soft and the tomatoes were perfect, lettuce was fresh but it was the flat outer part of the it. My son got the $6 deal with a chicken sandwich, (tiny) fries, tiny tacos and a very small drink. Tacos are great, but can be bought at the store and deep fried at home. The zesty avocado sauce is killer though. I want a gallon of that sauce. He said the sandwich was alright, but their lettuce was flat had horrible addiction to the sandwich. All in all these two days have cured me of fast food for a while. Home cooking or restaurants for now. The best thing was the Avocado sauce and tiny tacos. The $6 value meal is worth it though, but maybe with the other choices of burgers.
Still, as I mentioned I won't be eating fast food for a while now.
Parking: A small parking lot but it really isn't busy inside, mostly drive thru, but it is connected to a gas station so...
Atmosphere: 4
Food: 3
Service: 5
Waited in the line at the drive thru for about 20 minutes (it was not busy, one car ahead of me) only for the food to be disgusting and almost inedible
Atmosphere: 1
Food: 1
Service: 1
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