Decent food ...always the same menu regardless of location, appears clean, decent customer service as well.
Atmosphere: 3
Food: 3
Service: 3
C. Serrano
My son's went to buy food for our family and got all the way home to realized we were missing 1 of the 5 plates we ordered. When I called Ono to let them know about it and that my son was on his way back for the missing plate, the employee I was speaking to had the audacity to act as if I was lying about not receiving 1 of the 5 plates we ordered. Please tell me why anyone would waste their time calling and driving the10 miles back, wasting time and gas to pick up 1 plate of food if they were given the 5 plates ordered? And when my son arrived to pick up the missing plate, the employee STILL had the nerve to argue with him that they put 5 plates in the bag. Seriously,people? if we had been given our WHOLE order to begin with, we wouldn't have wasted our time calling, or driving back to get something YOU forgot and FAIL to take responsibility for. Blame the customer because it's easier for you to do than to admit your mistake and make it right? Shame on you. Does that make any sense? You think somebody would spend over $70, just to drive 10 miles back to get 1 plate of food for free? Use your brain, people. Admit your mistake and take Accountability instead of getting defensive and blaming someone else. It's really that simple.
Atmosphere: 1
Food: 3
Service: 1
auomger
The food was truly amazing. I got to say, their young coconut drink was definitely spot on 🥰 service was efficient and nice. Will come next time.
Super clean location and very generous in their portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Fire Chicken
Kathleen Gonez
Fish cooked hard crust.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Macaroni Salad
Rico Morales (Bassamatic)
Great good here when the craving hits for Ono Hawaiian! Nothing better!
Atmosphere: 5
Food: 5
Service: 5
ItsaMe Mario
The food here was horrible. It was dry and all my meat was burnt. I couldn’t even finish it. the portion also does not reflect the prices.
I remembered the food being much better in quality & taste before when I used to live here… sad
Atmosphere: 2
Food: 1
Service: 3
Alonzo Muñoz
It took them a half and hour to make our food and never gave our food so they started to give everyone else there food but not me and we were there first and can't get my money back not until 3 to 5 business days and very bad service I'm never coming back again.
john rehman
Food was hot and warm and delicious. Really enjoyed the Catfish Island Special they have until May 15th
Broke da
Atmosphere: 5
Food: 5
Service: 5
Decent food ...always the same menu regardless of location, appears clean, decent customer service as well.
Atmosphere: 3
Food: 3
Service: 3
My son's went to buy food for our family and got all the way home to realized we were missing 1 of the 5 plates we ordered. When I called Ono to let them know about it and that my son was on his way back for the missing plate, the employee I was speaking to had the audacity to act as if I was lying about not receiving 1 of the 5 plates we ordered. Please tell me why anyone would waste their time calling and driving the10 miles back, wasting time and gas to pick up 1 plate of food if they were given the 5 plates ordered? And when my son arrived to pick up the missing plate, the employee STILL had the nerve to argue with him that they put 5 plates in the bag. Seriously,people? if we had been given our WHOLE order to begin with, we wouldn't have wasted our time calling, or driving back to get something YOU forgot and FAIL to take responsibility for. Blame the customer because it's easier for you to do than to admit your mistake and make it right? Shame on you. Does that make any sense? You think somebody would spend over $70, just to drive 10 miles back to get 1 plate of food for free? Use your brain, people. Admit your mistake and take Accountability instead of getting defensive and blaming someone else. It's really that simple.
Atmosphere: 1
Food: 3
Service: 1
The food was truly amazing. I got to say, their young coconut drink was definitely spot on 🥰 service was efficient and nice. Will come next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Macaroni Salad, BBQ Beef, Teriyaki Chicken
Super clean location and very generous in their portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Fire Chicken
Fish cooked hard crust.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Macaroni Salad
Great good here when the craving hits for Ono Hawaiian! Nothing better!
Atmosphere: 5
Food: 5
Service: 5
The food here was horrible. It was dry and all my meat was burnt. I couldn’t even finish it. the portion also does not reflect the prices.
I remembered the food being much better in quality & taste before when I used to live here… sad
Atmosphere: 2
Food: 1
Service: 3
It took them a half and hour to make our food and never gave our food so they started to give everyone else there food but not me and we were there first and can't get my money back not until 3 to 5 business days and very bad service I'm never coming back again.
Food was hot and warm and delicious. Really enjoyed the Catfish Island Special they have until May 15th
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish
Restaurantji Recommends
Most of my food came out warm. This spot fell off.
Atmosphere: 2
Food: 3
Service: 2
Excelent service
Atmosphere: 4
Food: 4
Service: 4
Been awhile since I've been there but the Huli Huli sauce + chicken katsu is pretty tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Macaroni Salad
Staff was so nice, food is hot & tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni Salad, Teriyaki Chicken
Amazing fresh food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Spam & Eggs, Macaroni Salad, BBQ Beef, Hawaiian BBQ Mix, Shrimp & BBQ Chicken Combo, Kalbi Short Ribs
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