Food is so good (maybe cause I'm a big back)and the people working here are cool 😎
Atmosphere: 5
Food: 5
Service: 5
Natalya Hernandez
Food is pretty good I would eat here again if my mom went out more :]
Atmosphere: 4
Food: 5
Service: 4
Edmondo Morgan
I had a great experience at this location. The staff was very helpful, the food was nice and hot and the lounge area was clean! I will definitely be back again!
Atmosphere: 5
Food: 5
Service: 5
Daizy Contreras (babymarie)
really good customer service
Junior
The food was good and came fast and good customer service
Atmosphere: 5
Food: 5
Service: 5
Giancarlo Daveggio
Chris was nice and respectful
Atmosphere: 5
Food: 5
Service: 5
Linette Corbin
Sanayah great attitude great customer service.
Atmosphere: 5
Food: 5
Service: 5
ramiro nieto
Worst service ever in this place. Drive thru line took over 25 mins for 3 cars. The manager got mad at me when I told him that he got my soda wrong And they only serve me 1 dunk bucket when I order 2. I'm never coming to this location ever again.
Atmosphere: 1
Service: 1
Noney
Visited east hammer lane KFC, 2-8-25 ordered Togo waiting 20 minutes. I thought ordering hamburgers Everything was going to be fresh and hot. Wrong. Our meat was overcooked burnt and dry. When we got home we opened it took one bite, I said it looks like we spent $20 for nothing. I could not eat the hamburger nor could my grandson he gagged. My gallon of A&W root beer $8.50 was 3/4 filled. I I felt ripped off. Very upset. I haven't eaten at other KFC/A&W with much better success. Would not recommend the one on East Hammer Lane in Stockton California .🤬🤮
Atmosphere: 2
Food: 1
Service: 4
Dnhen Vvvb
I ordered 3 spicy chicken sandwiches, along with 2 famous bowls, and fries. all three of the sandwiches were cold and not spicy. the famous bowls were soggy and the chicken wasnt chicken nuggets, except they were ripped up tenders. i ordered at 8pm and was forced to wait 10-20 minutes. the whole order was messed up. i called and the customer service was outright rude, and did not direct me to the manager. i do not recommend. This is disgusting! and made my family feel very badly, sick even.
I ordered a 3 piece tender combo in the drive thru and was told to wait in a stall. I didn’t even get my drink in the drive thru. I waited in a stall for 25 minutes before going inside only to find out they didn’t even START my order yet. The worker asked for my receipt because she didn’t even see my order. I eventually asked for a refund and the manager didn’t even say ONE WORD to me. No im sorry for the wait or anything. TERRRRRRIBLE customer service TERRRIBLE night crew.
Atmosphere: 1
Service: 1
churro 2801
Excellent
Marjorie Hunt
What I ordered and what I got was not what I ordered. I got a spicy chicken sandwich. It was okay, but I didn't want a spicy chicken sandwich, and I don't feel like driving all the way back to get them to correct it. Bad enough that the person at the front counter would not speak up even after I told him that I'm hearing impaired and couldn't really hear what he said. I don't like having to lean over the counter to try and hear what they are saying, when I'm trying to hear what they are saying or have to ask them so many times to speak up because I can't hear what they are asking me about. It's like I'm in the drive-through, and that's why I don't do the drive-through.
Food: 3
Service: 1
M J
My favorite a&w
Atmosphere: 5
Food: 5
Service: 5
corvettes Recent
Update: Friday, November 8, 2024 PM
Probably the worst KFC meal I’ve had in years. The coleslaw was soggy…definitely not anywhere near fresh. It had to be from yesterday and should’ve been thrown out yesterday! The chicken was nowhere near cooked fresh. Several pieces were hard and overcooked and a very dark brown color. The breast was so hard and dry I couldn’t eat it. I called and complained and told them that I would be in for a refund. We normally go to the KFC on West Hammer Ln. by I-5. We have a lot better luck there but we made a mistake this time and ordered from the KFC on East Hammer Ln. They need a district manager to check on this location. Unacceptable!
