If I could do less stars I would. There's a bunch of kids working here with no sence or urgency, common courtesy and no sense of what customer service is. They CANNOT every get a simple order correct. It's beyond annoying and inconvenient to have to go back to get missing items or an order fixed. Get it together Mcds in Weston Ranch, get it together!
marvil tejeda
They don't attend to you, you have to be calling them to tell you to order on the screens and they are not good at smoothing anything and slow in doing things.
Atmosphere: 1
Food: 1
Service: 1
A A
Took 40 minutes to get my order when I was the first in line, completely unacceptable. What was my order? Literally one 4-piece nuggets unHappy Meal. This place is terrible.
Matthew Morgan
Edit 3 weeks later. Don't waste your time going to the counter, Waited there for 6 minutes trying to wave down staff. Even the manager won't serve you there because of "policy". She said she'd walk a blind person over to the self order kiosk to help them order. What a waste of human life! If you want shit food with shit service you have to go through the drive through for any help.
Geez, you're getting paid $20/hour, the least you could do is serve warm food and TRY to be pleasant. Waited for 30 minutes in the drive through line for a dry and cold "Mc Crispy Deluxe"... no way in heck was there anything 'deluxe' about this or the service. 100% will never be back at this location, even though I live minutes away. This was my last hope for my childhood favorite of Mc Donald's. Management, get more pleasant and attentive staff since you have to pay them so much!
Atmosphere: 1
Food: 1
Service: 1
Jenna Harding
Clean, fast and accurate! Don't be scared off by a long drive-thru line. It moves quickly. Inside ordering is fast also.
saul18t
Worst service, stood looking at them for assistance, they just ignored me for like 5 mins out of the 15mins i was waiting for food, only one with a dine in order.....crazy
Liv Ivy
I know this is McDonald’s and expectations aren’t that high but jeez the food here is AWFUL. Sometimes inedible.
My drink was so watered down, my hash brown was raw and I’ve given this place a few chances.
Whoever is running the place needs to train their staff or do some quality checks.
Atmosphere: 3
Food: 1
Service: 3
Nico Broo 209
They are so slow especially in the drive thru I would not recommend and horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Antonio Cuevas
All the tables were dirty asked to have my table cleaned i even offered to do it myself they said i couldn’t waited 12mins for my food in an empty restaurant and i still didn’t get my table cleaned just got my food and left Terrible service and long waits not to Mention nobody at the front counter
Atmosphere: 3
Food: 3
Service: 1
Luis Ledezma
I have been waiting here for almost 30 minutes just for my pick up order . Is insane plus the staff are not helpful at all
The worst McDonald’s we’ve ever been to. The male manager with the bun and glasses is extremely unprofessional and rude. Terrible service on top of a manager who’s know to say racial slurs to their employees. Head to charter way or lathrop to get your fry fix.
Atmosphere: 1
Food: 1
Service: 1
Deep Jatt
Good
Parking: Parking is to small always full
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger, French Fries
Bernardo Valleza Jr
Fast and good and everyone was very nice !
Atmosphere: 5
Food: 5
Service: 5
Jerry Jimenez
The place is clean, the staff is nice, high-tech, you order on a touch screen, it saves time.
Jay West
Clean restaurant, fast service. Music a bit too loud though.
Dietary restrictions: Unsweetened iced tea, great for diabetics.
If I could do less stars I would. There's a bunch of kids working here with no sence or urgency, common courtesy and no sense of what customer service is. They CANNOT every get a simple order correct. It's beyond annoying and inconvenient to have to go back to get missing items or an order fixed. Get it together Mcds in Weston Ranch, get it together!
They don't attend to you, you have to be calling them to tell you to order on the screens and they are not good at smoothing anything and slow in doing things.
Atmosphere: 1
Food: 1
Service: 1
Took 40 minutes to get my order when I was the first in line, completely unacceptable. What was my order? Literally one 4-piece nuggets unHappy Meal. This place is terrible.
Edit 3 weeks later.
Don't waste your time going to the counter, Waited there for 6 minutes trying to wave down staff. Even the manager won't serve you there because of "policy". She said she'd walk a blind person over to the self order kiosk to help them order.
What a waste of human life!
If you want shit food with shit service you have to go through the drive through for any help.
Geez, you're getting paid $20/hour, the least you could do is serve warm food and TRY to be pleasant.
Waited for 30 minutes in the drive through line for a dry and cold "Mc Crispy Deluxe"... no way in heck was there anything 'deluxe' about this or the service. 100% will never be back at this location, even though I live minutes away.
This was my last hope for my childhood favorite of Mc Donald's.
Management, get more pleasant and attentive staff since you have to pay them so much!
Atmosphere: 1
Food: 1
Service: 1
Clean, fast and accurate! Don't be scared off by a long drive-thru line. It moves quickly. Inside ordering is fast also.
Worst service, stood looking at them for assistance, they just ignored me for like 5 mins out of the 15mins i was waiting for food, only one with a dine in order.....crazy
I know this is McDonald’s and expectations aren’t that high but jeez the food here is AWFUL. Sometimes inedible.
My drink was so watered down, my hash brown was raw and I’ve given this place a few chances.
Whoever is running the place needs to train their staff or do some quality checks.
Atmosphere: 3
Food: 1
Service: 3
They are so slow especially in the drive thru I would not recommend and horrible customer service
Atmosphere: 1
Food: 1
Service: 1
All the tables were dirty asked to have my table cleaned i even offered to do it myself they said i couldn’t waited 12mins for my food in an empty restaurant and i still didn’t get my table cleaned just got my food and left Terrible service and long waits not to Mention nobody at the front counter
Atmosphere: 3
Food: 3
Service: 1
I have been waiting here for almost 30 minutes just for my pick up order . Is insane plus the staff are not helpful at all
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The worst McDonald’s we’ve ever been to.
The male manager with the bun and glasses is extremely unprofessional and rude.
Terrible service on top of a manager who’s know to say racial slurs to their employees. Head to charter way or lathrop to get your fry fix.
Atmosphere: 1
Food: 1
Service: 1
Good
Parking: Parking is to small always full
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger, French Fries
Fast and good and everyone was very nice !
Atmosphere: 5
Food: 5
Service: 5
The place is clean, the staff is nice, high-tech, you order on a touch screen, it saves time.
Clean restaurant, fast service. Music a bit too loud though.
Dietary restrictions: Unsweetened iced tea, great for diabetics.
Parking: Ample parking.
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Egg Cheese Bagel Meal, Sausage Egg Mcmuffin Meal
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