Food is so good (maybe cause I'm a big back)and the people working here are cool 😎
Atmosphere: 5
Food: 5
Service: 5
Food is pretty good I would eat here again if my mom went out more :]
Atmosphere: 4
Food: 5
Service: 4
I had a great experience at this location. The staff was very helpful, the food was nice and hot and the lounge area was clean! I will definitely be back again!
Atmosphere: 5
Food: 5
Service: 5
really good customer service
The food was good and came fast and good customer service
Atmosphere: 5
Food: 5
Service: 5
Chris was nice and respectful
Atmosphere: 5
Food: 5
Service: 5
Sanayah great attitude great customer service.
Atmosphere: 5
Food: 5
Service: 5
Worst service ever in this place. Drive thru line took over 25 mins for 3 cars.
The manager got mad at me when I told him that he got my soda wrong
And they only serve me 1 dunk bucket when I order 2.
I'm never coming to this location ever again.
Atmosphere: 1
Service: 1
Visited east hammer lane KFC, 2-8-25 ordered Togo waiting 20 minutes. I thought ordering hamburgers Everything was going to be fresh and hot. Wrong. Our meat was overcooked burnt and dry. When we got home we opened it took one bite, I said it looks like we spent $20 for nothing. I could not eat the hamburger nor could my grandson he gagged. My gallon of A&W root beer $8.50 was 3/4 filled. I I felt ripped off. Very upset. I haven't eaten at other KFC/A&W with much better success. Would not recommend the one on East Hammer Lane in Stockton California .🤬🤮
Atmosphere: 2
Food: 1
Service: 4
I ordered 3 spicy chicken sandwiches, along with 2 famous bowls, and fries. all three of the sandwiches were cold and not spicy. the famous bowls were soggy and the chicken wasnt chicken nuggets, except they were ripped up tenders. i ordered at 8pm and was forced to wait 10-20 minutes. the whole order was messed up. i called and the customer service was outright rude, and did not direct me to the manager. i do not recommend. This is disgusting! and made my family feel very badly, sick even.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a 3 piece tender combo in the drive thru and was told to wait in a stall. I didn’t even get my drink in the drive thru. I waited in a stall for 25 minutes before going inside only to find out they didn’t even START my order yet. The worker asked for my receipt because she didn’t even see my order. I eventually asked for a refund and the manager didn’t even say ONE WORD to me. No im sorry for the wait or anything. TERRRRRRIBLE customer service TERRRIBLE night crew.
Atmosphere: 1
Service: 1
Excellent
What I ordered and what I got was not what I ordered. I got a spicy chicken sandwich. It was okay, but I didn't want a spicy chicken sandwich, and I don't feel like driving all the way back to get them to correct it. Bad enough that the person at the front counter would not speak up even after I told him that I'm hearing impaired and couldn't really hear what he said. I don't like having to lean over the counter to try and hear what they are saying, when I'm trying to hear what they are saying or have to ask them so many times to speak up because I can't hear what they are asking me about. It's like I'm in the drive-through, and that's why I don't do the drive-through.
Food: 3
Service: 1
My favorite a&w
Atmosphere: 5
Food: 5
Service: 5
Update: Friday, November 8, 2024 PM
Probably the worst KFC meal I’ve had in years.
The coleslaw was soggy…definitely not anywhere near fresh. It had to be from yesterday and should’ve been thrown out yesterday!
The chicken was nowhere near cooked fresh.
Several pieces were hard and overcooked and a very dark brown color.
The breast was so hard and dry I couldn’t eat it.
I called and complained and told them that I would be in for a refund.
We normally go to the KFC on West Hammer Ln. by I-5. We have a lot better luck there but we made a mistake this time and ordered from the KFC on East Hammer Ln.
They need a district manager to check on this location.
Unacceptable!
Atmosphere: 3
Food: 1
Service: 3
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